Hotel Andorra Palace

Hotels
8.2
/10
Very Good
305 reviews

What Guests Say About Their Stay

Zaida

10.0
/ 10
A hotel in a great location and a clean and spacious room. Staff were friendly and helpful.

Josefina

10.0
/ 10
Vey clean rooms, staff friendly, no breakfast tacked, mountain view magnificence.

Andrew

10.0
/ 10
Nothing to dislike! Good location near shops and just a half mile walk from the main bus station.
In the Area
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Avinguda Merixtell, 58, Andorra, Andorra la Vella, AD500

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Hotel Andorra Palace is a good choice when you are visiting Andorra la Vella. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Andorra Palace

Avinguda Merixtell, 58, Andorra, Andorra la Vella, AD500
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Lobby Hotel Andorra Palace
Exterior 2 Hotel Andorra Palace

Discover More About Hotel Andorra Palace

General


Near Pyrenees Andorra Shopping Centre

Location


With a stay at Hotel Andorra Palace in Andorra la Vella (Avenida Meritxell), you'll be a 2-minute walk from Pyrenees Andorra Shopping Centre and 15 minutes by foot from Caldea Spa. This family-friendly hotel is 0.4 mi (0.6 km) from Saint Andrew Church and 0.4 mi (0.6 km) from Església de Santa Coloma.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Pyrenees Andorra Shopping Centre - 0.2 km / 0.1 mi
La Noblesse du Temps - 0.3 km / 0.2 mi
Sant Esteve Church - 0.4 km / 0.3 mi
Saint Andrew Church - 0.4 km / 0.3 mi
Church of Saint Stephen - 0.5 km / 0.3 mi
Església de Sant Esteve - 0.5 km / 0.3 mi
Placa del Poble - 0.5 km / 0.3 mi
Parc Central - 0.5 km / 0.3 mi
Casa de la Vall - 0.6 km / 0.4 mi
Andorra Massage - 0.6 km / 0.4 mi
La Nou Lake Trail - 0.6 km / 0.4 mi
Església de Santa Coloma - 0.6 km / 0.4 mi
Illa Carlemany Shopping Center - 0.7 km / 0.4 mi
Fountain Circuit 1 Trail - 0.8 km / 0.5 mi
Fountain Circuit 2 Trail - 1.1 km / 0.7 mi

The nearest airports are:
La Seu d'Urgell (LEU) - 27.3 km / 16.9 mi
Blagnac Airport (TLS) - 194 km / 120.5 mi
Barcelona El Prat Airport (BCN) - 201.2 km / 125 mi

Renovations


The following facilities or services will be unavailable from April 13 2026 to April 17 2026 (dates subject to change):

  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool

Facilities


Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities


Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Dining


Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.

Rooms


Stay in one of 59 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Andorra Palace

Bar, Cafe and Lounge Hotel Andorra Palace
Bar, Cafe and Lounge
Swimming Pool Hotel Andorra Palace
Swimming Pool
Entertainment Facility Hotel Andorra Palace
Entertainment Facility
Fitness Center Hotel Andorra Palace
Fitness Center
Functional Hall Hotel Andorra Palace
Functional Hall

Things to Do

  • TV lounge
  • Health club
  • Spa
  • Turkish bath
  • Outdoor pool
  • Sauna
  • Pool sun loungers

Hotel Services

  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Rooftop terrace
  • Parking
  • Terrace

Public Facilities

  • Parking
  • Smoke-free area
  • Elevator

Sports and Recreations

  • Game room
  • Ski storage
  • Fitness center

Family-friendly Facilities

  • Children pool
  • Kids club

Business Facilities

  • Meeting rooms
  • Computer station

Transportation

  • Area shuttle

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Andorra Palace

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

Pets

Pets Not Allowed

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available
  • Fee for continental breakfast: approximately EUR 15 to 16 for adults, and EUR 11 to 12 for children
  • Covered self parking fee: EUR 26 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Andorra Palace
59
Number of floors in Hotel Andorra Palace
4
Another facilities in Hotel Andorra Palace
TV lounge, Health club, Spa, Turkish bath, Outdoor pool

Frequently asked question in Hotel Andorra Palace

What are available facilities at Hotel Andorra Palace?
There are top facilites at Hotel Andorra Palace such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Andorra Palace?
The standard check-in time at Hotel Andorra Palace is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Andorra Palace provide breakfast?
Yes, Hotel Andorra Palace provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Andorra Palace?
Hotel Andorra Palace is a 3.0-star hotel.
How many floors does Hotel Andorra Palace have?
Hotel Andorra Palace has 4 floors.
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More Reviews from Other Guests in Hotel Andorra Palace

