Hotel Terranova

Hotels
8.2
/10
Very Good
118 reviews

What Guests Say About Their Stay

Jesus

10.0
/ 10
A mi llegada me informan que el ascensor está fuera de servicio y que si es alguna molestia, le informo que por problemas de rodilla de mi mujer si que es un problema pero que nos contestaremos con lo que hay, en lo que la persona que nos atendió muy amablemente y profesionalidad, nos ubicó en otro hotel muy cerca de este y en las mismas condiciones por lo que le estamos muy agradecidos mi mujer y yo.
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Nicolas

10.0
/ 10
Tres bien. L'arrivée est simplifiée par le check in en ligne. Hôtesse daccueil tres sympathique. Chanbre très confortable, avec une baignoire, l'ideal avec les enfants. Voila quelqies annees que nous venons et nous ne sommes jamais decus.
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Frédéric

10.0
/ 10
Bonne accueil de l hôtel La chambre est propre, belle vue sur la montagne. On a apprécié notre séjour 👌
See translation
In the Area
See Map
Carrer de les Abelletes, 5, Andorra, AD200

Main Facilities

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Parking
WiFi
Elevator
Staying at Hotel Terranova is a good choice when you are visiting Andorra.
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What's around Hotel Terranova

Carrer de les Abelletes, 5, Andorra, AD200
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Discover More About Hotel Terranova

General


Near TSF4 Solana Ski Lift

Location


When you stay at Hotel Terranova in Pas de la Casa, you'll be near ski lifts, just steps from Les Abelletes Lake Trail and Pas de la Casa Resort. This ski hotel is 16.5 mi (26.6 km) from Caldea Spa and 17 mi (27.4 km) from Pyrenees Andorra Shopping Centre.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Les Abelletes Lake Trail - 0.1 km / 0.1 mi
Pas de la Casa Resort - 0.1 km / 0.1 mi
Regional Park of the Catalan Pyrenees - 0.2 km / 0.1 mi
TSF4 Solana Ski Lift - 0.3 km / 0.2 mi
TSF2 Coll Blanc Ski Lift - 0.4 km / 0.2 mi
TSD4 Pas De La Casa Ski Lift - 0.4 km / 0.3 mi
TSD6 Font Negre Ski Lift - 0.5 km / 0.3 mi
TSF2 Coll Dels Isards Ski Lift - 0.8 km / 0.5 mi
Bony d'Envalira Via Ferrata - 0.8 km / 0.5 mi
Pic Blanc Ski Lift - 2.9 km / 1.8 mi
Grau Roig Ski Resort - 3 km / 1.8 mi
Bosc - 7 km / 4.4 mi
TSF4 Xavi Ski Lift - 7 km / 4.4 mi
TSD 4 Cubil Ski Lift - 7.2 km / 4.5 mi
Madriu-Perafita-Claror Valley - 9.1 km / 5.6 mi

The nearest airports are:
La Seu d'Urgell (LEU) - 53.4 km / 33.2 mi
Blagnac Airport (TLS) - 167.8 km / 104.3 mi
Barcelona El Prat Airport (BCN) - 194.9 km / 121.1 mi

Facilities


Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Business Facilities


Featured amenities include a safe deposit box at the front desk and an elevator.

Dining


Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Rooms


Treat yourself to a stay in one of the 52 guestrooms, featuring fireplaces and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include desks, and housekeeping is provided daily.

All facilities in Hotel Terranova

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast
  • Snack bar

Accessibilty

  • Disabled access friendly
  • Accessible parking

Things to Do

  • Garden

Connectivity

  • Free WiFi

General

  • Terrace

Hotel Services

  • Concierge

Sports and Recreations

  • Ski

Accommodation Policy & General Information in Hotel Terranova

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 11:00

Pets

Limited Number Of Pets In Room

Additional Policy

Professional property host/manager, Essential workers only - NO, Guest will receive an email before arrival 24 hours, Guests will receive an email with special check-in instructions
  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Pet fee: EUR 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Terranova
52
Another facilities in Hotel Terranova
Smoke-free area, Safety deposit box, Breakfast, Snack bar, Disabled access friendly

Frequently asked question in Hotel Terranova

What are available facilities at Hotel Terranova?
There are top facilites at Hotel Terranova such as Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Terranova?
The standard check-in time at Hotel Terranova is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
Does Hotel Terranova provide breakfast?
Yes, Hotel Terranova provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Terranova?
Hotel Terranova is a 3.0-star hotel.
How many rooms are available at Hotel Terranova?
Hotel Terranova has 52 rooms in total.
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More Reviews from Other Guests in Hotel Terranova

8.2
Very Good
From 118 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.2

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Most Relevant
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Traveler Reviews Hotel Terranova

Number of reviews per page
20
40
Top reviews
Lee
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Rooms are clean, spacious enough and the cleaners do a fab job. Not too far from ski-area lifts too. However, it’s all a little tired and our ‘triple room’ was a double with a squeezed in extra bed that didn’t align to the wall and lights. There was one wardrobe and a lack of hooks to hang up anything in the room other than in the small bathroom. Definitely need more hooks on walls. When we stayed there, end of January, was lots of teens/younger crew, which almost made it feel a bit youth hostel like. Breakfast was ok but a few times they had run out of items and drinks machines weren’t working. WiFi patchy too. A basic and ok-ish 2* hotel I’d say!
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David
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

No communication from the staff
Jake
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Location was great right in the centre and a 3/4 min walk to the main lifts. The room was as expected functional. Shower was great super powerful with a good bath. A few issues though, no fridge in the room, no tea/coffee facilities in the room, breakfast was ok, staff great but not enough of them. One day there was no cutlery, cups or glasses! The bar whilst connected to the hotel was shut very early on NYE and didn’t open NYD, as all shops were also shut getting any sort of drink for the room was impossible - maybe consider some vending machines?
Read More
kerry
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

A great location. Sophie, the lady on reception was really lovely and let us pay to stay a bit later in the room as I felt a little unwell. We really appreciated this. We had a room high up and view of the street and the mountains. Parking was available on the streets nearby at 4.90 euros for 4 hours and free 8pm until 9am. Bring coins. Our triple room was adequate for a one night visit. Thank you to Sophie for excellent customer service
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Gianluca
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Hi there, I've just received a request for feedback and I was hoping I had the opportunity to help mproving your service. There is a lot of scope for improvement but luckily they are all easy fix. I am going to start from the "must change" going progressively to the "nice to have" 1. Mould around the bath and on the wall. This is unacceptable. It takes a bottle of Bleach and a bit of sealant to fix it 2. Nothing complementary other than two bottles of water. Your daily rate would justify a kettle, some tea bags and a couple of biscuits. It makes the customer feel welcome. 3. Furniture is battered 4. The bed for two is too small and the mattress uncomfortable. 5. Only 3 cushions. 6. The doors are not hotel doors. I'm sure there are some fire safety concerns and not compliance with regulation. 7. Breakfast could be improved. There are not vegetarian options for hot breakfast 8. Windows are not sound proof and I got woken up every night by people chatting when walking on the street. It is possibly the worst hotel I have ever been, but with some little changes it can be improved substantially
Read More
David
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Very basic hotel but clean and tidy was there for a weeks snowboarding and great value for money
James
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 105 week(s) ago

Hotels.com verified review

This hotel is nicely sited within view of many local stores so it very convenient. The Argentine girl on the reception was a delight to speak to regarding the unusual hobby of me and my co-guest. Best of all is staying during April as the rooms cost next to nothing as the ski season is over. The only negative is the room I was in had an audible plumbing type noise from behind the wall which continued through the night.
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Tim
icon-with Partner
with Partner
8.0
/10
Reviewed 158 week(s) ago

Hotels.com verified review

The hotel is in the middle of Pas de la Casa, there is parking on the surrounding streets, free between 2030-0900. The room was clean and comfortable and breakfast good. The separate cafe on the ground floor is not quite so good. The picture is taken from our room.
Glenn
icon-with Partner
with Partner
8.0
/10
Reviewed 230 week(s) ago

Hotels.com verified review

Hotel seems to be going under a renovation, no ski lockers, and no real reception, room was very basic, but comfy, and clean. Very close to bus station which was ideal!
stephanie
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Un prix démesuré par rapport aux prestations ! Hôtel assez vieux,pas tout nikel,chambres petites Sur Hôtels.com,on avait réservé 3 chambres :1 pour 2 personnes,1pour 3 et 1 pour 4. On s est retrouvé avec 3 chambres de 3 personnes . On ne reviendra pas,désolée.
Siobhan
icon-with Partner
with Partner
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Cher pour la saison, et manque d’équipe mots: bouilloire, petit frigo et le pommeau de douche trop ancien
Stéphanie
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

On a pas apprécier le nom respect des gens qui dorment. Pourtant c'est inscrit dans toutes les langues mais les gens ne savent pas lire. Après chambre bien situé, grande.propre.
Maïlys
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

.
Eve
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Chambre propre et fonctionelle
Marie-Christine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Chambre propre. Personnel très professionnel, très accueillant.
pascale
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

chambre bien.Sophie à l'accueil très gentille et professionnelle
bruno
icon-with Partner
with Partner
4.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Hotel mal signalé, un peu difficile à trouver. Ascenseur en panne, et pas de date pour la réparation. Parking tout autour mais attention payant, jusqu'à 12€ la nuit
MICHEL
icon-with Partner
with Partner
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Hotel très bien situé point négatif aucune insonorisation et le parking est dans la rue donc ne pas oublié de mettre des pièce dans le parkmetre qui ne prend pas la carte bleue
Bilgin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Hôtel trés bien situé Assez vieux mais propre
Jesus
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

A mi llegada me informan que el ascensor está fuera de servicio y que si es alguna molestia, le informo que por problemas de rodilla de mi mujer si que es un problema pero que nos contestaremos con lo que hay, en lo que la persona que nos atendió muy amablemente y profesionalidad, nos ubicó en otro hotel muy cerca de este y en las mismas condiciones por lo que le estamos muy agradecidos mi mujer y yo.
Read More
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 118 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Terranova

Number of reviews per page
20
40
Top reviews
Lee
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Rooms are clean, spacious enough and the cleaners do a fab job. Not too far from ski-area lifts too. However, it’s all a little tired and our ‘triple room’ was a double with a squeezed in extra bed that didn’t align to the wall and lights. There was one wardrobe and a lack of hooks to hang up anything in the room other than in the small bathroom. Definitely need more hooks on walls. When we stayed there, end of January, was lots of teens/younger crew, which almost made it feel a bit youth hostel like. Breakfast was ok but a few times they had run out of items and drinks machines weren’t working. WiFi patchy too. A basic and ok-ish 2* hotel I’d say!
Read More
David
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

No communication from the staff
Jake
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Location was great right in the centre and a 3/4 min walk to the main lifts. The room was as expected functional. Shower was great super powerful with a good bath. A few issues though, no fridge in the room, no tea/coffee facilities in the room, breakfast was ok, staff great but not enough of them. One day there was no cutlery, cups or glasses! The bar whilst connected to the hotel was shut very early on NYE and didn’t open NYD, as all shops were also shut getting any sort of drink for the room was impossible - maybe consider some vending machines?
Read More
kerry
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

