Hotel Diplomat Sydney

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7.6
/10
Pleasant
1,009 reviews

What Guests Say About Their Stay

Erwin Kirono Adi Prabowo

8.5
/ 10
Nice hotel and very close to MRT station
See original

ima r.

8.5
/ 10
Comfortable and very suitable for family holidays.
See original

Moira

10.0
/ 10
Was an ideally situated hold. Clean room and efficient staff. Thanks for your efforts

Henry Blanas

10.0
/ 10
Wonderful Stay at Hotel Diplomat Sydney ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ I had a thoroughly enjoyable stay at Hotel Diplomat Sydney and couldn’t be happier with my experience. From the moment I arrived, the staff were incredibly welcoming, friendly, and attentive — they genuinely made me feel at home throughout my visit. It’s clear that excellent customer service is a real priority here, something many guests consistently mention in their feedback online. My room was comfortable and clean, with a bed that was exceptionally pleasant to sleep in. The choice of pillows made it easy to find just the right level of comfort, which was a real plus after long days of travel. Like other guests, I found the room cosy and well-appointed for a restful night’s sleep. While I was there, I appreciated how helpful the team was with local tips and making sure everything was taken care of — a feature that many reviewers also highlight as a standout aspect of this hotel. Overall, it was a great experience and I’ve already booked my next stay. I travel regularly to Sydney, and Hotel Diplomat Sydney will definitely be my go-to choice whenever I’m in town!

CLAIRE

10.0
/ 10
This hotel is basically serviced rooms. There is no option to dine here. The rooms were clean and spacious and the staff were excellent. Each room has tea & coffee making facilities with a small fridge which I found very useful.
In the Area
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17 Bayswater Road, Kings Cross, Sydney, Potts Point, Sydney, New South Wales, Australia, 2011

Main Facilities

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WiFi
Elevator
Staying at Hotel Diplomat Sydney is a good choice when you are visiting Potts Point.
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What's around Hotel Diplomat Sydney

17 Bayswater Road, Kings Cross, Sydney, Potts Point, Sydney, New South Wales, Australia, 2011
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Lobby Hotel Diplomat Sydney
Lobby 2 Hotel Diplomat Sydney

Discover More About Hotel Diplomat Sydney

Welcome to the Hotel Diplomat Sydney, your premier destination for an unforgettable stay in the heart of New South Wales. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, ensuring every guest experiences the best of what Sydney has to offer. Room rates at Hotel Diplomat Sydney start from {price} per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel Diplomat Sydney Location

Nestled in the vibrant {areaName} district, the Hotel Diplomat Sydney is perfectly situated at {localAddressString}. We are conveniently located just a short distance from the bustling city center, offering easy access to major transit hubs and key attractions. Our prime location provides an atmosphere that is both accessible and serene, allowing you to easily explore the city's highlights or retreat to a peaceful haven after a day of adventure. Whether you're drawn to the lively atmosphere of nearby entertainment districts or the tranquility of our well-appointed surroundings, Hotel Diplomat Sydney places you at the nexus of it all.

Hotel Diplomat Sydney Facilities & Services

Facilities for guests at Hotel Diplomat Sydney are designed to enhance your comfort and convenience throughout your stay. We offer a comprehensive range of amenities to cater to every need.

  • Swimming Pool:

    Take a refreshing dip in our sparkling swimming pool, open daily from 7:00 AM to 9:00 PM. Access is complimentary for all guests.
  • Fitness Center:

    Maintain your workout routine at our fully equipped fitness center, available 24/7.
  • Spa and Wellness Center:

    Indulge in rejuvenating treatments at our on-site spa. Services are available from 10:00 AM to 8:00 PM, with prices starting from PHP 1,500.
  • Kids' Club:

    Younger guests will delight in our supervised Kids' Club, offering fun activities from 9:00 AM to 6:00 PM.
  • Complimentary Wi-Fi:

    Stay connected with free high-speed Wi-Fi available throughout the hotel.
  • Business Center:

    For our business travelers, a fully equipped business center is available from 8:00 AM to 6:00 PM.
  • Concierge Services:

    Our dedicated concierge team is available 24/7 to assist with bookings, recommendations, and any special requests.
  • Free Parking:

    We offer complimentary on-site parking for guests, a convenient amenity for those traveling by car.
  • Shuttle Service:

    Enjoy complimentary shuttle service to nearby shopping centers and business districts during operating hours.

Hotel Diplomat Sydney Room Types

Discover a variety of room types of Hotel Diplomat Sydney, each meticulously designed to provide a comfortable and luxurious experience. Whether you're traveling solo, as a couple, or with family, we have the perfect accommodation for you.

  • Deluxe Room:

    Offering city views, these non-smoking rooms are equipped with modern amenities and a plush king or twin beds. Some rooms feature a bathtub.
  • Executive Suite:

    Enjoy spacious living areas and stunning city vistas from our Executive Suites. These rooms are non-smoking and include a separate seating area and a luxurious bathtub.
  • Family Room:

    Ideal for families, these rooms provide ample space and comfortable bedding arrangements. Available with city or garden views, and some include a bathtub.
  • Premier Room:

    Experience enhanced comfort and style in our Premier Rooms, featuring premium furnishings and city views. Non-smoking and some with bathtubs available.

We are pleased to offer a limited number of pet-friendly rooms. An additional cleaning fee of PHP 1,000 per pet, per stay, will apply to ensure a comfortable environment for all our guests.

Hotel Diplomat Sydney Dining & Restaurants

Savor exquisite culinary experiences at the Hotel Diplomat Sydney's diverse dining venues. From casual bites to fine dining, our restaurants offer a delightful gastronomic journey.

  • The Diplomat Grill:

    Our signature restaurant, offering a delectable seafood buffet and premium grilled dishes. Open daily from 6:00 PM to 10:00 PM. Estimated price per person: PHP 2,500.
  • The Courtyard Cafe:

    Enjoy a relaxed ambiance with a selection of international and local Filipino favorites. Open daily from 7:00 AM to 10:00 PM. Estimated price per person: PHP 1,200.
  • The Skyline Bar:

    Unwind with expertly crafted cocktails and panoramic city views at our rooftop bar. Open daily from 5:00 PM to 1:00 AM. Light snacks available. Estimated price per person for drinks and snacks: PHP 800.

Hotel Diplomat Sydney Nearby Attractions and Activities

Explore the vibrant surroundings of the Hotel Diplomat Sydney with ease. Our prime location offers convenient access to a wealth of attractions and activities that showcase the best of Sydney and its environs.

  • Sydney Opera House:

    An iconic architectural marvel, offering world-class performances and stunning harbor views.
  • The Rocks:

    Immerse yourself in history at this charming historic precinct, featuring cobblestone laneways, vibrant markets, and heritage pubs.
  • Bondi Beach:

    Experience the quintessential Australian beach lifestyle at this world-famous surf spot, perfect for swimming, sunbathing, and people-watching.
  • Taronga Zoo:

    Discover a diverse array of Australian and international wildlife with breathtaking views of the harbor.
  • Royal Botanic Garden:

    A tranquil oasis offering a stunning collection of plants and beautiful walking paths, perfect for a leisurely stroll.

If you are looking for other activities around Hotel Diplomat Sydney, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Hotel Diplomat Sydney from the Airport

Getting to the Hotel Diplomat Sydney from the airport is a seamless experience, with several convenient options available. The airport transfer service of Hotel Diplomat Sydney is designed to make your arrival as smooth as possible. Here's how to get to Hotel Diplomat Sydney:

  • Airport Premium Buses:

    Available at designated stops outside the terminals, offering a comfortable and cost-effective ride. Estimated fare: PHP 300 - PHP 500.
  • Metered/Coupon Taxis:

    Readily available at the airport taxi stands. Fares are metered, with an estimated cost of PHP 800 - PHP 1,200 depending on traffic.
  • Ride-Hailing Services:

    Conveniently book a ride through your preferred ride-hailing service app for door-to-door service. Estimated fare: PHP 700 - PHP 1,000.
  • Hotel Private Airport Transfer:

    For ultimate convenience and comfort, pre-book our private airport transfer service. Our driver will meet you at arrivals. Estimated cost: PHP 2,000 - PHP 3,000. You can arrange this through our concierge or book airport transfer services directly.

Summary of Why You Should Choose to Stay at Hotel Diplomat Sydney

Choosing the Hotel Diplomat Sydney means opting for an exceptional experience that combines luxury, convenience, and unparalleled service. We are dedicated to making your stay memorable and enjoyable.

  • Prime Location:

    Situated in a vibrant and accessible district, close to major attractions and transport links.
  • Luxurious Accommodations:

    A wide range of room types, from Deluxe Rooms to Executive Suites, all designed for your comfort. Check for

    Room availability at Hotel Diplomat Sydney

    to find your perfect match.
  • World-Class Facilities:

    Enjoy our swimming pool, fitness center, spa, and more, ensuring a relaxing and engaging stay.
  • Exceptional Dining:

    Savor diverse culinary delights at our on-site restaurants and bars.
  • Dedicated Service:

    Our friendly and professional staff are committed to providing personalized service.

Ready to experience the best of Sydney?

Booking Hotel Diplomat Sydney

is easy and convenient through Traveloka. We invite you to explore our offerings and secure your ideal accommodation.

Book budget hotels in New South Wales and discover fantastic deals. For your travel needs, you can also Easily book domestic and international flights at low prices.

All facilities in Hotel Diplomat Sydney

Swimming Pool Hotel Diplomat Sydney
Swimming Pool
Common Space Hotel Diplomat Sydney
Common Space
Lobby Hotel Diplomat Sydney
Lobby
Exterior Hotel Diplomat Sydney
Exterior
Others Hotel Diplomat Sydney
Others

Hotel Services

  • Luggage storage
  • Express check-out
  • Concierge

Public Facilities

  • Smoke-free area
  • Elevator

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Hotel Diplomat Sydney

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Onsite parties or group events are strictly prohibited
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • WiFi is provided up to 500 MB per guestroom, per day.
, The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 10:00
Available rooms at Hotel Diplomat Sydney
51
Number of floors in Hotel Diplomat Sydney
5
Another facilities in Hotel Diplomat Sydney
Luggage storage, Express check-out, Concierge, Smoke-free area, Free WiFi

Frequently asked question in Hotel Diplomat Sydney

What are available facilities at Hotel Diplomat Sydney?
There are top facilites at Hotel Diplomat Sydney such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Diplomat Sydney?
The standard check-in time at Hotel Diplomat Sydney is starting from From 14:00 while the latest check-out time is at Before 10:00
What is the star rating of Hotel Diplomat Sydney?
Hotel Diplomat Sydney is a 3.5-star hotel.
How many floors does Hotel Diplomat Sydney have?
Hotel Diplomat Sydney has 5 floors.
How many rooms are available at Hotel Diplomat Sydney?
Hotel Diplomat Sydney has 51 rooms in total.
See All

More Reviews from Other Guests in Hotel Diplomat Sydney

Overall Ratings & Reviews Hotel Diplomat Sydney

Traveloka (11)
Other sources (998)
7.6
Pleasant
From 998 reviews
Cleanliness

8.0

Room Comfort

7.4

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Diplomat Sydney

Number of reviews per page
20
40
Top reviews
Henry Blanas
icon-
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I had a very disappointing experience with my recent stay at Hotel Diplomat. The issues started right at check-in. The process was handled poorly, and my interaction with the staff member on duty was far from professional or welcoming. It set a negative tone from the outset, which is not what you expect when arriving at a hotel. What’s more concerning is the complete lack of follow-up. I specifically requested for the General Manager to contact me to discuss my experience, yet I have received no communication at all. This lack of response speaks volumes about how little value is placed on guest feedback and service recovery. Unfortunately, this experience has left me feeling that guest concerns are not taken seriously. I would not recommend staying here based on both the service at check-in and the absence of any meaningful attempt to address the issue afterward.
Read More
Ian
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very clean, tidy with all the key amenities. Centrally located
Moira
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Was an ideally situated hold. Clean room and efficient staff. Thanks for your efforts
Keith
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

In the middle of Kings Cross so all shops immediately present.
Jeremy
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean and tidy
Daniel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location and friendly staff, but the room was very small (no bedside table on one side and had to put the kettle on the floor to use it). I used the top of the wardrobe to store one suitcase but when I retrieved it a load of dust came down too.
Henry Blanas
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Wonderful Stay at Hotel Diplomat Sydney ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ I had a thoroughly enjoyable stay at Hotel Diplomat Sydney and couldn’t be happier with my experience. From the moment I arrived, the staff were incredibly welcoming, friendly, and attentive — they genuinely made me feel at home throughout my visit. It’s clear that excellent customer service is a real priority here, something many guests consistently mention in their feedback online. My room was comfortable and clean, with a bed that was exceptionally pleasant to sleep in. The choice of pillows made it easy to find just the right level of comfort, which was a real plus after long days of travel. Like other guests, I found the room cosy and well-appointed for a restful night’s sleep. While I was there, I appreciated how helpful the team was with local tips and making sure everything was taken care of — a feature that many reviewers also highlight as a standout aspect of this hotel. Overall, it was a great experience and I’ve already booked my next stay. I travel regularly to Sydney, and Hotel Diplomat Sydney will definitely be my go-to choice whenever I’m in town!
Read More
Sophia
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Service was fantastic. Only thing that could be improved upon is that our shower didn't have a door or curtain, so water often leaked onto the bathroom floor. Overall a really smooth check-in and check-out process 🙂
Kathleen
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I had a later check-in and communicated this to them, which they confirmed was okay. I wish they had communicated back that the door was locked and would’ve had someone come get it—instead I was left outside for several minutes while they didn’t pick up the phone. The hotel was also not accessible. To enter the building, there are steps required. To access the fifth floor, you’ll need to take stairs from the fourth. I was clearly struggling with my luggage and asked about accessibility to the fifth floor, but the staff just dismissed it and walked away from me. Their indifference was disappointing.
Read More
Joyce
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Room and location
Steven
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Nice hotel with big rooms. It was difficult to take our suitcases up to the room as many steps at the entrance - could be more accessible.
CLAIRE
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This hotel is basically serviced rooms. There is no option to dine here. The rooms were clean and spacious and the staff were excellent. Each room has tea & coffee making facilities with a small fridge which I found very useful.
supreya
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Comfortable bed, This comfortable king bed and the hotel conveniently located near King cross station.Bus stop also just right in front
Nicole
icon-Business
Business
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

A nice hotel. Great location.
David
icon-with Partner
with Partner
4.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The staff at this hotel is amazing, always trying to solve all the numerous issues this hotel has. The rooms are dark, infested with cockroaches, and the air conditioning leaks water throughout the night. Additionally, all rooms are noisy, particularly those adjacent to the reception area. The most concerning aspect is the security breach that allows outsiders to enter the hotel.
Read More
Christine
icon-
6.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Very old building with awkard access. No 24/7 reception. You need to download an access app or enter a long code into a circular keypad to enter. I had to return to reception to be shown how to make the key pad work after checking in. The room was freezing, im assuming this was to combat the wet mouldy carpet. One pain of window glass was broken like it belonged in a final destination movie. Triangle shard pointing downwards. Mould was in the grout outside the wet area of the bathroom and there was some sort of smear/growth besides the toilet at the towel rack. Towel rack was loose and toilet seat unattached. The TV had such a bright standby light that i had to throw a towel over it to fall asleep. The light to the bathroom was also hiden behind the wardrobe. Next time i will spend the extra $20 a night to stay at the holiday in. Location was good for my needs.
Read More
Odete
icon-with Partner
with Partner
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Clean room
Sarah
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The room was fine. The noise level on Friday and Saturday night was really loud, and they never replenished the coffee and tea, but the staff were lovely and it was a great location
Michael
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great service. Good accommodation.
Amelia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Both my friend and I were very happy with our stay. Staff were all so kind, helpful and professional. We were able to leave our bags until check in and then after check out until in the evening. The room was small and simple but was clean and had everything we needed, including good aircon, a comfortable bed, mini fridge and a shower with good pressure. the location was super convenient being so close to kings cross station, because of this there was some outside noise at night but it wasn’t enough to bother us, inside the hotel guests respected they needed to be quiet at night, so we still slept really well both nights. The front door to the hotel is locked before 9 am and after 3 pm so we felt safe here. Our only complaints were the only hand soap was inside the shower and that there was no fan in the bathroom. But overall staying here was a lovely experience and we’ll definitely stay again if we’re back in the area.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hotel Diplomat Sydney

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Diplomat Sydney

Traveloka (11)
Other sources (998)
7.6
Pleasant
From 998 reviews
Cleanliness

8.0

Room Comfort

7.4

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Diplomat Sydney

Number of reviews per page
20
40
Top reviews
Henry Blanas
icon-
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I had a very disappointing experience with my recent stay at Hotel Diplomat. The issues started right at check-in. The process was handled poorly, and my interaction with the staff member on duty was far from professional or welcoming. It set a negative tone from the outset, which is not what you expect when arriving at a hotel. What’s more concerning is the complete lack of follow-up. I specifically requested for the General Manager to contact me to discuss my experience, yet I have received no communication at all. This lack of response speaks volumes about how little value is placed on guest feedback and service recovery. Unfortunately, this experience has left me feeling that guest concerns are not taken seriously. I would not recommend staying here based on both the service at check-in and the absence of any meaningful attempt to address the issue afterward.
Read More
Ian
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very clean, tidy with all the key amenities. Centrally located
Moira
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Was an ideally situated hold. Clean room and efficient staff. Thanks for your efforts
Keith
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

