Unfinished room breakfast was horrible the staff that checked me in was okay?

Overall experience was nice. Staff was helpful and it was at an affordable cost. I enjoyed. Will go again.

Overall experience was nice. Staff was helpful and it was at an affordable cost. I enjoyed. Will go again.

Overall experience was nice. Staff was helpful and it was at an affordable cost. I enjoyed. Will go again.

Great customer service

My stay at the hotel was truly unforgettable — from the warm welcome and attentive staff to the immaculate room every detail exceeded expectations. The amenities and the pool bar were thoughtfully designed, while breakfast featured locally inspired meals and impeccable service. What impressed me most was the personalized care that made me feel genuinely valued, turning a simple stay into a luxurious and memorable experience I can’t wait to repeat.

N/A

This hotel is fairly new as of this review on 7/23/26. Some staff members said it opened in 2025 while some said it opened in 2026. It was my first visit here. The building looks great with marble/tile flooring throughout giving it a really nice look. The staff was very friendly and helpful. I stayed in a double room & the room was very spacious & comfortable. It could easily fit about 6 people. But the max occupancy per room is 4. It would be nice if they allowed all 6 in my group to stay in one room. But I had to book a second room. The pool and bar in the back is nice and relaxing. The breakfast is good. Amazonia mall is 5 mins walking distance. I would definitely recommend this hotel. It would be nice if they had a fitness room.

The staff was exceptionally all the girls at the front desk and the staff at the restaurant

First off, the hotel itself is good, clean and quiet. The security guard at night was very friendly, kind and caring to us. The front desk staff were very rude and disrespectful. They should not be working there or even talking to customers. They have attitude problems and thinks we owe them. This hotel is highway robbery. I booked a double bed room and because we’re we’re 3 adults and a child he had to pay an addition amount per night. One night only 2 adults slept in the room, and Jelicia gonna tell my family if the don’t pay they can’t eat breakfast. THIS HOTEL ROBBED AMERICAN OR OF YOU COME FROM ANY FOREIGN COUNTRY. The bar in the back of the hotel, the manager there needs to be fired and not be allowed to work there. Very rude and nasty person. She made was yelling at an old couple that just went down to have breakfast and the couple decided to send there food back and walked out.

First off, the hotel itself is good, clean and quiet. The security guard at night was very friendly, kind and caring to us. The front desk staff were very rude and disrespectful. They should not be working there or even talking to customers. They have attitude problems and thinks we owe them. This hotel is highway robbery. I booked a double bed room and because we’re we’re 3 adults and a child he had to pay an addition 50 USD a night. One night only 2 adults slept in the room, and Jelicia gonna tell my family if the don’t pay they can’t eat breakfast. THIS HOTEL ROBBED AMERICAN OR OF YOU COME FROM ANY FOREIGN COUNTRY. The bar in the back of the hotel, the manager there needs to be fired and not be allowed to work there. Very rude and nasty person. She made was yelling at an old couple that just went down to have breakfast and the couple decided to send there food back and walked out.

Clean rooms.

First off, the hotel itself is good, clean and quiet. The security guard at night was very friendly, kind and caring to us. The front desk staff were very rude and disrespectful. They should not be working there or even talking to customers. They have attitude problems and thinks we owe them. This hotel is highway robbery. I booked a double bed room and because we’re we’re 3 adults and a child he had to pay an addition money per a night as I already bought my package and paid before I left the US. A about 4 nights night only 2 adults slept in the room, and Jelicia gonna tell my family if the don’t pay they can’t eat breakfast. THIS HOTEL ROBBED AMERICAN OR OF YOU COME FROM ANY FOREIGN COUNTRY. The bar in the back of the hotel, the manager there needs to be fired and not be allowed to work there. Very rude and nasty person. She made was yelling at an old couple that just went down to have breakfast and the couple decided to send there food back and walked out.

Great staff ,clean room and clean bathroom. Clean and comfortable bed

The size of the rooms was great

Always running out of food at breakfast … Restaurant was close …. Pool water flow was very noisy need to adjust ….

Breakfast was great. Staff was friendly and helpful

The rooms were very large with loads of storage space. Large bathroom. Very clean. The breakfast was average. Staff were helpful when asked. Bathroom hot water took a while to heat up. Bed was a little firmer than I would prefer but overall a great hotel and close to mall. I will be back. Great price for quality of room you receive.

The staff were very helpful

The staff were very helpful