Dear Mr. Salamet, Sincerely yours from Best Western Setiabudu Bandung. Thank you so much for your positive review. We are delighted that you enjoyed your stay and our breakfast. Serving high-quality food is our priority, and your appreciation of the flavors we offer means a great deal to our entire team. We hope to welcome you back in the future for another memorable stay. Sincerely, Benny Iskandar (General Manager)

Dear Valued Guest, Warm greetings from Best Western Setiabudhi Bandung! Thank you for providing your review and feedback for Best Western Setiabudhi Bandung, we greatly appreciate it. The feedback you have provided will be shared with our team to serve as motivation for delivering even better service. We look forward to welcoming you back to Best Western Setiabudhi Bandung. Best Regards, Benny Iskandar (General Manager)

Dear Annie, Warm regards from Best Western Setiabudi Bandung. Thank you so much for taking the time to write such a wonderful review. We are delighted and proud to read your compliments and recognition as one of our favorite hotels. We are also pleased to hear that the friendliness of our staff, the prompt service, and the spacious balcony facilities provided you with a perfect and memorable stay. Your comfort during your stay is our top priority. We have informed the management team of your comments and expectations regarding the breakfast menu and our commitment to maintaining our quality of service. We promise to continuously maintain, improve, and enhance our quality standards so that we can always provide the best for all our valued guests. We are honored to welcome you back again on your next business or leisure trip to Bandung. See you on your next visit! Sincerely, Benny Iskandar (General Manager)

Dear Mr. Abdurrahman, Sincerely yours from Best Western Setiabudu Bandung. Thank you so much for taking the time to share your stay review with us. We are delighted to hear that you enjoyed our excellent location and the friendly and prompt service from our staff, especially in informing you about your lost item. Your comfort and peace of mind are our top priority. We sincerely apologize for any inconvenience you experienced regarding the facilities under renovation and the uncleanliness of the bathroom. We have forwarded your feedback to our maintenance and housekeeping teams for immediate action to prevent such incidents from happening again. We look forward to welcoming you back in the future and providing you with even better service and amenities. Sincerely, Benny Iskandar (General Manager)

Dear Ms. Rima, From Best Western Setiabudo Bandung, Thank you so much for taking the time to write such a positive review. We are delighted to hear that you appreciated the friendliness of our staff and found your stay beneficial. Providing sincere service and a problem-solving focus is our top priority, and the entire team appreciates your feedback. We are pleased to know that your overall experience was excellent. We hope to welcome you back soon for another memorable stay. Sincerely, Benny Iskandar (General Manager)

Dear Valued Guest, Best Western Setiabudo Bandung Hotel thanks you for your stay and for your valuable feedback. We sincerely apologize for the noise disturbance that affected your sleep and for the parking facilities and breakfast not meeting your expectations. We are deeply sorry that these issues impacted your stay. We have immediately forwarded your feedback regarding the noise and food quality to the relevant departments and will strive to improve. We are also reviewing our parking layout to better serve you in the future. While our current location may not have been ideal for you, we hope to welcome you again with improved services and facilities. If you have any questions, please contact us at +62********801. Thank you, Beni Iskandar (General Manager)

Dear Mr. Muhammad I.R., Sincerely yours from Best Western Setiabudi Bandung. Thank you for taking the time to write a review of your stay. We are pleased to hear that other aspects of the hotel met your expectations. We apologize for the inconvenience you experienced regarding the external noise entering your room, even though you were on the 5th floor. We have forwarded your feedback regarding the soundproofing of the room to our technical and management teams for serious consideration in improving guest comfort in the future. We hope to welcome you back again for a more peaceful and memorable stay. Sincerely, Benny Iskandar (General Manager)

Dear Valued Guest, Best Western Setiabudo Bandung wishes you a pleasant stay. Thank you for taking the time to provide valuable feedback regarding your stay at Best Western Setiabudo. Your honest feedback is crucial to improving our services. We apologize for any inconvenience you experienced during your stay due to the small room size and the malfunctioning hand sanitizer dispenser. Details are as follows: Regarding room size: We understand your comfort is our top priority. We offer a variety of room types, and we recommend a larger room for your next stay. Regarding in-room amenities: Your feedback regarding the hand sanitizer dispenser has been forwarded to both the Engineering and Housekeeping departments. Both departments will investigate and resolve this issue immediately to prevent recurrence. Your satisfaction is our utmost priority. We promise to make your next stay even more comfortable. Please contact us directly when making your next reservation. We will do our best to meet your needs. Thank you. General Manager, Beni Iskandar

Dear Valued Guest, Best Western Setiabudo Bandung Hotel would like to express our sincere gratitude for your excellent review. We are delighted that our staff provided you with efficient and effective service during both check-in and check-out. We take great care in all our services, including the handling of lost and found items. Honesty is a core principle of our team. We are pleased that your valuables have been found safely. We hope to welcome you back again. Please feel free to contact us if you have any requests. Thank you, General Manager, Beni Iskandar.