8.2
Very Good
From 305 reviews
Cleanliness

8.4

Room Comfort

7.6

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Hotel Andorra Palace

Number of reviews per page
20
40
Top reviews
Zaida
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A hotel in a great location and a clean and spacious room. Staff were friendly and helpful.
Josefina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Vey clean rooms, staff friendly, no breakfast tacked, mountain view magnificence.
catherine
icon-Leisure
Leisure
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It is dated and you can here everything in the adjoining rooms, but it is right in the heart of the city.
Sandra
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Terrible Experience — Do Not Stay Here The room had issues from the start. The toilet didn’t work, and after someone fixed the flush, we found the bathroom door wouldn’t close. The air conditioning was disconnected. When I called reception, a rude staff member told me to “just open the window.” When I pointed out AC was listed as an amenity, she hung up, saying she wasn’t a technician. There were two half-used toilet paper rolls — not even one new one. We had to sleep with the window open, facing one of the noisiest streets imaginable. Traffic and shouting went on late into the night. It was warm, there was no airflow, and sleep was nearly impossible. Later, we found the room door didn’t lock properly and had been left open. Every time after that, we had to struggle to close it. The mattress was terrible — you could feel the springs. The only decent part was the small pool and hot tub, but they’re in another hotel. You have to walk, take two elevators, follow confusing signs, and pay €2 to lock your belongings. You also can’t bring the towel back to your room. Every time I raised an issue, I got no help, no apology, not even basic courtesy. A truly disappointing stay. Avoid this place.
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Angeline
icon-with Partner
with Partner
4.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Welcoming staff. Perfect location. But there is zero amenities in the basic rm,. No facial tissues, no place to hang yr clothes, no aircon despite listed, it was super duper nosiy at night esp if yr room faces the road! Windows are the only way to ventilate the room. The carparking fees were very expensive
Verified traveler
icon-
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Very friendly staff and good wellness/fitness facilities. Spacious room and bathroom. However, the rooms are outdated and the bed is very uncomfortable. The air conditioning was also very old and loud. Would not stay here again only because of the bed.
Daniel
icon-Leisure
Leisure
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Only negative I can say is being a solo traveler I would have preferred one large bed over two small ones. Also the bed was not comfortable at all! I didn’t sleep well as the mattress was too thin and I had to change positions all night as the mattress would hurt my back.
Russell
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

.
Eduardo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great location and facilities
debbie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great location
Andrew
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Nothing to dislike! Good location near shops and just a half mile walk from the main bus station.
ITZHAK ZAHI
icon-Business
Business
4.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

The room looked very old, with uncomfortable pillows and mattress. There were no power outlets near the bed, which made things very inconvenient. Street noise was loud, and it was hard to sleep. No real facilities – even the gym opens only at 10am. Overall, the hotel feels outdated and poorly maintained. Only the location is worth mentioning.
Read More
Mayer
icon-with Partner
with Partner
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Very good stay, Joanna is lovely!
Amanda
icon-with Partner
with Partner
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

We enjoyed our stay at Andorra Palace Hotel. Our room was cleaned every day - there were always fresh towels and soaps - excellent cleaning. Andorra Palace Hotel is well situated: close to all shops and restaurants, close to Parc Central and bus stops. The buffet breakfast is very good and there is plenty of choice of foods for everyone. We enjoyed using the Wellness facilities and had a swim/jacuzzi and steam room sessions daily. We also enjoyed having the Buffet evening meal (£19.90 per person) each evening. It is expensive to eat out at restaurants in Andorra so the buffet meal was a bargain! Would recommend this hotel
Read More
Eyal
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Great location, super nice staff. A bit older accommodations.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

The room is boiling hot at all times, the central heating cannot be turned off. The staff were kind to explain the situation and helpful with our queries.
Andy
icon-with Partner
with Partner
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Great find with access to the Spa and Buffet of other hotels, great access to the city centre.
Brittany
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

The hotel is decent and worth the money paid. It was located in a good spot downtown, a close walk to shopping and food. The Mercure hotel behind it is connected and offers the amenities like pool and gym (and access to parking). The room itself was quite spacious but the beds and pillows were a bit old, and the AC wasn’t consistent, which made nights unforseeable. The staff was pleasant but they let us know they couldn’t clean the room after 2 pm; we waited an hour for a toilet paper refill. Rooms were quiet. Overall, a nice place downtown on a budget.
Read More
Anthony
icon-
8.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Marc at the front desk was one of the nicest attendants I’ve come across in my travels. The hotel is a bit older, but that is part of being in Andorra. It could use some small updates though. The room was clean, though the duvet was in the closet which was a little confusing at first. Overall a fine experience.
Trevor
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

Great little hotel in the middle of Vella. Perfect base for a few days skiing with a hire car. Connected internally to the 4 star Mecure, you have the use of a lovely swimming pool, decent gym and sauna and a really good buffet breakfast. Such good value for money even if the decor is a little dated. Room was comfy and spotlessly clean. Would return 100% if visiting for a few days skiing and needing a good value, comfortable and located base.
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Number of reviews per page
20
40

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Others 4 Hotel Andorra Palace

