Our favorite part were the beds, they were super comfortable. Especially for long stays, truly makes you feel at home. LOTS of food places within walking distance, if you want something other than street food or tacos, Mercado Roma is around the corner with lots of great options. Not very wheelchair accessible friendly but overall really great place, had everything we needed for our 10 day stay

Rude staff, especially the security. Very poor amenities in the kitchen, no knife, 2 spoon, 3 glass, 3 fork. 2 pots. I ask for toilet paper after 3 nights and they say no , they can’t. I spend 7-10 days in CDMX every 8 weeks and this is my wrorst experience ever. Not worted the price….. at all!!!

There’s a restaurant around the corner, they play music very loud, and it is hard to sleep because you can hear as if you were inside the restaurant. I don’t know how the neighbors deal with that

All would have been fine if we received clean beds. The beds once you pulled back the comforter sheets were filled with hairs (short hairs from pets or human) and stains. Pillows were also disgusting and had stains on them. Thankfully we had travel blankets and pillows and utilized those for our stay. We had a packed itinerary and did not want to waste our time waiting around for the checkin person to be around to explain the situation. At checkout time only person available was the guard who was only able to get the keys and provide us our deposit. Sent an email with pics to customer service about receiving some kind of refund as a gesture of good faith for the unacceptable sleeping conditions and responded once and then ghosted me. Still have not heard back. There are many other places in great locations. Save yourself the uncleanliness experience and book elsewhere.

My first time to Mexico City and was very pleased with the location. Room was clean. Hotel felt well kept and secure. Arrived close to 9pm and check in was still easy. Happy with my stay.

Place is located in walking distance of a lot of shops and food. My only issues was gps has a hard time getting here, Uber, taxis, delivery service. Also they don't have A/C 🤒 Rooftop terrace was awesome.

No hot water

Great spot—really glad we picked it; pet friendly; incredibly clean; in a great spot near so many wonderful things!

Easy check-in and a really nice, clean, space. Location is excellent for access to the amazing restaurants, bars, and bakeries in Roma Norte. It's easy to get to touristy sites as well, especially if you're comfortable taking the bus rapid transit line. Highly recommend!

I would like to say viewing wise it was lovely but getting into the nitty gritty, staff were super friendly and attentive, hot water when you showered and although I didn’t use the kitchen it was fully supplied with utensils, such as spoons plates, pots, etc. The only thing I didn’t appreciate was, staining on sheets, holes in the towels, one out of the two heaters didn’t work, and TV didn’t work. I don’t know if it was due to batteries or bad signal between the remote and tv. But over all a nice place if I could it would be a 3.5 star review

everybting perfect ! will def be coming back

The person who greeted us was very friendly, however the property itself was underwhelming. The property wasn’t very clean. We booked a two night stay and we were traveling with kids. It just felt grimy and not cleaned thoroughly. The seats of the dining chairs had so many stains. The bathrooms were dirty and the water in one of the bathroom showers never got warm. It was steadily cold. If you want the space and don’t care about cleanliness, then this property may work for you. It is noisy, but it didn’t bother us as much as the overall cleanliness of the place. Would not stay here again.

The only negative concern we had was that the entrance and halls were frequently cluttered with laundry.

We booked a more expensive room and they put in a cheaper room. We finally got the room we asked for after one night of the cheaper room and asked for a price adjustment. They kept saying they would and the manager would get back to me but they never did. The apparently do this a lot because we were accidently texted about the same situation that was intended for another guest. The room they booked was not available and they were going to get a lower room. The also offered us another hotel but it was not in a safe neighborhood for 2 girls to stay. It was a frustrating experience. This hotel is also across the street from a bar/club that is very noisy during the weekends.

Room was very big and very nice, I think it’s 5 stars in the

I read numerous reviews which praised many aspects of the staff and facilities. I would agree with most of those positive reviews. I chose this hotel because I was as familiar with the area and it is extremely walkable. My only reservation was mainly because I didn’t read carefully enough about the services offered. Because I had stayed at a similar hotel less than two blocks away I assumed that both offered daily cleaning/maid services. I should not have made that assumption. This hotel only cleans once a week. If you are staying a week or less you have to do your own cleaning. Again I must stress that the hotel never offered daily cleaning I just made a mistaken assumption. Live and learn.

Amazing property for the price and very friendly and helpful staff.

I stayed with 3 other friends and we had a wonderful time. Priscila was communicative, attentive and friendly. The place has everything one would need.

We really enjoyed our stay. Specially because we rented the condo with the private rooftop patio, that was a great choice. It had a greta view specially for sunset, so it was a good way to relax at the end of the day. Another thing we loved was that this was a pet friendly unit, and we travelled with 2 well-behaved medium size dogs. The location is ideal close to restaurants in Roma Norte and a bloc away from Condesa, where there is a huge park with 2 dog parks. The unit was clean and well kept, the bed was king size and comfortable with a walk in closet. The kitchen was small and had the essentials. We honestly only had coffee and some cold drinks in the fridge as we ate out every day. The plants in the rooftop needed a watering, so I gave them a little water while i was there. Hoping they make it to next rainfall. The decor and wallpapers are chic, and place does look like the pictures. They have a security guard 24 hours, and a small elevator . I would definitely stay back, Im considering a longer stay . Hopefully a month next time. Be aware there is no AC. However, there is a nice breeze in the evening. If you have allergies or bothered by CDMX air quality, that could be an issue. Weekends can be a bit noisy as you can hear the nearby clubs music , but nothing a pair of earplugs cant fix

Well kept and everyone at the property including the point of contact were amazing!