Dear Valued Guest, Warmest Regards from Best Western Setiabudhi Bandung. It is a pleasure to receive such kind feedback from a returning guest. Thank you for recognizing our team's commitment to consistency; it is truly the highest compliment we can receive. We are thrilled to remain your hotel of choice regardless of the booking platform you use. We will certainly keep up the hard work and look forward to your next visit! Best regards, Benny Iskandar (General Manager)

Dear Valued Guest, Warmest Regard from Best Western Setiabudhi Bandung. hank you very much for choosing to stay with us and for taking the time to share your positive experience. We are delighted to hear that you enjoyed the comfort and cleanliness of our rooms. Maintaining a high standard of hygiene and guest satisfaction is our top priority, and it is rewarding to know we met your expectations. Furthermore, we are glad that our strategic location provided you with convenient access to Lembang, the city center, and the Ledeng public transportation terminal. We aim to be the perfect hub for our guests to explore the beauty and vibrance of the area. It was a pleasure having you as our guest. We look forward to welcoming you back for another exceptional stay in the near future. Warm regards, Benny Iskandar (General Manager)

Dear Valued Guest, Greetings! This is Best Western Setia Budi Bandung. Congratulations from us! Thank you for your positive experience with your stay. We are delighted that you enjoyed your comfortable rooms and our excellent service. Our hotel is located near the University of Indonesian Pedagogy (UPI), making it easy for you to access various parts of Bandung and its attractions. Your satisfaction is our top priority, and your valuable feedback motivates our team to provide the best service. We hope to welcome you back soon. Please contact us if you have any questions regarding future bookings. Sincerely, Benny Iskandar, General Manager

Dear Mr. Agus, From Best Western Setiabudhi Bandung, we would like to express our deepest gratitude for your positive review and star rating of Best Western Setiabudhi Bandung. We are very proud to know that our staff and security team made a positive impression on you. We will pass on this compliment to the team to inspire them to continue providing friendly and responsive service. We look forward to welcoming you back for another memorable stay. Sincerely, Benny Iskandar (General Manager)

Dear Valued Guest, Warm greetings from Best Western Setiabudi Bandung. Thank you for taking the time to share your wonderful experience. We greatly appreciate your comments on the changes we have experienced since changing our name from Salis Hotel. Continuous improvement in both facilities and service standards is our core goal, ensuring the utmost comfort for all our guests. We are delighted to hear that these changes have positively impacted the quality of your stay. We are committed to maintaining these standards and look forward to welcoming you back again with our exceptional service. Sincerely, Benny Iskandar (General Manager)

Dear Valued Guest, Warm greetings from Best Western Setiabudhi Hotel, Bandung. Thank you for taking the time to share your review of your stay. We are delighted to hear that you enjoyed your stay and that your overall visit was satisfactory. We sincerely apologize for the inconvenience you experienced with the flies in the dining area during breakfast. Cleanliness and hygiene standards are of utmost importance to us, and we have taken your feedback seriously. As a solution, our Food and Beverage and Housekeeping teams have conducted a thorough assessment and increased the frequency of pest control in the dining area to ensure this does not happen again. We greatly appreciate your honesty, as it helps us further improve our services. We look forward to welcoming you back again and providing you with a perfect stay in the future. Sincerely, Benny Iskandar (General Manager)

Dear Ms. Puji S., Warm greetings from Best Western Setiabudhi Bandung. Thank you for staying with us and for sharing your feedback. We sincerely apologize for the inconsistent information you received regarding the complimentary snacks. This was due to a miscommunication within our Front Office team, and we truly regret the confusion caused. Please be assured that this matter has been addressed internally to ensure clearer and more consistent communication going forward. We appreciate your stay with us and hope to have the opportunity to welcome you back for a more seamless experience in the future. Kind regards, Benny Iskandar

Dear Mr./Ms. Srisati: Hello! This is Best Western Bandung Setiabudi Hotel, greetings from us. Thank you very much for your valuable feedback on our hotel. We are very pleased that the hotel facilities met your expectations. We understand your concerns regarding pricing during peak season. Even in a high-demand market, we are committed to maintaining flexible pricing and providing the best service and facilities. We look forward to welcoming you on your next stay. We hope to offer even more competitive pricing. Please contact us to suggest the best time for your next stay. Sincerely, General Manager, Benny Iskandar

Dear Respected Suryo, Warmest Greetings from Best Western Setiabudhi Bandung! Thank you very much for staying with us and for sharing your positive feedback on Traveloka. We are happy to know that you are deeply satisfied with our hotel facilities, concept and the overall ambiance. It was a pleasure to have you as our guest, we look forward to welcoming you back in the near future for another enjoyable holiday. Best regards, Benny Iskandar General Manager

Dear Respected customer, Warmest Greetings from Best Western Setiabudhi Bandung! Thank you very much for staying with us and for sharing your positive feedback on Traveloka. We are happy to know that you are deeply satisfied with our hotel facilities, concept and the overall ambiance. In addition your feedback related to our hotel product was much appreciated and soon the swimming pool open we will inform you. We hope that this experience does not deter you from returning to the Best Western Setiabudhi in the future. It was a pleasure to have you as our guest, we look forward to welcoming you back in the near future for another enjoyable holiday. Best regards, Benny Iskandar General Manager

Dear Respected customer, Warmest Greetings from Best Western Setiabudhi Bandung! Thank you very much for staying with us and for sharing your positive feedback on Traveloka platform. We are happy to know that you are deeply satisfied with our hotel facilities, concept and the overall ambiance. It was a pleasure to have you as our guest, we look forward to welcoming you back in the near future for another enjoyable holiday. Best regards, Benny Iskandar General Manager