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 305 reviews
Cleanliness

8.4

Room Comfort

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Andorra Palace

Number of reviews per page
20
40
Top reviews
Zaida
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A hotel in a great location and a clean and spacious room. Staff were friendly and helpful.
Josefina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Vey clean rooms, staff friendly, no breakfast tacked, mountain view magnificence.
catherine
icon-Leisure
Leisure
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It is dated and you can here everything in the adjoining rooms, but it is right in the heart of the city.
Sandra
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Terrible Experience — Do Not Stay Here The room had issues from the start. The toilet didn’t work, and after someone fixed the flush, we found the bathroom door wouldn’t close. The air conditioning was disconnected. When I called reception, a rude staff member told me to “just open the window.” When I pointed out AC was listed as an amenity, she hung up, saying she wasn’t a technician. There were two half-used toilet paper rolls — not even one new one. We had to sleep with the window open, facing one of the noisiest streets imaginable. Traffic and shouting went on late into the night. It was warm, there was no airflow, and sleep was nearly impossible. Later, we found the room door didn’t lock properly and had been left open. Every time after that, we had to struggle to close it. The mattress was terrible — you could feel the springs. The only decent part was the small pool and hot tub, but they’re in another hotel. You have to walk, take two elevators, follow confusing signs, and pay €2 to lock your belongings. You also can’t bring the towel back to your room. Every time I raised an issue, I got no help, no apology, not even basic courtesy. A truly disappointing stay. Avoid this place.
Read More
Angeline
icon-with Partner
with Partner
4.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Welcoming staff. Perfect location. But there is zero amenities in the basic rm,. No facial tissues, no place to hang yr clothes, no aircon despite listed, it was super duper nosiy at night esp if yr room faces the road! Windows are the only way to ventilate the room. The carparking fees were very expensive
Verified traveler
icon-
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Very friendly staff and good wellness/fitness facilities. Spacious room and bathroom. However, the rooms are outdated and the bed is very uncomfortable. The air conditioning was also very old and loud. Would not stay here again only because of the bed.
Daniel
icon-Leisure
Leisure
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Only negative I can say is being a solo traveler I would have preferred one large bed over two small ones. Also the bed was not comfortable at all! I didn’t sleep well as the mattress was too thin and I had to change positions all night as the mattress would hurt my back.
Russell
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

.
Eduardo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great location and facilities
debbie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great location
Andrew
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Nothing to dislike! Good location near shops and just a half mile walk from the main bus station.
ITZHAK ZAHI
icon-Business
Business
4.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

The room looked very old, with uncomfortable pillows and mattress. There were no power outlets near the bed, which made things very inconvenient. Street noise was loud, and it was hard to sleep. No real facilities – even the gym opens only at 10am. Overall, the hotel feels outdated and poorly maintained. Only the location is worth mentioning.
Read More
Mayer
icon-with Partner
with Partner
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Very good stay, Joanna is lovely!
Amanda
icon-with Partner
with Partner
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

We enjoyed our stay at Andorra Palace Hotel. Our room was cleaned every day - there were always fresh towels and soaps - excellent cleaning. Andorra Palace Hotel is well situated: close to all shops and restaurants, close to Parc Central and bus stops. The buffet breakfast is very good and there is plenty of choice of foods for everyone. We enjoyed using the Wellness facilities and had a swim/jacuzzi and steam room sessions daily. We also enjoyed having the Buffet evening meal (£19.90 per person) each evening. It is expensive to eat out at restaurants in Andorra so the buffet meal was a bargain! Would recommend this hotel
Read More
Eyal
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Great location, super nice staff. A bit older accommodations.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

The room is boiling hot at all times, the central heating cannot be turned off. The staff were kind to explain the situation and helpful with our queries.
Andy
icon-with Partner
with Partner
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Great find with access to the Spa and Buffet of other hotels, great access to the city centre.
Brittany
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

The hotel is decent and worth the money paid. It was located in a good spot downtown, a close walk to shopping and food. The Mercure hotel behind it is connected and offers the amenities like pool and gym (and access to parking). The room itself was quite spacious but the beds and pillows were a bit old, and the AC wasn’t consistent, which made nights unforseeable. The staff was pleasant but they let us know they couldn’t clean the room after 2 pm; we waited an hour for a toilet paper refill. Rooms were quiet. Overall, a nice place downtown on a budget.
Read More
Anthony
icon-
8.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Marc at the front desk was one of the nicest attendants I’ve come across in my travels. The hotel is a bit older, but that is part of being in Andorra. It could use some small updates though. The room was clean, though the duvet was in the closet which was a little confusing at first. Overall a fine experience.
Trevor
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

Great little hotel in the middle of Vella. Perfect base for a few days skiing with a hire car. Connected internally to the 4 star Mecure, you have the use of a lovely swimming pool, decent gym and sauna and a really good buffet breakfast. Such good value for money even if the decor is a little dated. Room was comfy and spotlessly clean. Would return 100% if visiting for a few days skiing and needing a good value, comfortable and located base.
Read More
Number of reviews per page
20
40