7.6
Pleasant
From 5 reviews
Provided by travelers on
Cleanliness

6.8

Room Comfort

6.8

Meal

8.0

Location

8.4

Service and Facilites

7.2

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Traveler Reviews Genuss Tam Dao

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Customer reviews
Nguyen N. T.
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5.8
/10
Reviewed 11 week(s) ago
The room quality was poor. The hot water supply was not fixed immediately, forcing guests to use an electric kettle for showering.
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D***g
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Staycation
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8.8
/10
Reviewed 18 week(s) ago
The staff were enthusiastic and helpful in changing my room.
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K***h
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Staycation
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6.8
/10
Reviewed 28 week(s) ago
The room smelled musty, and reading one-star reviews on Google made me even more worried. The hotel had a huge number of cockroaches and rats, the swimming pool had dirty water, and the gym had old and broken exercise machines. The bathrobes were incredibly dirty, and I don't understand why they were still hanging them up for guests to use. After dinner, there were cockroaches everywhere, some mother cockroaches crawling all over the house. Even the coffee cups had cockroach legs in them! I didn't dare eat the breakfast buffet.
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