The staff were amazing so friendly. Highly recommend

The rooms were very clean, and the staff were very nice. Check in was very easy and quick.

Great location! In the middle of town! Great staff, clean rooms, quiet hours at night, very quiet!

Super friendly staff, very well maintained. Since it is centrally located, be prepared for it to be noisy late at night if you get a room w balcony since it faces a semi busy street. Overall a lovely experience for my first time in this city.

A perfect stay! Location, quiet aircon, wonderful communal kitchen with fridge, kettle, complimentary teas, coffees, pastries, boiled sweets and space to sit (although can imagine this could get really busy at times). Our spotlessly clean en-suite room was very comfortable, ok yes it was on the small side but it’s right in the city centre - what else would you expect! The hosts are what makes this hostal absolutely exceptional- so welcoming, informative, professional. Many of the best hotels in the world could learn from this exemplary team! Many thanks to you all

Excellent service and love the space. Rooms beautiful and well maintained!

Perfect location and lovely staff! If I’m ever in Madrid I’ll be back!

The location, staff, and cleanliness were excellent. Our room was small but adequate. I would have liked a window with a little bit of a view but it was still fine as we didn’t spend much time in the room. Definitely good for the price and location. I did see larger rooms with windows/balconies. You can walk to most major sites and tons of restaurant options. I would recommend.

This place is well managed and maintained . Super clean. Great location, strong wifi, hot shower, friendly staff. Room is compact , but practical. In a common room, there are free coffee, milk and snacks all day long. Refrigerator, microwave, hot water kettle are for customers to use. Highly recommended!

Right in the center of Madrid where you can walk everywhere including countless restaurants.Secured building and magnificent staff especially Carlos and Begonia who made us feel like old friends.We spent the whole day exploring and it’s good to come home in a clean and quiet room/hostel.

The fact that it has the word "hostal" made me nervous. When I think of a hostal, I think of dozens of twenty- somethings smelling like smoke, drinking, singing, sharing bathrooms and/or bedrooms, and being loud. That's NOT the case at all at Royal Cruz. Tiny rooms with tiny private baths and respectful neighbors. The staff seems to take the job of keeping it as peaceful as possible quite seriously. That being said, I would NOT book a room with a balcony. The street noise (not Royal Cruz's fault) can go on past 3 am. The narrow streets lined with 4 story stone/brick buildings form canyons that carry noise. ANY hotel room facing the street, not just Royal Cruz's, would have the same problem. Book an interior room, think skinny, and you'll do fine. Very convenient location

Can't beat the location just off Sol. Smaller street, so not as noisy. Very clean room. Staff was super helpful. Would definitely stay again.

This hostel was very nice and exceptionally clean. The staff were kind and welcoming, and the location was absolutely superb—everything was within walking distance, making it perfect for exploring the city and enjoying the nightlife. The only downsides for us were that the walls seemed quite thin, so we could hear conversations from other rooms, and the mattress was a bit too firm for our comfort. That said, because of the amazing location and cleanliness, I would still highly recommend this place, especially for travelers looking to experience the city and be close to all the historical local.

The location was perfect. The room was clean. The bathroom was nice. The bed was comfortable. The coffee in the morning and snacks were a great addition. I would definitely recommend this place and stay here again.

The location was great, the room was spotless, the staff was amazing! Lots of thanks to the staff of Hostal Royal Cruz for making our stay in Madrid great. I'll definitely come again in Madrid and I'll definitely stay again at Hostal Royal Cruz!

We had such a great stay at the Royal Cruz! I do warn, it is on a busy street, so expect noise. But it is incredibly walkable and the staff were amazing!

Very good location. Near Sol station and plaza. Lots of restaurants, shopping and sightseeing all within 15 ‘mins walk. lovely private room with a balcony. Kitchen area with coffee machine and microwave to make own food. Very clean. Terrific friendly staff. Really glad I chose this hotel. Will definitely stay again.

Great place to stay at a great location. At the very center of Madrid and very quiet (I had an internal room). Close to everything.| The room was great, looks new, clean and well maintained. Staff is great and friendly. There is a central dining area with courtesy water and snacks. The small thing that I would improve is that they give tiny bags of soap and shampoo, which is a bit of a hassle to deal with (on my last night they forgot to put new ones), instead of having a refillable bottle as in most places today.

Very nice hostel in a central location. AC wasn’t operating for the last 2 nights.

Rooms are totally renovated, clean. Staff courteous and willing to help with questions or directions. Help call for taxi. Hostel was in center of madrid. Easy walk to main places and museums. Would recommend 👌