The complaint is largely for the front desk staff. They were highly unwelcoming and had incorrect information of booking. Food was excellent and rooms were decent
Nabajyoti
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Everything in this hotel was great -- from the clean rooms to prompt service and the tasty food.
Ana
Business and Leisure
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Good hotel with modern amenities. In particular, the spa offers great treatments. The staff was very helpful and courteous. I would stay at Arista by Ambition again and recommend it to other travelers.
Kamleshbhai
Business
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Must stay 4 star
Chandra
6.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
On the upside, the spa was excellent. The food was very good. Room service and laundry were prompt.
On the down side, staff were disorganized and not well trained. We had many problems conveying our needs with the room reservation. Operations were inefficient. Importantly, smoking was rampant and there was sewer smell in our room. Would not stay again.
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Atul
with Children
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Good.
Manu
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Decent property
Michael
Business and Leisure
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Great place, beautiful interior design incorporating indigenous culture.
Sushant
4.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
This was a very exoensive stay with out breakfast or any other perks.
Malleswara
Leisure
10.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Bathroom is not draining the water fast enough. Excellent hotel.
Dipanjan
Leisure Family
8.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
There were mosquitoes in the room.
The policy gives only one key card for the room. So if I have to go to the gym at a different time than my wife I cannot. Since it requires the key card to use the elevator and the gym.
The breakfast did not have the regular drip coffee. What they gave us as Americano was a machine made coffee and that sucks.
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Verified traveler
Friends and Family Family
10.0
/10
Reviewed 77 week(s) ago
Hotels.com verified review
It was an amazing stay at Arista. Definitely recommend for families.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia