9.3
Exceptional
From 13 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.2

Meal

9.0

Location

9.2

Service and Facilites

9.2

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Traveler Reviews Finch Suite

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Customer reviews
S***a
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Leisure
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8.2
/10
Reviewed 1 week(s) ago
It's comfortable to sleep here, the location is strategic, the room is comfortable, the TV is smart. However, I've slept here twice, in different rooms, and my complaint is always the same: the AC is always uncomfortable, sometimes cold and sometimes not, which makes sleeping a bit uncomfortable. Otherwise, it's okay. Hopefully, the AC will be fixed next time I stay here again.
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Accommodation's Reply
24 Oct 2026
We apologize for any inconvenience caused. The issue appears to be due to a setting problem with the air conditioner remote control. The air conditioner is only two months old and in good condition. On behalf of management, we thank you for your trust and look forward to welcoming you again. Thank you.
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M***a
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9.1
/10
Reviewed 1 week(s) ago
The hotel staff is friendly, the rooms are comfortable, and the food in the restaurant is delicious.
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Accommodation's Reply
20 Oct 2026
Thank you for your review. We hope to welcome you again. Thank you.
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Fauzi
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10.0
/10
Reviewed 2 week(s) ago
Suitable for staycation and transit during travel.
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Accommodation's Reply
20 Oct 2026
Thank you for your review. We hope to welcome you again. Thank you.
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Fauzi
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10.0
/10
Reviewed 3 week(s) ago
Recommend for staycation and business trip
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Accommodation's Reply
06 Oct 2026
On behalf of the management team, we sincerely thank you for your trust and feedback. We look forward to welcoming you back again.
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riezky i. s.
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Business
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9.7
/10
Reviewed 4 week(s) ago
Strategic location, comfortable, and clean rooms. The only downside is the breakfast, which lacks variety. I stayed 3 nights and had the same breakfast menu 3 days in a row. 😆
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Accommodation's Reply
06 Oct 2026
On behalf of the management team, we sincerely thank you for your trust and feedback. We look forward to welcoming you back again.
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Feri S.
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10.0
/10
Reviewed 5 week(s) ago
The room was clean and fragrant, and the AC was cool. The food isn't buffet-style, but it's delicious, and you can request it delivered to your room. Pine Cafe offers a wide menu, with a jumbo portion of mie nyemek (25,000 Rupiah) for two. The coffee is also reasonably priced, with the Dirty Latte a 9.5/10.
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1 people find it helpful
Accommodation's Reply
06 Oct 2026
On behalf of the management, we would like to thank you for your trust and feedback. We sincerely hope to welcome you again.
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Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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