Nuestra estancia fue excelente, pero lo que realmente hizo inolvidable nuestra experiencia fue el extraordinario servicio de Antonio (Tony) y Selma. Desde el momento en que llegamos nos recibieron con una gran amabilidad, siempre con una sonrisa y una actitud muy profesional. En todo momento estuvieron atentos a nuestras necesidades, dispuestos a ayudar y a asegurarse de que nuestra estancia fuera perfecta. Nuestra reserva era para un grupo de 10 personas, dividida en dos reservaciones, y todos quedamos encantados con el trato que recibimos. Tony y Selma hicieron que nos sintiéramos como en casa gracias a su calidez, dedicación y excelente atención al cliente. Es evidente que disfrutan su trabajo y hacen todo lo posible para que los huéspedes tengan una experiencia memorable. Sin duda, volvería a hospedarme aquí y espero volver a encontrarme con Tony y Selma. Son un gran ejemplo de lo que significa brindar un servicio excepcional. ¡Muchas gracias por hacer nuestra visita tan especial! Los recomiendo ampliamente.

Ok place

The room was clean and spacious however the room did not have anywhere to put your clothes away. Except to hang it. The hotel itself was located in a good area. You can’t enjoy your own snacks or food by the pool unless you purchase it from them. The breakfast options were repetitive and after a couple days you get over the beans and chips. The rest of the food had flies all over it and flies were everywhere as well as birds trying to steal your food. The staff was nice! Nothing bad to say about them. They were helpful. However, Huatulco itself felt like the pandora world, where they all know each other and they have a system that works for their benefit! It felt taxing. You HAVE to pay the taxi fares, no one will give you a different price. However, Huatulco is beautiful.

Very clean and wonderful service.

Muchas moscas en el lugar del desayuno…

The room is clean, good mattress, good air conditioning. A couple more pillows would have been nice. The breakfast is excellent and the staff is very friendly and helpful. I would stay again at this hotel.

El hotel muy limpio el personal muy atento pero pedimos habitaciones en la planta de abajo pues llevábamos gente con discapacidad y no hay elevadores , el desayuno muy rico pero sin servicio al cuarto ,y no hay estacionamiento aunque tuvimos que dejar la camioneta en la calle todo está muy seguro y nos hubiera gustado las albercas juntas y no una pasando la calle igual que el comedor todo lo demás muy recomendable, nosotros volveríamos a este hotel

Los recepcionistas muy amables,todo estaba muy limpio y ordenado muy amables las personas de limpiesa y los desayunos muy riquisimos buen sazon recomiendo este hotel muy seguro y tienen una caja de seguridad para guardar las pertenencias de valor la estan ia fue muy agradable gracias por todas sus atenciones.

The hotel was nice, stuff nice as Well. The pool by the front desk wa nice and comfortably. I enjoyed my stay. I just wish they have small fridge and microwave in the rooms.

Got the cheap room in back no view but nice pool and breakfast included. Not a lot of affordable options for dinner mostly private resorts between hotel and beach but we could sneak through.

Great staff and amenities. Loved everything about it.

Highly recommend the food from the Hotel’s restaurant. Amazing food, tasty, big portions. Our reservation included breakfast buffet. The best breakfast I ever had, so complete: chilaquiles, eggs, pancakes, juice, fruit etc. staff members are so nice, polite, friendly. They are so helpful if you need any help getting some where.. I’m so happy I booked in this hotel.

All the amenities in the room were great: linens, hot water, air con, etc. The pool is as lovely as it looks in the picture. The included breakfast EXCEEDED expectations! Fresh cooked regional specialties, including MOLE! 100% recommend this hotel.

The breakfast and pool were fantastic. The room was clean and nice. It was great to have a kitchen. The air conditioning worked perfectly. The water pressure in the shower was poor, the beds were very firm, and we could not get WiFi in our room despite several attempts, which also meant the Roku tv did not work.

The Hotel Biulu staff were so amazing & hard working [especially Geraldo, Carlos, the room cleaning & restaurant staff], and they delivered exceptional client service, cleanliness and delicious meals for the duration of our 12 day stay in Tangolunda.

We stayed in the apartment and it was perfect. Very clean, pools were great, and staff was excellent. Our favourite was Armando at the pool. Only thing was the apartment was never gone through for housekeeping, so we kept having to go ask for refills of TP, water, hand soap etc. Perhaps I was supposed to request? Otherwise it was great and I would highly recommend.

Little hidden gem, not on the beach but nearby. 2 pools plus a kids pool, restaurant and pool bar. Small hotel with big hotel features. Much nicer than the mega hotels. Rooms recently renovated and painted. They are currently working through hotel and I would estimate 95% done with finishing touches happening now.

Large clean room, friendly staff, great pools.

Room was in good condition could use some art. Staff was great, breakfast was really good.

Comfortable bed good breakfast.