Capsule Inn Madrid

Explore Capsule Inn Madrid
8.8
Very Good
From 171 reviews
Cleanliness

8.8

Room Comfort

7.6

Service and Facilites

9.0

Traveler Reviews Capsule Inn Madrid

Number of reviews per page
20
40
Top reviews
Sofia
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The pods were big and comfortable with enough storage space. The showers did not lock, which I feel like can be a safety issue, and the upstairs bathroom does not lock either. Some of the guests had a lot of trouble with respecting the complete silence policy and talked throughout the entire night. We also got woken up by two men fighting very loudly at 6 AM. The staff was very helpful and always intervened. The inn is very well located as it is right next to Gran Via.
Read More
Matthew
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The pod was spacious and comfy, and loved the built in fan to circulate air once closed.
Makayla
icon-with Partner
with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The double bed was more spacious than expected! The front desk staff seemed annoyed and weren’t super helpful with the locks, which are hard to open and make a lot of noise all night. The showers were full of hair and mold too unfortunately. Many hallways smelled like sewage. But the air conditioning was nice in the main sleeping room. The location was fabulous and close to grand via and Malasaña shops. Worth it for location and travel on a budget but don’t expect to feel super clean!
Read More
Kimberly
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Please put locks on the bathroom doors.its not safe and someone can come in
Christy
icon-
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I was disappointed with my stay. The air conditioning appeared to be unstable, and both the lobby and sleeping areas were uncomfortably hot throughout my visit. The bathroom facilities were particularly concerning. Ventilation was extremely poor, leaving the area damp and humid. The shower doors did not extend all the way to the floor, causing water to spill across the linoleum flooring throughout the shower area. This constant moisture appeared to contribute to mold growth in multiple locations. The showers themselves were also not clean, which further added to the overall impression of poor maintenance. I was also frustrated by the towel policy. The sign at the front desk stated that towels cost €3 and suggested this covered the day, but in practice I was charged €3 each time I needed a towel. This was not clearly communicated. Additionally, I requested a lower-floor sleep capsule due to mobility issues and difficulty climbing, but my request was denied. This made my stay unnecessarily difficult and less accessible. Overall, the cleanliness, ventilation, temperature control, and customer service did not meet my expectations. I would not choose to stay here again and cannot recommend it to travelers seeking a comfortable or accessible accommodation.
Read More
kayako
icon-
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great location. Shower area gets very wet but it's a design issue and staff were really on it cleaning the floor very frequently. Each capsule has a code and I felt pretty secure.
Alida
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

10/10 would stay here again! Location: Centrally located and with in walking distance to everything we wanted to see and do. Cleanliness: It was super clean! Someone was cleaning almost 24/7. Air conditioning: My husband and I are (unfortunately) American, so air conditioning is important. The first few nights we were there it was freezing, but that was remedied with putting on a sweatshirt. I’d rather be too cold than too hot. My only issue is in the women’s shower area. There aren’t enough hooks to put things so they don’t get wet. The floor doesn’t seemed to be sloped the correct way, so water gets all over the floor. There was a mop nearby that I would use to try to keep it from going everywhere. I’m not 100% sure I was supposed to use it though. It was still a great place to stay! Will definitely be staying next time we are in Madrid!
Read More
Jenna
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean, convenient, helpful staff. Would stay here again.
Paul
icon-
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Very friendly and helpful staff. Quiet nights sleep also
Axel
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great stay
Tessa
icon-with Partner
with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This place was awesome for what you paid for. There was a slight smell in some places and the showers were in a 20 second timer but other than that it was a nice safe comfortable place. I would stay again. It’s just definitely not lush living but that’s ok!
Sonja
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The capsules were clean and comfortable, but small and ventilation is poor and it’s quite warm at night. Some guests were noisy at night and any noise travels easily. Storage drawer under capsule was great and big enough for a carry on suitcase, but bring your own lock (the ones you can rent are flimsy). Shower/bathroom facilities are clean but there is some mold. Overall a good option for a short visit, but for me not ideal and comfortable enough for a longer stay.
Read More
Jordan
icon-with Friends
with Friends
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Always very clean, the cabins were spacious, anir con available in them too and you are given all the information before you arrive. A lot around, walking distance away. Would definitely recommend, would book again tbf.
Sandeep
icon-
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Yes
Ryan
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great place,pretty quiet.beds were comfy and had little fans in them to keep cool
Benedict
icon-Leisure
Leisure
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Rooms are clean and the staff from the front desk was so nice and helpful. Bathrooms are clean.
Benji
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Really clean and convenient location, just off the Metro. Staff was helpful and kind. The capsules were super cozy.
Valeria
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

I felt very secure and comfortable.
Aiden James
icon-Leisure
Leisure
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Nice place
John
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Staff helpful, check in is strict 4pm. Basic, affordable lodging near the heart of old town Madrid.
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved.