The men helping with luggage and rides to the top had great attitudes and made the trip more enjoyable.

Breakfast was great, very friendly staff. The only issue we ran into was when we misplaced our room key. They give you a fob card for power in your room but they also give you a key for your room. I feel like the key is unnecessary and they should just move to the fobs but besides that it was a great place. It is on a hill with a massive incline so if your room is in the 200s or 300s be prepared for a workout. Location is great as its outside of main Elounda but only a 20min walk ( or 5 min drive )

Cleaning staff was

Breakfast, was lovely and staff were helpful !

This hotel was amazing! The views were spectacular! We really enjoyed our stay! The breakfast was delicious with plenty of options! The staff was so friendly and helpful! The town was one of my favorites we stayed in crete!

Hotel is new but a few big issues: Most of the staff are very friendly and helpful especially the lady manager in the restaurant, pool waitress and the young porter always went out of their way to help and make stay enjoyable. Room set up I found very weird, the shower, toilet and sink are all very separate. The glass shower door faces the bed directly, the toilet is around the other side and the sink is in the actual bedroom so if you need toilet in the night you will guarantee disturb others as have to turn light on in the room to wash hands which would also make noise. The big issue I have which is probably why I wouldn’t return is you can use facilities after check out but are then told you cannot use the showers and changing room in the spa. You can only use the open shower by the pool and change in toilet, so no privacy.

The complex was newly refurbished with a new pool area. Rooms were immaculate and well provisioned. Service was excellent from all staff. The only disappointment was that one restaurant was closed and the one that was open was buffet style. We were B&B only but paid to go to restaurant on first evening. The choice was quite limited and a little disappointing. We walked into the nearby (30min casual walk) and ate there in the wide choice of restaurants for the rest of the stay. Buffet style Breakfast was good though.

The hotel was fantastic, the rooms were amazing with the private pools. The staff were incredibly accomodating and helpful, and the food options on half board were great.

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The room we were given had a much smaller pool, and was immediately in front of the gate, so lots of noise and disturbance. The gym was terrible for what we are used to. Room cleaning did not happen as scheduled, and as a result was missed. The pool area was not very clean, and the food that was left attracted wasps and hornets, so we ended up having to dispose our order. We ended up wanting to leave earlier, as it was not a very pleasant experience.

Beautiful spacious room with sea view just excellent!!

We enjoyed our stay at Elounda Infinity. It was the perfect escape.

Good stay

Great place and great service I had 2 issues duting my stay stay and they solved it very quickly

This is a fantastic hotel. The staff are friendly and helpful without being overbearing. The room was a good size and we were upgraded to a sea view top floor which was great as we werent overlooked in the hot tub. The pool area was fantastic, lots of beds, spacious, very comfy and gorgeousness infinity pools. We didnt use the al a carte restaurant but the buffet was great, varied and we were impressed that the head chef gave us a personal tour so we knew what the vegan options were. Thank you Yannis! Special shout out to Lucy and Marios too.

Very beautiful and relaxing place - the food and cocktails are delicious, the staff are attentive and friendly whilst also very professional. We loved our stay. The perfect place to wind down. Picture is the view from our sea view room!

Great hotel. We had a room with a private pool. And it was very large and the outdoor area was even bigger. Hôtel restaurant was probably the worst part of the stay and it wasn’t even bad just much better dining options in town. Town is a little bit of a walk. But very doable. Great hotel

Nous avons adoré notre moment à cet hôtel, c’était propre, le personnel était vraiment sympathique et la nourriture était très bonne!

Very nice resort

Great new resort. We felt blessed to be there on their opening week. Great people, great facilities.