Mantulene Apartments - Basque Stay

Explore Mantulene Apartments - Basque Stay
8.4
Very Good
From 43 reviews
Cleanliness

8.8

Room Comfort

8.8

Traveler Reviews Mantulene Apartments - Basque Stay

Number of reviews per page
20
40
Top reviews
Melanie
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was very clean. We were only given very large towels, no hand towels, bath mat or wash cloths, but we made due. The owner was very responsive when I had a question about the air conditioning. There were no extras like coffee, tea, or sugar. Also, not much given for soaps and shampoos. There is a washing machine and dishwasher, we were given one load worth of detergent for each. This is a residential vacation property so there are no services at this property like restaurants or luggage storage. But, there are some markets and restaurants nearby walking distance, just check their hours of operation. And there are buses that can get you to the downtown area very easily. There is a taverna that is part of the property that opens on Saturdays and Sundays only. The staff were very friendly and we had a nice coffee and breakfast with them one day.
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Sebastian Gutierrez de Velasco
icon-with Partner
with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This stay was terrible, avoid at all costs. We almost got locked out at night, a danger hazard because no one ever sent us the check in instructions. There was grafiti on the property, the sheets were dirty, the soap was diluted and poor quality. There was a false fire alarm that kicked us all out at 9 am. There was no communication with anyone because there is no front desk. They are unserponsive and never get back to you even when we requested a partial refund. We left this property early. NEVER STAYING HERE AGAIN. Honestly it’s not worth the price you pay.
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Catharina
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

It is a bit overpriced given its location and amenities. Location: The location is in a residential area and upper hill from the city center. The parking in the property is very convenient. Amenities: There were no amenities besides the room itself, and not enough soap or toiletries, so better to bring your own. Noise: There is a bar below the apartments which is quite noisy, specially over the weekend. Room: Spacious, and has a balcony. The bed is of very low quality, and it sinks when you stay on it for a while. I would bring my own pillow as well next time.
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Maldini
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was clean and very spacious, however there was no noise insulation in the apartments so got woken up multiple nights during our stay due to noisy neighbours and kitchen/restaurant staff after and before the restaurant opened and closed. Complained to host via Whatsapp with no response.
Martino
icon-with Partner
with Partner
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The apartment matched the pictures and was clean , I appreciated the indoor parking. Unfortunately we had an issue with ants from the moment we arrived, we ended up killing about 10 of them right away. I took photos and a video and emailed the host the next morning, but unfortunately, we never received a response during the 6 days stay. We managed the situation ourselves. We attempted to reach the host via hotel.com messaging service and no replies to two messages. For future stays I would prefer a host who is responsive and reachable, rather than relying solely on email or whats App communication.
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Patrick
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The place was impossible to find. It’s very hidden. I never got the check in email. The parking and gate were a bit to navigate as well. The host vaguely answered questions about problems including the AC not working, no conditioner. No garbage can. Everything was vague.
Jonatan
icon-with Children
with Children
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This is a beautiful apartment complex in a very quiet neighborhood. Highly recommended
Louis
icon-Leisure
Leisure
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Didn't get check in details and had to call to get access. No knives. Bathroom dirty.
Brian
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

No communication with property management. Also, room was not cleaned at all. Safe neighborhoods and easy parking. But can not recommend this property. Also aircondition is not working. I didn't even bother to call them.
Dawn
icon-Leisure
Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

It was out of the downtown area so it was quiet. There’s a couple of bus lines so it was easy to get were we wanted to go. It’s close enough so we walked to town on day and found a lovely park with a pond and couple of beautiful white swans. Wouldn’t want to walk back up the hill but the bus stop is very close. There’s no uber but there are taxis which we didn’t use.
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Mike
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Just perfect - fully equipped spacious apartment in a peaceful leafy suburb. 5min walk to the supermarket and bus stop (15min ride to the old town). Secure parking provided under the units, though there was plenty of parking space on the access road in front too.
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Excellent, spacious apartment. Everything we could want plus underground parking. Fabulous location and views. Will definitely use again if we come back to the Basque region. High recommend
Jennifer
icon-with Partner
with Partner
10.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

We loved this place. Highly recommend it. If you don't like the hussle and bustle of city life, this place is so quiet and relaxing. I would come back here again.
Edyta
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Parken in Tiefgarage möglich. Großer Supermarkt und Bushaltestelle um die Ecke. Man ist in 20 Min im Zentrum.
Luz Elena
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Mantulene departments, ni los taxistas sabìan donde estaba. No me mandaron información, ni siquiera una foto para poder ubicarme donde estaba el departamento. Eramos 5 amigas y caminamos casi una hora para poder encontrar el lugar, el lugar es una montaña donde subimos y bajamos a pie y no lo encontrabamos. La gente que habita en esos complejos tampoco sabía donde era. Finalmente encontramos un edificio blanco que no estaba señalizado, inclusive estaba todo grafiteado por fuera. Al entrar el departamento si estaba en buenas condiciones y la vista a la montaña era tambien buena. Esta cerca de rutas de autobus que nos permitieron conocer San Sebastian. Mi sugerencia es que manden fotos del lugar, que se pongan en contacto con el cliente desde antes para darle la informacion exacta.
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Lisa
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hh
Bülent
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Sehr saubere, modern ausgestattete Wohnung. Die Gegend ist gehoben. Bushaltestelle in der Nähe ermöglicht gute Verbindung in die Stadtmitte.
Cristina
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Muy practica la llegada y bonito el lugar
Maria Sol
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

El apartamento es moderno y cómodo. Esta un poco lejos de la zona turística, no hay ni negocios ni restaurants en el barrio. Lo único que critico es que no hayan dejado un set de cafetería, que usualmente encuentras en apartamentos como este. Por lo demás, muy bien.
Marco
icon-Business
Business
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Comodo anche se difficile contattare la struttura. Ci sono volute 2h di chiamata per ricevere le chiavi
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