A great location. Sophie, the lady on reception was really lovely and let us pay to stay a bit later in the room as I felt a little unwell. We really appreciated this. We had a room high up and view of the street and the mountains. Parking was available on the streets nearby at 4.90 euros for 4 hours and free 8pm until 9am. Bring coins. Our triple room was adequate for a one night visit. Thank you to Sophie for excellent customer service
Read More
Gianluca
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Hi there, I've just received a request for feedback and I was hoping I had the opportunity to help mproving your service. There is a lot of scope for improvement but luckily they are all easy fix. I am going to start from the "must change" going progressively to the "nice to have" 1. Mould around the bath and on the wall. This is unacceptable. It takes a bottle of Bleach and a bit of sealant to fix it 2. Nothing complementary other than two bottles of water. Your daily rate would justify a kettle, some tea bags and a couple of biscuits. It makes the customer feel welcome. 3. Furniture is battered 4. The bed for two is too small and the mattress uncomfortable. 5. Only 3 cushions. 6. The doors are not hotel doors. I'm sure there are some fire safety concerns and not compliance with regulation. 7. Breakfast could be improved. There are not vegetarian options for hot breakfast 8. Windows are not sound proof and I got woken up every night by people chatting when walking on the street. It is possibly the worst hotel I have ever been, but with some little changes it can be improved substantially
Read More
David
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Very basic hotel but clean and tidy was there for a weeks snowboarding and great value for money
James
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 105 week(s) ago

Hotels.com verified review

This hotel is nicely sited within view of many local stores so it very convenient. The Argentine girl on the reception was a delight to speak to regarding the unusual hobby of me and my co-guest. Best of all is staying during April as the rooms cost next to nothing as the ski season is over. The only negative is the room I was in had an audible plumbing type noise from behind the wall which continued through the night.
Read More
Tim
icon-with Partner
with Partner
8.0
/10
Reviewed 158 week(s) ago

Hotels.com verified review

The hotel is in the middle of Pas de la Casa, there is parking on the surrounding streets, free between 2030-0900. The room was clean and comfortable and breakfast good. The separate cafe on the ground floor is not quite so good. The picture is taken from our room.
Glenn
icon-with Partner
with Partner
8.0
/10
Reviewed 230 week(s) ago

Hotels.com verified review

Hotel seems to be going under a renovation, no ski lockers, and no real reception, room was very basic, but comfy, and clean. Very close to bus station which was ideal!
stephanie
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Un prix démesuré par rapport aux prestations ! Hôtel assez vieux,pas tout nikel,chambres petites Sur Hôtels.com,on avait réservé 3 chambres :1 pour 2 personnes,1pour 3 et 1 pour 4. On s est retrouvé avec 3 chambres de 3 personnes . On ne reviendra pas,désolée.
Siobhan
icon-with Partner
with Partner
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Cher pour la saison, et manque d’équipe mots: bouilloire, petit frigo et le pommeau de douche trop ancien
Stéphanie
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

On a pas apprécier le nom respect des gens qui dorment. Pourtant c'est inscrit dans toutes les langues mais les gens ne savent pas lire. Après chambre bien situé, grande.propre.
Maïlys
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

.
Eve
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Chambre propre et fonctionelle
Marie-Christine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Chambre propre. Personnel très professionnel, très accueillant.
pascale
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

chambre bien.Sophie à l'accueil très gentille et professionnelle
bruno
icon-with Partner
with Partner
4.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Hotel mal signalé, un peu difficile à trouver. Ascenseur en panne, et pas de date pour la réparation. Parking tout autour mais attention payant, jusqu'à 12€ la nuit
MICHEL
icon-with Partner
with Partner
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Hotel très bien situé point négatif aucune insonorisation et le parking est dans la rue donc ne pas oublié de mettre des pièce dans le parkmetre qui ne prend pas la carte bleue
Bilgin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Hôtel trés bien situé Assez vieux mais propre
Jesus
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

A mi llegada me informan que el ascensor está fuera de servicio y que si es alguna molestia, le informo que por problemas de rodilla de mi mujer si que es un problema pero que nos contestaremos con lo que hay, en lo que la persona que nos atendió muy amablemente y profesionalidad, nos ubicó en otro hotel muy cerca de este y en las mismas condiciones por lo que le estamos muy agradecidos mi mujer y yo.
Read More
Number of reviews per page
20
40