I would stay again

Staff was very accommodating

Not recommend to far from Plaza de Armas

Overall the hotel seems to be fairly new, however some members of the staff seems to be fairly new and inexperienced. The hotel is an echo friendly hotel, which is great, however some times the light remains off after some heavy waving. On one night hot water was not working and it turns out the water heater was off.

All we want is a nice clean bed,hot water,some good hot coffee for breakfast but this place don’t even have that it was unbelievable they didn’t even have toilet paper,no hat water, no pillows … I will never come back and definitely won’t recommend

Nuestra experiencia fue buena, una habitación amplia y camas cómodas, buena limpieza, desayuno para llevar previo a tours, está alejado de la Plaza de Armas pero un taxi lo resuelve por no más de 15 soles, personal amable!

If you are wanting to stay near "Cusco" the historic plazas this isnt your hotel. Its a 30 minute drive from Plaza de Armas. Other than the location, its a nice hotel.

As two females traveling we did not feel safe. We switched hotels right after check in. It is much too far away from the city center to be safe. Plus the hotel was not clean, the sheets were dirty and nobody spoke English - the check in was rough. Keys which had to be turned in every time you left the hotel were just left on the counter for anyone to take.

The service is awful

The room was dirty. it was very dusty. The towels have stains on them. The white bedding also had stains. The walls within the room were dirty. It was very noisy with car horns, loud music and people randomly screaming. We also had minimal toliet paper and and had to ask for it daily because it wasn't replenished. The was not complimentary soap, shampoo or conditioner provided like most hotels provide. The hotel itself was dark not well lighting. The bar was not open at all times.

Great stay with great service. Not to close to the center but it's good as a way to relax away from all the events. Easy transportation. Luis was great!

Good place to stay

Staff was very attentive.

My only issue with the property was the cleanliness, it wasnt cleaned when we arrived. But they did go in and clean it after... needs improvement... also the staff was extremely accomodating and helpful.

Staff was very helpful and friendly, room and sheets are clean, but no air conditioning though.

Ok

The hotel is clean and quiet. The staff are friendly and helpful. They helped us to explore the area, and easy the reaction to the high altitude. The breakfast is not fancy but has everything you need.

I richly enjoyed my stay. The staff made me feel very welcome and attended to all my needs; they even allowed me to rest in one of the rooms after my flight had been canceled and I had returned to the hotel. They were very attentive and friendly.

Excelente hotel, confortable, instalaciones y ropa de cama excelentes, descansamos muy bien, los tours que contratamos nos pasaban a buscar sin problema. El entorno no es turístico pero puedes ir en uber a todos lados.

Ingen varmt vand når man skulle i bad. Dårlig morgenmad. Kolde værelser. Ingen rengøring selvom vi var der 11 dage.