9.0
Exceptional
From 240 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.4

Traveler Reviews Palacio Hotel

Number of reviews per page
20
40
Top reviews
Keith
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Pleasant stay, super centrally located, just off a major pedestrian street in the old town. Cute and architecture and an old fashioned elevator you must try. Basic, clean, friendly and considerate staff. A 35 minute ride to the international airport the next morning.
Andrew S.
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff will go out of their way to help with needs you might have. Beautiful historic building Staff goes out of their way to make sure you are comfortable Walkable to Ciudad Vieja
Generoso
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Outdated property. Poor locks
Sarah
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

We were greeted by a very nice lady when we arrived, and all of the staff on reception were lovely, despite our minimal Spanish. The rooms were clean and the original features were delightful. Nothing to complain about, we had a really nice stay.
William
icon-
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Super cool hotel. Built in 1940. Tons of character, huge stained glass window, old school cage elevator, marble everywhere, and just an unbeatable location in the old town but quiet enough at night you can sleep with your shutters open. Probably one of my all time favorite hotels, a true value especially if you can get room 66 or 67.
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Jackson
icon-
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Super historic place in a fantastic location in Montevideo. It definitely gives an old school vibe but it was great
Paula
icon-
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Friendly staff. Great location for all the historical sights.
maya
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean room, nice stuff, central location
Marsha
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Room was spotless. Bathroom amenities well stocked. Staff was very friendly. Location of hotel was superb. Easy walking distance to many important sights.
Lindsey
icon-
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

What a beautiful, charming building! You can certainly feel the history of this place. The elevator, the old keys, the furniture, the windows - simply WOW. I adored it. The room had a wonderful terrace overlooking the city and it was a phenomenal location to explore Ciudad Vieja by day. Maria at the front desk made me a wonderful map to explore the city during my one day stay and she along with the rest of the staff were so friendly.
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Galen
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Perfect for what I was looking for.
Daniel
icon-with Partner
with Partner
6.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

PLUS : safe refrigerator air conditioner secure building location MINUS: very noisy inside the tiny hotel - elevator, doors slamming, shutters bang in the wind too much (unusable) furniture in room difficult to walk around bed low water pressure in shower, sink, bidet
Carlos
icon-Leisure
Leisure
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The hotel is inside an old bulding and they have maintained its old character -the floors; toilets, elevators, and the rooms themselves all keep the look from old times. It’s okay during the day, as the area around it is busy, but it can feel a bit unsafe at night, as the area empties and some homeless people stay around. I didn’t like the fact that whenever leaving the hotel -for example when going for a walk- one has to leave the room key, and then upon return, walk to the reception and retrieve it again. It is I suppose for security reasons, but that should given them motivation to upgrade then to more modern safety features. The WiFi was working average, so don’t expect to be able to work here during your stay.
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Matias
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

The room was clean, nice A/C, great views from our balcony, warm and responsive staff
Raywon
icon-
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

The location is excellent!! The balcony faces west so you can catch sunset. You can go up to the roof top if you don’t have a balcony room. I could see ocean on both sides. The door and drawer handles fell off. At first the place seem old but I grew to love the charm. It’s old city.
Naomi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Good value, kind and amiable staff. Top floor rooms with balcony are great
William
icon-Leisure
Leisure
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The staff was extremely friendly and the hotel was clean and centrally located, with a cute old elevator. They do need to repair the door handle for Room 61, though.
Awais
icon-
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Nice cozy vintage looking room. Very helpful staff and location is excellent. If you are doing Hop on/off bus, their stop is less than 5 mins walk away. Only thing, since they kept the patio doors open - there were a lot of flies in the room but honestly, as day faded - so did they.
Robert
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

The staff was super friendly and helpful and we enjoyed our stay!
Mathias
icon-with Partner
with Partner
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

A wonderful charming hotel of colonial character, with very helpful and friendly staff and a great central location. Our room had even a balcony from where we could watch the sunset. The hotel offers only basic amenities, but there are great breakfast cafés nearby and lots of restaurants too.
Number of reviews per page
20
40

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