Cairns Queens Court

Room was nice. Aircon a little bit noisy but not unbearable. Overall a comfortable experience.

The room i was in was nothing like i expected from photos, no desk or table makes it terrible for workers travelling, nowhere to put suitcases other than the floor. Have to go to Laundry to iron own cloths. Its ok if you just need a clean bed for a night. If you dont expect these things, then OK, but i do.

There was no menu for the breakfast. It was a set menu.

Check in and Check out was good by younger female staff however they should have given a copy of the signed paperwork so guests know the rules etc. However there was an elderly staff women/gatekeeper that made several accusations about not abiding by the rules which was untrue and exaggerated and coming from her it didn't sound like a family friendly place-I suggested she call the police to view video footage but she strongly declined after she wanted to do that in the first place. I will strongly encourage nobody to not to stay there & I certainly will not in the future. I felt discriminated against due to my ethnicity!!!!

Brick walls so very quiet and great nights sleep! A couple of rude guests who slammed the doors a couple of times, but not hotels fault. Otherwise no other noises. Very clean. Appropriately priced.

Nothing to fault

Yes was very good an nearby to everything I needed.

Great for people with a fur baby.

Thank you

I was locked out of the hotel when I arrived at 11 PM! I called them hours before my arrival and was told I would receive check in instructions either by message or I could call on arrival. All I needed to check in was a code for the key safe. They didn’t message and didn’t answer the phone so I was stranded outside with no way of getting access to the hotel. If it weren’t for Expedia support relocating me to another hotel, I would have been SLEEPING ON THE STREET! The next morning they sent me the following: “ Morning apologies with the distruption in our phone service last night. We have credited your night stay. We apoliogise for any inconvienence this may have caused”… grammar, spelling mistakes and all.

Not the room advertised on wotif. I cancelled because of the quality of the room so expect a refund.

The staff was super kind and helpful - they even let us check in early! We loved that they offered coffee packets, a microwave downstairs, laundry ($4 per load), and that it was in an ideal location (25 minute walk from the Lagoon). The showers were a bit mid, though, as water constantly leaked out from the borders. Otherwise, we loved our accommodation and would definitely stay here again!

We were very happy with the value for money here.

Aircon just adaequate Would not recommend this motel to friends

I will start by saying the manager is a lovely lady and I appreciated the early check-in, but unfortunately my 2 night stay wasn't a pleasant one. The first night the night manager was rude and I had to chase her down for a blanket. The second room looked clean enough until I had a day rest and woke up to rodents (ants) biting me in the bed. I will add some photos to show. I would like a refund I am not happy at all with this stay

Nice and efficient Staff, Well situated.

The room was nice, comfortable. The share bath room was not as I expected, maybe they can clean it more often.

Friendly staff and comfortable rooms

Looks nothing like the photos on websites but had a comfortable stay

Budget room no tea/coffee making facilities, air conditioner functional, clean well presented no onsuite no lifts, basic shared shower +toilet walking distance to shops/harbour