Es un lugar maravilloso donde te sientes tan cómodo y feliz que no quieres irte, las cabañas son hermosas, limpias, confortables. Las zonas húmedas son geniales. La comida nos encantó. Todo lo que necesitas para compartir en familia o con tu pareja. Volveré de nuevo…

We had a great stay at Lago Valdivia Hotel. The rooms were clean and comfortable, the staff was very friendly, and the surroundings were beautiful and peaceful. Everything was well organized, and the service exceeded our expectations. I would definitely recommend this hotel and would love to stay here again.

A beautiful place. Great service from all staff. Beautiful scenery.

El lugar es un pedazo de cielo en la tierra con una belleza indescriptible y un staff sumamente servicial

Este Lugar es increíble … Cada rincón es Maravilloso , y súper Limpio … La atención es Excelente , Todos te atienden con mucha amabilidad , En especial El señor Pablo, Que siempre estuvo al pendiente de todo … Pero en general todas las personas son muy Amables..

Wow, this place was breath taking and on top of that it had such a friendly staff. This was just right outside of town and pretty easy to get a tuk tuk there and back from town. The bartender Luis took amazing care of us from start to finish and went above and beyond to make sure we were well taken care of. Our Spanish is pretty broken but the staff as a whole was always patient and understanding with us, which meant the world to us. The pool and hot tub area is the best we’ve ever seen, you truly feel like you’re on a resort. We highly recommend staying here it was perfect for our honeymoon trip and one of our favorite parts about visiting Colombia!

El servicio fue excelente y más alla, lo hico posible Luis mecero, Camila picina y sobre todo Don César jardinero con su amable trato, y su conocimiento en cultura, jardinera y el buen gusto de todos las flores lo cual es una de mis pasiones. Cesar nos prendió la fogata a pesar de la lluvia. Volvería mil veces más. Espero regresar con mi familia la próxima vez. Limpieza , servicio, comida , jardines, cuartos en fin si le estuviera que dar de 1 al 10 Daria 100000..... Gracias por su hospitalidad.

Excelente staff

The food the hotel served was delicious

Yes it was great

El staff muy bueno, las vistas espectaculares! La comida regular y el café pésimo.

This place was paradise. We were sad to leave. I never got tired of the views, there’s a trail to an even better view directly from the property, there was food and drinks available at all times. The breakfast was delicious. The staff was really helpful with booking tours and getting us transportation to town.

Very beautiful and the staff was friendly

El staff siempre está atento a ayudar con cualquier requerimiento y las habitaciones están muy bien cuidadas

Wonderful place

The cabins are clean and beautiful. The restaurant food is delicious. The grounds are beautiful at night.

Absolutely a terrible experience. We had paid $200 for our room, they gave us the most compact room sitting on top of the kitchen. After $80, we got an upgrade. No warm water, the remote control had no batteries, we couldn't watch a movie, no phone in the room, raining outside, we couldn't place an order for room service. No customer service whatsoever. The decor was tacky, having a land full of beautiful plants, having plastic plants all over was an eye sore. Will not come back.

Excelent place

Super todo. La atención increíble. Perfecto para estar con la mascota.

Excelente la atención y servicio