Very nice

We had a family two bunk bed room for our family of four (young adult/teens) and it was great. The beds were comfortable, considerate amenities, and although small, more than enough room for us. The washer/dryer was an added bonus. The 11 floor lobby with the roof deck was awesome too with both free and purchased drinks. The location was good too, close to the busy areas but not completely in it. I would definitely recommend this hotel to others. If you stay here with a family or with picky eaters, I would recommend going to Isetan B1 (downstairs) as there is an amazing food court and options to bring back food to eat or prepare at the hotel.

Available toiletries were free for guests. Room Cleaning was not well maintained. Our room had a spider that we killed. Room was tiny. However, the hotel is accessible to many stores and restaurants.

Amazing hotel, staff was nice and helpful. The rooms were excellent. They were clean and great size for our family. It was clean and had all the comforts of home. It was a perfect stay!! Everything was modern and confortable.

Loved this place! Had two rooms booked for my family. They booked the rooms next to each other. Very accommodating, extra close to Family Marts and 7-11 for snacks, <4 minute walking distance to the train station. Great hotel!

Awesome staffs and very useful amenities like face/foot masks, coffee machine,etc.

Location was okay and the room was quite small but clean. Its basically what you expect from a Tokyo hotel being small, expensive, but clean and kind. Their laundry machine was a plus though.

Awesome hotel. Big room, impressive amenities (luxury face masks and hair products, etc), ideal location. Great for families.

Great location. Very close to supermarket and subway lines. The staff were very helpful.

Great place

Great hotel Convenient location but loud and in the heart of a vibrant night club district so not a quiet spot with a family!

&Here Shinjuku was probably one of my favorite places we stayed in Japan. Having the lobby on the 11th floor was really unique, and walking in to chill music and friendly staff immediately set a great vibe. The lobby opens onto a rooftop patio, which was an awesome place to relax, especially on the warm sunny days we lucked out with. The coffee bar was also a nice touch. The rooms were stylish and fun, and our adult kids absolutely loved the bunk beds. Having in-room laundry was super convenient during a longer trip. Overall, the whole hotel had a really cool, relaxed atmosphere that made it stand out from other places we stayed. It’s also within walking distance to train stations and a great area to explore. I would definitely stay here again.

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Spacious room for Tokyo. Had everything our family of four needed. So much so, we are booked for next year. We loved grabbing snacks from the local shop and sitting in the rooftop lounge area chatting about our day.

A very tidy and efficient place to stay while in Shinjuku! Close to the station to get out to other parts of Tokyo but right close to some very good night life. Staff very helpful with everything including getting our luggage to the next stop in the journey. Would recommend to others and I would stay again.

Great location in Shinjuku. Quiet street a few blocks from all the crazy nightlife and restaurants. Comfortable beds and a great bathroom

Staff were awesome. New towels and trash taken out every single day. Room was super clean and very modern. Location is prime. Would definitely stay again.

Great hotel

We love the hotel especially the free body patches that smell so good (lemon and lavander!) and the warm sweet teas. Good after a full day of roaming around Tokyo.

Location was great. 2 minute walk to metro and you're off to wherever you want to visit. 2 stops from shibuya or harajuku. Great food options really close. I highly recommend the Beer Bistro. Best italian food I have had since being in italy. We went back four times! 10 minute walk to Godzilla hotel and all the shopping. Super quiet and clean.