The staff were friendly and helpful, the room was clean with all the amenities with tea and coffee making facilities. When we were shown our room and we had to take the stairs to get to it, my wife didn't expect this. Once in the room, my wife was expecting a robe but none was provided. There is a radiator in the room which we had to use in the morning. We had a quiet and peaceful night. We had dinner and it took some time but it was worth the wait, the food was excellent. The next morning, we had breakfast which was included, it was very good. We enjoyed our stay there.
My wife was trying to ring on the same day after 12 pm, she could not get an answer.