The staff was limited in English and we had to make multiple requests for things. like batteries for the remote towels, soap.
The young lady who assisted us was very pleasant
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia