Apartment in Sudirman

Very nice place with good place and view.

The room was spacious, clean and comfortable. The breakfast was superb, with so many dishes to choose from.

Had my 2nd staycation at Fraser last weekend. It was astonishing, I took the two-bedroom apartment, and I'm lucky to be greeted again by Ms. Lupita. Last week was our few family celebrations - My Sister and bro wedding celebration, my sister in law birthday, and me and my wife's wedding celebration. Ms. Lupita served us so well, from the Check-in process, Silver bird arrangement, and also the late check-out at 12:30 PM. Fraser, you are lucky to have Ms. Lupita!

I booked a three-bedrooms apartment and I choosed the room rate with breakfast included. During the stay the hotel only gave complimentary breakfast for one person only. I have explained to the hotel that I booked a three-bedrooms apartment because I bring along 6 people including me to occupy the whole apartment as the guests. It is logical and make senses when 6 people occupy all three-bedrooms accommodation. Logically, the room rate of three-bedrooms apartments including breakfast means the complementary breakfast and the benefits must be for maximum 6 guests. However, after I talk to the hotel and I have also complained to online agent, there was no solution, except they charged me more to pay the breakfasts of other 5 guests as additional charges. This is worse hospitality services I have ever experienced in a hotel in Indonesia. Such a shame that they did not solve this nicely.

Clean comfy room, good foods and services.

Have the best experience staying at The Orient Hotel. I booked standard toom but the receptionist upgrade my room into deluxe for free! The food was great, room was clean and cozy, the view are spectacular! They also provide free in room beverages supply on the room fridge. Really I couldn't ask for more. Best hotel with best price!