H***i
Staycation
6.4
/10
Reviewed 3 day(s) ago
Every hotel has its own strengths and weaknesses. I chose Alur Hotel because of the excellent reviews on the booking platform, hoping the experience would match my expectations. Here's my honest review after staying for one night on a weekday. Pros: - There is no traditional lobby lounge; instead, you're welcomed directly into the coffee & kitchen area. Although it's quite compact, everything was exceptionally clean and smelled fresh, which was one of the hotel's biggest highlights. - The concierge was friendly, professional, and able to answer all of our questions and assist with our needs. The housekeeping staff was also warm and welcoming. - The entire hotel was clean and well maintained. - The room was spacious enough for two people, clean, well maintained, and smelled pleasant. - The bed, pillows, and bedding were very comfortable. - The air conditioning worked perfectly and kept the room cool. - TV channels were available and functioning well. - The bathroom was clean and in good condition. Cons (considering the price we paid): - The bathroom amenities could be more complete. There was no hairdryer or shower cap. - There was no information about room service. - The room's interior design felt quite plain and reminded us of an exclusive boarding house rather than a hotel. - Unfortunately, our room had no window at all, making it feel a bit enclosed. - Breakfast options were limited and served as a set menu. The portion was rather small, the hot tea was extremely bitter, and we weren't provided with tissues, sauce, or sugar. - The limousine city tour around Bandung mentioned in the facilities was unavailable during our stay. - There were a few flies inside our room. - We read that the hotel is within walking distance of several viral locations. While that may be true, but please be careful if you decide to walk. The surrounding are busy and there are very limited pedestrian sidewalks. Overall, we personally feel this hotel is a bit overrated based on our stay.
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