Dear Guest Valued, Thank you for taking the time to share your feedback. We're pleased to hear that you found the room clean, the basic facilities satisfactory, and our staff friendly. We sincerely apologize for the loose toilet seat in your room. Thank you for bringing this to our attention. We have shared your comments with our maintenance team and will inspect and fix the issue promptly to ensure a better experience for all our guests. We truly appreciate your valuable feedback and hope to have the opportunity to welcome you back for an even more comfortable stay. Leo, General Manager Royal Crown Hotel

Dear Guest, Thank you for your kind review. We are delighted to hear that you appreciated our friendly staff and the cleanliness of the hotel. Your feedback is a great encouragement to our team to continue providing excellent service. We look forward to welcoming you back again soon. Best regards, Leo, General Manager Royal Crown Hotel

Dear Guest, Thank you for your kind review. We are delighted to hear that you appreciated our friendly staff and the cleanliness of the hotel. Your feedback is a great encouragement to our team to continue providing excellent service. We look forward to welcoming you back again soon. Best regards, Leo, General Manager Royal Crown Hotel

Dear Ms Hoai Thuong, Thank you for choosing Royal Crown Hotel and for taking the time to share your detailed experience after your business trip in District 7. We are delighted to know that you were satisfied with the cleanliness of the room, towels, bed sheets, pillows, and overall hygiene after the hotel’s recent renovation. Your positive feedback is truly encouraging for our team. We also sincerely appreciate your constructive comments regarding the bathroom amenities. Your suggestions about clearer labels for shampoo and body wash, as well as adding shower caps and razors, have been noted carefully. We will improve these details to provide a more complete and comfortable stay experience for our guests. Thank you as well for trusting the hotel based on Google reviews and for recognizing our good value compared to other hotels in the area. We truly hope to welcome you back again on your next business trip to District 7. Best regards, Leo General Manager Royal Crown Hotel