8.2
Very Good
From 144 reviews
Cleanliness

8.8

Room Comfort

8.0

Service and Facilites

9.2

Traveler Reviews Hotel Puma

Number of reviews per page
20
40
Top reviews
Aline
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staffs are very helpful and friendly! The room was very clean and comfortable
Lorine
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Super retro inside with the wood paneling. It really isn’t a gem, super cute property. Everyone who worked there was super friendly. Rooms were spacious and clean. Free breakfast was super nice too. Close to the airport which was a huge plus.
Therese
icon-with Friends
with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Pleasant stay, crab and helpful staff
Alice
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It is quite alright for a 2 star hotel, more like a 3 star hotel quality. They have homemade cake on their breakfast, and the room is quite spacious.
Sara
icon-
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Great stay here for an overnight before heading on further travels into Spain. Staff were lovely, parking great at back of hotel & room spacious with all you need provided (small fridge in room a bonus). The breakfast was good. Location 5-10mins from Porto Airport & there’s shops & a few restaurant options within 5min walk from hotel. Would stay again!
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jeffrey
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great staff. I had bed bugs
Catherine
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

I stayed 2 nights. First night in a twin room witg my sister, the second night in double room. Both room were roomy and clean. The staff was very friendly and welcoming. They couldn't do more to make my stays more comfortable. The hotel is close to the airport about 5 mins by car.
Janet
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Friendly staff, quiet room with a comfortable bed, and a nice breakfast too!
Elaine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Adequate for our purposes- one night, close to airport. Staff was kind to arrange a taxi at 4 am. Facility is old with a Tiny creaky elevator, several steps to get in and to elevator. No good restaurants nearby
Donna
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Couldn’t been more variety in breakfast. The elevator was scary very small one person..Overall it was ok give it a 3 star .
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

I didn’t eat Breakfast, but I did have a nice cup of coffee. Staff was very polite and professional!
Paula
icon-Business
Business
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Everything was fine, serves the porpoise of going to the airport. Great people working there
Nathan J
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Good experience. Friendly staff. Short stay but enjoyable nonetheless.
Stephane
2.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Photos do not let us suppose that the hotel was outdated. We checked in but decide to change hotel because my family did not want to stay. Not refundable so its a waste of money. Very busy street. I counted 5 rat traps around the building-not normal. Construction site around the hotel. Not what we expected.
Jhommpy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Wonderful place near the airport. Daniel made us feel welcome and we truly appreciated it after a long flight.
Elda
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The proximity to the airport is good. The property needs upgrading. The staff is very helpful.
Brian
icon-with Partner
with Partner
10.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

A wee overnight stay before an early flight home !
Maria
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Hotel needs TLC. It's a 70's hotel. Very noisy street and you can hear everyone in the hotel. Otherwise, it's ok for the money
James
icon-
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

All nice. Very narrow elevator. Lol
Michelle
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

The room 101 leaked through all the windows when it rained. There where huge puddles everywhere. The property was in a very word location. The night time guy was sus and it felt unsafe. It was just a very weird experience staying there. Did not feel safe. * breakfast staff was nice.
Number of reviews per page
20
40

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