9.3
Exceptional
From 114 reviews
Provided by travelers on
Cleanliness

9.5

Room Comfort

9.4

Meal

8.9

Location

9.5

Service and Facilites

9.4

People often mention about Alur Hotel
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Staff Friendliness (19)
Bedroom (18)
Room Space (17)
Bathroom (17)
Hotel Area (17)
Distance to City Center (16)
Ambiance (16)
Family Friendly (15)
Surroundings (14)
Accessibility (12)
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Traveler Reviews Alur Hotel

Number of reviews per page
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40
Customer reviews
H***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 3 day(s) ago
Every hotel has its own strengths and weaknesses. I chose Alur Hotel because of the excellent reviews on the booking platform, hoping the experience would match my expectations. Here's my honest review after staying for one night on a weekday. Pros: - There is no traditional lobby lounge; instead, you're welcomed directly into the coffee & kitchen area. Although it's quite compact, everything was exceptionally clean and smelled fresh, which was one of the hotel's biggest highlights. - The concierge was friendly, professional, and able to answer all of our questions and assist with our needs. The housekeeping staff was also warm and welcoming. - The entire hotel was clean and well maintained. - The room was spacious enough for two people, clean, well maintained, and smelled pleasant. - The bed, pillows, and bedding were very comfortable. - The air conditioning worked perfectly and kept the room cool. - TV channels were available and functioning well. - The bathroom was clean and in good condition. Cons (considering the price we paid): - The bathroom amenities could be more complete. There was no hairdryer or shower cap. - There was no information about room service. - The room's interior design felt quite plain and reminded us of an exclusive boarding house rather than a hotel. - Unfortunately, our room had no window at all, making it feel a bit enclosed. - Breakfast options were limited and served as a set menu. The portion was rather small, the hot tea was extremely bitter, and we weren't provided with tissues, sauce, or sugar. - The limousine city tour around Bandung mentioned in the facilities was unavailable during our stay. - There were a few flies inside our room. - We read that the hotel is within walking distance of several viral locations. While that may be true, but please be careful if you decide to walk. The surrounding are busy and there are very limited pedestrian sidewalks. Overall, we personally feel this hotel is a bit overrated based on our stay.
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1 people find it helpful
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 day(s) ago
Access to the hotel is good, and the grounds and rooms are clean. The only downside is there's no elevator, but the staff are happy to help with luggage. The TV is a Smart TV, but unfortunately the Wi-Fi doesn't work. Overall, our stay was wonderful.
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Cindy N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Nice and clean. Excellent service also! Will definitely come back.
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F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
I was very happy staying at this Alur, especially since I got free greetings in my room. The only downside is the limited breakfast, but otherwise, my stay at Alur was very comfortable.
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Ayu E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, the hotel atmosphere is comfortable, the hotel rooms are very spacious and clean, the best in the area 👍
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2 people find it helpful
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Puguh A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Comfortable, quiet, clean, good service.
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Puguh A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Comfortable, clean, friendly, the food is delicious.
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Dodik S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
The hotel staff was friendly, check-in was quick, and everything was fine. I stayed in three rooms yesterday, and overall, everything was fine.
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Dodik S.
icon-Leisure
Leisure
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8.2
/10
Reviewed 5 week(s) ago
The hotel staff was friendly and the process was quick and didn't take long. Overall, everything was fine.
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F***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Strategic location to viral culinary spots
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hariz d.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Everything was great. The staff were very kind and diligent. From the receptionist to the guard, everyone was nice. I would stay here again. The room was very spacious. Requests for extra towels were free of charge, and laundry service was also available at affordable prices. Everything was good! Please, please, try this hotel! If you have a small freezer, then it's worth the infinity star for Alur!
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1 people find it helpful
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Meigi T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The owner was so humble and we had a great time sharing experiences. Will come back again for sure.
2 people find it helpful
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Deddy T.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
The hotel location was strategic, near the center of the city. The staff was so helpful and accommodating. The bedroom was quite big, but the parking not too big.
2 people find it helpful
N***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
Nice experience and good location.
2 people find it helpful
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Great experience staying here on weekdays with a room of great ambiance and very comfort. Sure will be back to this hotel on my next trip to Bandung.
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N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Staff is nice, the ambience is cosy. No window and no lift. Suitable for those who want a comfortable boutique hotel stay.
1 people find it helpful
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The staff are definitely friendly and very helpful, this is a recommendation, and I will stay here again if I go to Bandung.
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2 people find it helpful
Sarah a.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The staff is super duper nice and the service is really good, really helpful. I think I'll come back because the room is also spacious, clean, and cool.
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2 people find it helpful
Jamie L. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
Really happy with our stay here. Staff were really nice and polite. Very thankful that they accommodated all our simple requests, very timely as well. Clean and neat rooms. Location is very good, a lot of cafes and restaurants around, but could have heavy traffic at times. Just note that the hotel doesn't have a lift. Our room was on 3F, we didn't mind this but good to take note if you're someone who doesn't like stairs. The staffs were always so helpful whenever we have luggage to go up and down the stairs so it was not a problem at all.
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2 people find it helpful
Yuli F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Very comfortable and in the city center
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4 people find it helpful
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