Burley Court Hotel

Explore Burley Court Hotel
6.8
Pleasant
From 66 reviews
Cleanliness

7.2

Room Comfort

7.4

Service and Facilites

8.0

Traveler Reviews Burley Court Hotel

Number of reviews per page
20
40
Top reviews
Carol
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We only meet the reception staff and he was very nice and pleasant to speak to and he was very helpful. Unfortunately on entering our room there was no electric which was rectified immediately. The room was not clean, there was a hairbrush left beside the bed, dust everywhere and inside wardrobe, kettle had black bits in, mirrors were smeared, toilet was ok but toilet brush was covered in toilet paper, the headboard was not attached to bed, water pressure was very poor unable to have shower and bath plug had to be padded out with wipe as it leaked, bath panel was loose. Overall very poor cleanliness luckily we took some disinfectant wipes and had to use them.
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Nicholas
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Listed as breakfast available for £10 but on check in we were told no breakfast is provided. Apparently you have to pre-book before arrival, but no information given during the booking process to tell you that. Very misleading.
Verified traveler
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent experience. Very friendly and helpful person on reception. Explained everything that I needed to know, room was large and very clean. Yes the Hotel looks a little dated but honestly don't let that put you off from booking. Hotel has free parking for customers, an outside swimming pool, which unfortunately I didn't get time to use. It's location is ideal if you are watching a gig at The Old Fire Station. Highly recommended Hotel. Thanks for a lovely stay.
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Greg
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nice stay with the wife. Only needed the bed. Hotel poor wouldn't recommend if staying longer than a night. If on a stag or hen night. Okay I guess
Angela
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Not available
Raine
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8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

All good and handy for buses
Bryony
icon-with Partner
with Partner
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The bed was one of the worst I’ve ever seen. The mattress was shockingly bad. You could feel and see every spring which creaked pinged and moved everytime you moved. The room also had mould on the ceiling and an awful smell of musky dampness. My friend had a much nicer room and their bed was okay so it’s luck of the draw I guess.
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James
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8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

For the price a very good little hotel. Be aware parking is included despite the signs.
Andy
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8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Bit tired and very quiet. Reception was barely manned. Local food was good and very near
Andy
icon-with Children
with Children
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The room stank of B.O. Bed, sheets & pillows all stained Power socket hanging off the wall Room was outdated, dirty & in poor condition. The beds had been double wrapped in linen rather than bothering to wash them it would seem. The room was a cheap stay and it could be considered that you get what you pay for, however, you can find better campsites for a similar price. I booked for 3 nights and accidentally got the dates wrong, asked for a refund and was refused. I ended up trying the place out but only managed to stay for about an hour and a half before booking a new hotel, and counting it as a loss. Did try calling reception for a room change but got no answer. I would not recommend this hotel.
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Joe
2.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

I wouldn’t bother us going as it is dirty. My bedroom lights didn’t work, but in a good area to the beach.
Shirley
icon-
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Staff on reception was polite especially as i had been put on the computer as arriving on the Thursday he managed to correct this and apologised
moses
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Dated and also it’s half migrant guests. Staff are great and helpful but the place don’t really help
James
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Good value for money
christine
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

very easy and quick check in. the rooms were well decorated and very clean and tidy. Very comfy beds and all well located to local bars and restaurants. We will stay again and recommend Burley court to all of our friends.
J
icon-with Partner
with Partner
10.0
/10
Reviewed 351 week(s) ago

Hotels.com verified review

Ideally Situated, Manager very friendly and Accommodating. Always enjoy our stay here.
Dana
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

The hotel is to old ...need a quick a renovation...is like u staying in a museum ...walls are cracked, bathroom is dirty, rooms are dusty ...What is nice at this hotel is the location...
Verified traveler
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

When we first got there I think it was the manager on reception but he wasn’t very friendly at all our room was nothing like the pictures on the website I would say it’s outdate could do with a bit of diy being done and an update we had paid for breakfast as stated on our booking but the manager had printed it off saying room only so the poor girl on Sunday morning had to sort it out luckily I had my original email and for £170 pounds expect better for a one night stay
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Verified traveler
icon-Leisure
Leisure
6.0
/10
Reviewed 387 week(s) ago

Expedia Group verified review

My room hadn’t been made up when I checked in at about 5pm and when I carried my luggage back to reception she didn’t believe me and asked me to go back to the room, I had to then carry my luggage back to the room. Bed unmade and dirty crockery by the bed, then had to carry luggage back to reception where I was asked to wait in the lounge while they arranged for room to be made up. No offer of tea or coffee, I went off to eat elsewhere and came back 3 hours later when room was made up.
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Verified traveler
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 388 week(s) ago

Expedia Group verified review

Staff excellent. Very clean but dated hotel. Had run out of bar snacks and white wine as had been busy day before🤔 was a bit like a modern day fawlty towers. No dinner at hotel and lunch finished at 2pm. We arrived at 13.55🤔 could only get channel 2 on TV. Room was very large though.
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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