I was able to get a room on the first floor. I appreciate the staff being very helpful and prompt check in.

It was a nice hotel in the walkable historic district of Queretaro. We will stay here again. Good value.

Excellent service

The room was very clean. Nice hotel, close to everything.

Good facilities but staff deny to give courtesy parking even thought there were available spaces

The hotel was absolutely perfect. It was cute and relaxing. Great location next to amazing restaurants and sites to see.

The staff is lovely. Friendly and helpful. I'm in Quretaro on business several times a year and I gravitate to Centro for lodging because it's a delightful area. There are many quaint and comfortable boutique hotels in the area. Casa Loreta is Head and shoulders above them all. It appears to be a carefully executed rehab with beautiful rooms and common areas.

Great

Friendly staff, they called me to ensure time arrival, all my questions were appropriately answered

Room was perfect for a two night stay. Walking distance to shops and dine.

the hotel is ok, nothing fancy, the staff is nice but I did have a very bad experience when asking for the invoice of the hotel, Angeles was really rude, I had to ask a numerous number of times for it, and when I finally got it it was wrong the first time, everybody else where nice. I will definitely not stay ever again in this hotel, there are much more nicer and friendlier hotels than this one at the Condesa area

Great place to stay, clean, kind and attentive staff and service. The bedrooms were very comfortable, and I recommend it, it's the second time I stay there!

Good location/price but I wouldn’t stay there again, and I wouldn’t recommend it to any of my friends/family. The room door, was heavily damaged with visible holes and a chunk missing right near the lock. Furthermore, the shower drain was severely clogged, causing water to pile up and drain very slowly, and the grout in the shower had an unsanitary, reddish color. We also found the beds to be extremely loud and squeaky with every movement, and the towels were rough. The service was equally disappointing; despite paying for an early check-in and having my whole family stay, the staff was unaccommodating and unhelpful throughout our two-night visit. While the rate is low, I believe basic safety and sanitation should still be non-negotiable standards.

Un hotel muy tranquilo y bonito, excelente si necesitas dedicar un tiempo para trabajar como fue nuestro caso. Muy cómodo, limpio y con una excelente atención por parte del staff. Muchas opciones para comer al rededor y te encuentras prácticamente en el centro.

Excelente lugar, servicio de primera, la atención en todo momento fue muy amable. Muy céntrico, muchos restaurantes cerca. Sin duda, muy recomendable. Muchas gracias por todas sus atenciones

The hotel was walking distance to so many plazas, churches, & restaurants. Customer service was excellent & the hotel is very clean & comfortable!

Our stay at this hotel was amazing! I loved everything about it. The staff was very friendly and helpful. The room was modern, clean and spacious.The location in the historic center is also a huge plus. I definitely recommend this hotel to anyone looking for a wonderful place to stay.

Buena localicazión. Sin embargo, el empleado que está en las noches es poco amigable y las camas son duras.

Casa Loreta tiene una localización privilegiada porque en pocos minutos se llega caminando a todas las amenidades del centro histórico de la ciudad. Dado que está cerca de dependencias gubernamentales la presencia de policías es mayor y siempre me sentí seguro. Sobre el personal del hotel, se esmeran en que los huéspedes estén bien atendidos.

Hotel was great and service amazing! Well located