6.0
Pleasant
From 2 reviews
Cleanliness

4.0

Service and Facilites

4.0

Traveler Reviews west side

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Sujin
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2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Don't be fooled by the pictures! The website makes this place look like a dream, but my February stay was a freezing nightmare. * The Hot Tub: Only a foot deep (no submerging) and never got above 75°F. * The Management: When I reported the cold water, the manager told me it’s cold because it’s winter. Unbelievable. * The Room: Floors were so cold I had to use blankets as rugs. * Towels are so smelly. It seems like towels have not dried completely or there has been no guests for many months. If you're looking for a cozy winter getaway, look elsewhere. This place is all marketing and no maintenance.
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