The Old House Marbella

Explore The Old House Marbella
8.8
Very Good
From 45 reviews
Cleanliness

9.2

Room Comfort

9.6

Service and Facilites

8.8

Traveler Reviews The Old House Marbella

Number of reviews per page
20
40
Top reviews
Michael
icon-with Children
with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Pros: • Location, location, location! If you want to be in the heart of old town, this property is perfect! • It's also beautifully decorated with lots of character and charm. We had a room on the top floor with multiple windows and Juliet balconies that offered tons of light and great views of the square below. • Spacious rooms with lots of storage (lots of shelves, hangers, etc.) • They provide beach towels and branded totes which were super helpful for beach days. • We had 2 AC units - 1 for each room - which work well and are so nice at the end of a long, hot day. Cons: • There were a few misses for the bathroom. For starters, it's in the middle of the room with frosted glass that doesn't offer a lot of privacy, so not ideal for families. • We were also never provided with hand soap, so we used body wash from the shower to wash our hands. No tissues either, so used toilet paper. Our bath towels day 1 were large and great but when housekeeping changed them, we got much smaller towels - even though we had them hanging on the hooks, implying not to replace them according to their sign. • There is never staff on site. This property feels more like an Airbnb. We were also contacted a few days before check-in and pressured to pay in advance which was not what we were expecting (Expedia booking was to pay on site), so we felt a bit uneasy about it. We reached out to Expedia to confirm the contact and request were legit before paying.
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Michelle
icon-
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I loved the location of the Old House - on a lovely plaza, music & food wafting through the windows, close to beach, nice spacious room. However, I stayed three nights and never saw a person from the hotel - checked myself in Friday at 4:30 and left Monday at 10 without ever seeing anyone at the front desk. No problem for me as I’m a very independent traveller, but if u need more service & staff support, something to consider.
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Laura
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very easy check in through WhatsApp. The hotel is centrally located, and the staff helped us find a parking spot. Overall very good experience.
rosemarie
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Ok
Maria
icon-Friends and family with Friends
Friends and family with Friends
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Upon arrival, there was a strong and unpleasant cigarette smell in the room, despite it being a non-smoking room. There was also no hand soap provided in the bathroom. The staff was unhelpful, unable to properly address the issues, and their attitude came across as rude. On top of that, the hotel was difficult to access and the directions unclear (no access by car so very impractical when traveling with large luggage) . Overall, this was a very disappointing experience and I would not stay at this hotel
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Emilio
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The people that worker there the restaurant next to the property on the left amazing times and place
Seamus
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Nice room, very nice location. No frills stay but great value.
Hayley
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great location, staff really helpful and lovely room overlooking square.
Christine
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Wonderful hotel in old town. Great service from Vanessa at the front desk. She really gave us a warm welcome. She even carried my huge suitcase upstairs and gave me recommendations to a salon down the street.
Joseph
icon-with Partner
with Partner
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Staff was courteous. But not very present.
Robert
icon-
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Room was perfect. Clean and excellent bed.
Aubrey
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Vanessa was very helpful and we loved the location.
roberto
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The bed was comfortable. Good location. Venessa, the receptionist was very nice. I experienced some internet issues, freezing etc.
Mariah
6.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Ty
James
10.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Amazing location and we liked it so much we're staying for 2 extra nights
Alima
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Franchement magnifique hôtel rénové. Au centre du old Marbella. Merci à l’équipe pour l’accueil et l’hospitalité. Tout est à proximité à pied : la plage, les restos juste en bas, les boutiques. Rien à dire, les fenêtres couvrent bien le bruit de l’extérieur, chambre bien climatisé. Je reviendrais ça c’est sûr :)
Sol
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Todo bien cómodo buena unbicacion
Ana Paula
icon-Friends and family with Friends
Friends and family with Friends
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Não existe funcionários no hotel.
Erica
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great hotel and location, right in the middle of Old town! Very cousy! Only negative, wifi a bit unstable.
Harriet
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Skulle inte tveka att boka detta hotell igen. Läget i Gamla Stan var perfekt med gångavstånd till både shopping och strand. Personalen var kanske lite svår att nå men kom tillbaka inom rimlig tid. Mycket hjälpsam dam i receptionen! Dock finns ingen hiss. Glöm inte att besöka museet i Gamla Stan med allt ifrån Picasso, Miro, Costeau, Banksy och t o m Bengt Lindström var representerad!
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Number of reviews per page
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