8.4
Very Good
From 25 reviews
Cleanliness

8.6

Room Comfort

9.2

Service and Facilites

9.2

Traveler Reviews The Grand Hotel

Number of reviews per page
20
40
Top reviews
David
icon-
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Ideal town centre location. Friendly efficient service.
Arun
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The management has an annoying 'policy' of having you ring them to 'confirm' a booking. Have they heard of an email system, if they have a terrible experience of customers playing truant with them after paying for a room?
Sarah May
6.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Its okay but they didn’t even reserve a room for us that is close to each other
Alexandra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Air con was the main reason for booking, and I can confirm it's proper wall mounted air con which works great. Bed was comfy. We received an upgrade to a luxury double which was a lovely room. Blackout curtains, and the room was quiet despite taxis being outside. We ate out locally as they do not provide food. We had Wetherspoons and the Tesco cafe for breakfast, and tried Burger Boyz for dinner one evening, excellent burgers! Hotel is central to everything and made a nice change from a Premier Inn which we usually rely on. Would recommend.
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Albert
icon-with Partner
with Partner
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Excellent location near lots of cafes and restaurants Very helpful staff Pity no breakfast but not a problem because of the location
Adele
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

The room was really lovely. Very spacious clean and modern. It had air con that kept our room a tad chilly BUT that was a plus point as been warm weather. If you hadnt wanted the air con on there was a pedestal fan so that would have been useful. There was really only a problem that the shower temp would not turn down. It was not an electric shower just one on a shower bar. It did also have a large shower head from ceiling but when i tried that to see if felt cooler as i was further from me the water pressure wasnt enough to wash my hair. I had to wash my hair and was crying doing it and used as little water as possible and held hose as far away as possible to make it manage. I have a hot tub and 40 degrees c is very pleasant this was far hotter. I had to get out shower to be able to wash my body. They had a lovely clean shiney mat for the shiney shower tray but not long enough to let you exit shower safe so i put a hand towel on tray so i could get out. I did feel that was a waste of a clean towel but was for safety reasons. The staff member on reception this morning was going to get the water temp looked at and she did seem to care that this had been an issue for us on this occasion. I would be happy to stay again if the water temp had been sorted.
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NANCY
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

We stayed here as playing at several golf courses in the area. The room was spacious and very comfortable bed with modern bathroom. Good value for money and pleasant bar in the evening. Only concern was safety of car park but that was just a feeling, nothing to back it up.
Albert
icon-with Partner
with Partner
8.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Really helpful staff and good rooms with comfy beds. Lacks facilities. Good location
jennie
icon-with Partner
with Partner
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Very welcoming. Full array of entertainment Great fun
Carwen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Lovely friendly staff Room was lovely
Christine
icon-Leisure
Leisure
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Convenient for train, bus and taxis. The staff were efficient, and helpful. The hotel was clean. Tea and coffee making facilities were provided but there was no resteraunt. Music provided for a function on the ground floor could be heard in the bedroom.
Hannah
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

This was the perfect place to stay for a wedding, three of us shared a very spacious room with a double and a single in a completely different room which we didn’t expect. The value for money is brilliant, the duvet and pillows were super comfortable and felt like luxury for such a cheap price. Would 100% recommend this hotel. The staff were all so friendly too and the bar is 24 hours.
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DARREN
icon-with Partner
with Partner
10.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

The stay was great, staff was really friendly & helpful. Will definitely stay again
Verified traveler
8.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Staff are really friendly and helpful. Room was clean and spacious. Only slight downside was the lift was opposite my door and i could hear it opening ad closing.
Donald
6.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Tired hotel rooms. Board only.
Siu Hon Daniel
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Close parking. Good staff
Patricia
icon-Friends and family with Friends
Friends and family with Friends
6.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Slitet hotell med stora rum. Rent och bra service, bekväma sängar. Ingen frukost men finns i närområdet. Dock saknades list i mitt en fönster = högt ljud fr puben mitt emot.
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Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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