Overall Casa Luis is 'ok'. We were really surprised that the cleaners dont actually clean the room. They dont clean any rubbish away or make the beds, they simply refresh the towels. The air con wasn't on when we came late at night and it was because they had left the windows open but the curtains shut so we weren't aware and the floor was soakng wet which we had to clean with the towels. I asked for another pillow which they daid they would give me if they had one - I never got it. The best thing about the place is the entertainment guy, he's lovely and very good with the kids. There's something going on each day and the singer one night was very good. Food is ok, basic, dont get the casear salad i its drowning in dressing! Omelette is nice but over salted. Club sandwich is safe and it heard the chicken and chips are good Id say cheap and cheerful but its not that cheap to stay here. A bit of care and attention would help this place improve.

Hotel is extremely basic and stuck in the 90's. Fortunately we didn't spend much time there as we had a car. The location is good as a base with great accessibility to two large supermarkets, as well as a short walk to the marina. Rooms weren't great at all - you can probably just about get by making cereal and toast, anything more than this you'd be hard pushed. I'm confident you would have a better nights sleep if you were to bring a lilo, the beds are worse than what I'd expect to find in a prison. Staff were friendly and generally it was clean.

The hotel is lovely and I’d recommend the premium apartments as they are modern and well fitted out. Ours was in the main reception block under the roof top pool and bar which is a must for adults! The best views and cheap drinks! The hotel is a bit of a walk from the centre but don’t let that put you off.

Our stay at Casa Luis was extremely disappointing and not as advertised. The first room had a foul, overwhelming odor and was not properly prepared for the three guests we had booked and paid for. We were eventually moved, only to find the second room was also not set up for three people. When we asked for help, the response was inadequate and added further frustration to an already difficult stay. The laundry machine smelled strongly of mildew, the mattresses were extremely uncomfortable, and the bedding was thin and poor quality. The pillows were an unusual, uncomfortable foam. To make matters worse, a garbage truck arrived outside at approximately 3:45 a.m. every night, repeatedly disrupting our sleep. Parking costs €10 per day and is paid upfront, yet a parking space is not actually guaranteed. We repeatedly dealt with parking issues despite having paid for it. The positives: the property is conveniently located near a bus stop, and the air conditioning in the rooms worked well. Unfortunately, those few positives did not make up for the cleanliness, sleep, room-preparation, and parking issues. For the price and based on how the property was advertised, we expected a significantly better experience.

Great place for kids & families. 4 pools, lifeguards, cafe & bar, daily cleaning & air conditioning in apartments.