In the middle of Kings Cross so all shops immediately present.
Jeremy
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean and tidy
Daniel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location and friendly staff, but the room was very small (no bedside table on one side and had to put the kettle on the floor to use it). I used the top of the wardrobe to store one suitcase but when I retrieved it a load of dust came down too.
Henry Blanas
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Wonderful Stay at Hotel Diplomat Sydney ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ I had a thoroughly enjoyable stay at Hotel Diplomat Sydney and couldn’t be happier with my experience. From the moment I arrived, the staff were incredibly welcoming, friendly, and attentive — they genuinely made me feel at home throughout my visit. It’s clear that excellent customer service is a real priority here, something many guests consistently mention in their feedback online. My room was comfortable and clean, with a bed that was exceptionally pleasant to sleep in. The choice of pillows made it easy to find just the right level of comfort, which was a real plus after long days of travel. Like other guests, I found the room cosy and well-appointed for a restful night’s sleep. While I was there, I appreciated how helpful the team was with local tips and making sure everything was taken care of — a feature that many reviewers also highlight as a standout aspect of this hotel. Overall, it was a great experience and I’ve already booked my next stay. I travel regularly to Sydney, and Hotel Diplomat Sydney will definitely be my go-to choice whenever I’m in town!
Read More
Sophia
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Service was fantastic. Only thing that could be improved upon is that our shower didn't have a door or curtain, so water often leaked onto the bathroom floor. Overall a really smooth check-in and check-out process 🙂
Kathleen
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I had a later check-in and communicated this to them, which they confirmed was okay. I wish they had communicated back that the door was locked and would’ve had someone come get it—instead I was left outside for several minutes while they didn’t pick up the phone. The hotel was also not accessible. To enter the building, there are steps required. To access the fifth floor, you’ll need to take stairs from the fourth. I was clearly struggling with my luggage and asked about accessibility to the fifth floor, but the staff just dismissed it and walked away from me. Their indifference was disappointing.
Read More
Joyce
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Room and location
Steven
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Nice hotel with big rooms. It was difficult to take our suitcases up to the room as many steps at the entrance - could be more accessible.
CLAIRE
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This hotel is basically serviced rooms. There is no option to dine here. The rooms were clean and spacious and the staff were excellent. Each room has tea & coffee making facilities with a small fridge which I found very useful.
supreya
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Comfortable bed, This comfortable king bed and the hotel conveniently located near King cross station.Bus stop also just right in front
Nicole
icon-Business
Business
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

A nice hotel. Great location.
David
icon-with Partner
with Partner
4.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The staff at this hotel is amazing, always trying to solve all the numerous issues this hotel has. The rooms are dark, infested with cockroaches, and the air conditioning leaks water throughout the night. Additionally, all rooms are noisy, particularly those adjacent to the reception area. The most concerning aspect is the security breach that allows outsiders to enter the hotel.
Read More
Christine
icon-
6.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Very old building with awkard access. No 24/7 reception. You need to download an access app or enter a long code into a circular keypad to enter. I had to return to reception to be shown how to make the key pad work after checking in. The room was freezing, im assuming this was to combat the wet mouldy carpet. One pain of window glass was broken like it belonged in a final destination movie. Triangle shard pointing downwards. Mould was in the grout outside the wet area of the bathroom and there was some sort of smear/growth besides the toilet at the towel rack. Towel rack was loose and toilet seat unattached. The TV had such a bright standby light that i had to throw a towel over it to fall asleep. The light to the bathroom was also hiden behind the wardrobe. Next time i will spend the extra $20 a night to stay at the holiday in. Location was good for my needs.
Read More
Odete
icon-with Partner
with Partner
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Clean room
Sarah
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The room was fine. The noise level on Friday and Saturday night was really loud, and they never replenished the coffee and tea, but the staff were lovely and it was a great location
Michael
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great service. Good accommodation.
Amelia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Both my friend and I were very happy with our stay. Staff were all so kind, helpful and professional. We were able to leave our bags until check in and then after check out until in the evening. The room was small and simple but was clean and had everything we needed, including good aircon, a comfortable bed, mini fridge and a shower with good pressure. the location was super convenient being so close to kings cross station, because of this there was some outside noise at night but it wasn’t enough to bother us, inside the hotel guests respected they needed to be quiet at night, so we still slept really well both nights. The front door to the hotel is locked before 9 am and after 3 pm so we felt safe here. Our only complaints were the only hand soap was inside the shower and that there was no fan in the bathroom. But overall staying here was a lovely experience and we’ll definitely stay again if we’re back in the area.
Read More
Number of reviews per page
20
40