Rooms were clean and the pyjamas were super comfortable. Staff were always very helpful. Train station was close by too which was convenient

Excellent hotel would definitely recommend

Room was tiny, did not get the room i reserved. Almost all hotels in Tokyo is tiny rooms especially traveling with 3 or more people the rooms barely has enough room for luggage.

Loved having a washer/dryer in our room, although the dryer took a very long time to dry but still appreciated the convenience.

We had a nice family room, it was comfortable, quiet and really clean. The all in one washer/dryer was really practical

I'm so happy we stayed here! Great location and perfect for for a family of four. Friendly and helpful staff.

Great location, nice roof terrace, lovely staff, nice clean rooms!

Great beds and spacious rooms. Location can get a bit seedy in the evenings, that was unexpected but nevertheless we felt safe and it was convenient.

If you’re reading this, looking for WHERE to stay in Shinjuku or even Tokyo at all, I CANNOT STRESS TO YOU ENOUGH, this is the spot. The location is so close to where you wanna be. The train station is a very short walk (even with your luggage). The staff couldn’t have possibly been more helpful to an English speaking family in the heart of Tokyo. They even helped us forward our luggage when we were leaving there for Tokyo Disney. The staff throws themed parties for the guests. They have a DJ! I can’t make this too long, because people are gonna have to read it all. PLEASE take my word for it, I’ve been to Japan a few times and I’ve never had an experience like this. They truly CARE if you’re happy and they hope you’ll return again. We came there as strangers, we left there as friends. &Here Shinjuku is absolutely amazing, and suspiciously affordable for being in the heart of Tokyo. Plenty of good food within a 5 min walk. The park is a 5 min walk. Everything is so close. The staff takes pride in the property. So clean! Last thing, the free coffee machine on the 11th floor makes every kind of coffee you’d want. Hot or cold, latte, mocha, you name it. Tell them The Andrews Family sent you. 😊

Perfect stay close to everything!!! Super stylish hotel!!

Clean quiet family friendly location close to the bustle but not in it. Very safe neighborhood. My only beef was no coffee in room and none in office until 7 am. Early risers beware

Staff was so helpful

The room was nice and clean; however, I especially loved the washer in the first floor.

Amazing room, location walkable. Close to 7/11, family mart, lawsons.

Very new-ish hotel, clean, great location not too far from the station entrance. Spacious for family of 4 and handy with washing machine and dryer in the room we booked. Staffs are friendly, rooftop area was nice too.

Staff was very helpful and accommodating. Room was very comfortable and clean!

The room was incredibly clean, and spacious. The staff were very friendly, easy to communicate with and helpful.

Clean, central, nice rooftop

Fantastic. Great room, great location, wonderful staff. Can highly recommend.

The hotel &Here in Shinjuku is an interesting hotel that makes the most of small spaces, Adding a bunkbed above the side by side main beds gives you space for one extra sleepy head during your stay. The kitchenette and clothes rack provides modest usefulness. If you plan to bring a lot of bags or cook a lot, you may want more. The standout feature for during our stay was the staff and manager. Always pleasant, always helpful and a bright spot of the hotel. If we had needs they were met, problems were greeted with answers. We felt invited and well taken care. A special callout to Mr. Kanbe, Ms. Hozumi & Ms. Namira, who went above and beyond to make our stay memorable.