Great location, in the heart of Centro Historico. Rooms were pretty pristine, loved the high ceilings and the vestibule in the room. The staff was cordial and very helpful. Highly recommend this hotel.

Personal was very friendly & giving us suggestions for places to go

Good hotel in a very convenient location. Water pressure could be higher.

If you’re visiting CDMX for culture, museums, architecture, lots of walking and eating this location is perfect. If your looking for a place gentrified look elsewhere but do yourself a favor and don’t skip the opportunity to dive into the beauty centro historico has to offer. The high ceiling this place has offer was so dreamy to me. Only thing I would change is the terrace not having furniture. That would be such a great lounge area at night if it did. I’ll def be back.

The place is nicely decorated and cozy. It’s clean and well maintained. Also love the high ceiling. Air conditioning is working well. Location is close to the tourist spots with lots of food options. Staff are welcoming and helpful. Will definitely come back and stay here again.

Nice hotel with an awesome location! I would definitely recommend it!

Check-in was easy, front desk workers were helpful and kind. Room was clean, spacious, quiet and we had a great view from the balcony. The rooms were also beautiful, clean and the snacks/drinks were complimentary and were refilled daily. We did have to request fresh towels, and we would have liked to have known more about the hotel amenities such as the gym, terrace area and downstairs bathroom in the lobby. We were greeted every time, and questions were answered in a timely manner. On the last day of our stay, at check-out, the front desk did a final walk through, and we had forgotten one of our purses with our passport, he brought it down to us before we left. We were very thankful.

Hotel management needs to re-train some of it's staff in hospitality. The night manager was rude and condescending towards to us and our friends when we tried to invite them up for a drink. I understand that it might have been late and there are rules but that should be communicated to hotel guests with some level of grace and politeness. If you're trying to pass yourself off as an elegant establishment then you should treat your guests similarly. Though who knows, maybe if we were dressed in suits and blazers we would have received better treatment. Also the hotel listings should let you know that some of the rooms look onto an alleyway staircase and are thus fogged for privacy. Meaning you cannot see out of them. They open a crack so you can look into the dingy alleyway. Amazing ! The hotel itself is very centrally located the interior is beautiful but it does not in anyway make up for the soul sucking experience I had here. There is no reason to stay here when there are so many other options in centro historical.

A very unique place. You should have 1 staff member who speaks English. Restaurant food was fabulous.

Very nice hotel, newly renovated. Walking distance to Bellas Artes and Zocalo.

The staff was very helpful with our stay and maintenance was very clean.

Great stay

I love everything about this place

Great location, nice rooms, pleasant staff.

Staff and property were excellent!

Our stay here was great all the staff was super friendly and helpful. The room was impeccably clean and would definitely stay here again walking distance to a lot of museums.

The entire staff, (reception, bell boys, cleaning lady Daniela) were all pleasant and helpful. The hotel was centrally located within walking distance to many tourist attractions. Since the typical Mexican cuisine is not my favorite, I had to find Michelin rated restaurants to satisfy my appetite or pizza.

The staff was very professional.

Front desk agents were really friendly and helpful

We loved the hotel until we came home and realized my husbands Gucci sunglasses were stolen along with the other sunglasses case he had . We were only there 24 hours so when we got home we realized the sunglasses were gone . We had emptied out our bag on the bed when we arrived and then left the hotel to go shopping the sunglasses were left on the bed in their case . We were in room 209. Be careful as the sh are thieves in this hotel . It’s a shame bc the hotel was beautiful. This has never happened to us and we go on vacation every year .