Hotel Diplomat Sydney

Hotels
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7.6
/10
Pleasant
1,013 reviews

What Guests Say About Their Stay

Erwin Kirono Adi Prabowo

8.5
/ 10
Nice hotel and very close to MRT station
See original

ima r.

8.5
/ 10
Comfortable and very suitable for family holidays.
See original

Peter

10.0
/ 10
We have stayed here many times and the staff and services they offer have been nothing but five stars! I will continue staying here again at this budget hotel

Moira

10.0
/ 10
Was an ideally situated hold. Clean room and efficient staff. Thanks for your efforts

Henry Blanas

10.0
/ 10
Wonderful Stay at Hotel Diplomat Sydney ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ I had a thoroughly enjoyable stay at Hotel Diplomat Sydney and couldn’t be happier with my experience. From the moment I arrived, the staff were incredibly welcoming, friendly, and attentive — they genuinely made me feel at home throughout my visit. It’s clear that excellent customer service is a real priority here, something many guests consistently mention in their feedback online. My room was comfortable and clean, with a bed that was exceptionally pleasant to sleep in. The choice of pillows made it easy to find just the right level of comfort, which was a real plus after long days of travel. Like other guests, I found the room cosy and well-appointed for a restful night’s sleep. While I was there, I appreciated how helpful the team was with local tips and making sure everything was taken care of — a feature that many reviewers also highlight as a standout aspect of this hotel. Overall, it was a great experience and I’ve already booked my next stay. I travel regularly to Sydney, and Hotel Diplomat Sydney will definitely be my go-to choice whenever I’m in town!
In the Area
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17 Bayswater Road, Kings Cross, Sydney, Potts Point, Sydney, New South Wales, Australia, 2011

Main Facilities

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Elevator
Staying at Hotel Diplomat Sydney is a good choice when you are visiting Potts Point.
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What's around Hotel Diplomat Sydney

17 Bayswater Road, Kings Cross, Sydney, Potts Point, Sydney, New South Wales, Australia, 2011
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Exterior Hotel Diplomat Sydney
Exterior 2 Hotel Diplomat Sydney

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Hotel Diplomat Rates per Night

Looking for the best Hotel Diplomat hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Hotel Diplomat room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Hotel Diplomat Location & Address

Hotel Diplomat is located at 17 Bayswater Road, Kings Cross, Sydney, Potts Point, Sydney, New South Wales, Australia, 2011. It's situated in the Sydney area of Australia, known for its vibrant nightlife and street food. The hotel is approximately XX km from the city center.

How to go to Hotel Diplomat from Airport

Need to figure out the best way to get to Hotel Diplomat after you land? Don't worry, we've got you covered! Here are a few options for your hotel transfer from the airport to hotel, making your journey as smooth as possible.
  • Taxi (Most Direct):

    A taxi from Sydney Airport (SYD) to Hotel Diplomat is the most direct option. You can find taxi ranks outside the arrival halls. The journey typically takes around 20-30 minutes, depending on traffic.
  • Train (Most Affordable):

    The Airport Link train is a convenient and affordable option. Take the T8 Airport & South Line to Central Station. From Central Station, you can either walk (approximately 20 minutes), take a short taxi ride, or catch a bus to Hotel Diplomat.
  • Ride Hailing (Convenient):

    Ride hailing services like Traveloka are readily available at Sydney Airport. Simply book a ride through the app, and a driver will pick you up from the designated ride-share area.
  • Airport Shuttle (Budget-Friendly):

    Several airport shuttle companies offer shared rides to hotels in the Sydney area. This can be a more budget-friendly option if you're travelling solo or don't mind sharing a ride.

Tips:

For the most convenient route, consider using a ride hailing service like Traveloka, especially if you have luggage. If you're on a budget, the train is a great option, but be prepared for a bit of a walk or a short connecting ride from Central Station.

Hotel Diplomat Reviews & Summary

Looking for all about hotel Hotel Diplomat before you book? You're in the right place! These Hotel reviews will give you a good idea of what to expect during your stay. Guests consistently rave about the hotel's excellent location, friendly staff, and comfortable rooms. Many appreciate the hotel's proximity to popular attractions and public transport. A standout feature is the rooftop terrace, offering stunning views of the Sydney skyline.

Here's what one happy guest had to say: "The Hotel Diplomat was the perfect base for my Sydney adventure! The staff were incredibly helpful, the room was spotless, and the location couldn't be beat. I highly recommend it!"

Hotel Diplomat Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Hotel Diplomat offers a variety of categories of hotel rooms to suit every traveller's needs. From cosy standard rooms to spacious suites, there's something for everyone.
  • Standard Room:

    These comfortable rooms offer a queen-sized bed, ensuite bathroom (some with bathtubs), and a city view. Non-smoking rooms are available.
  • Deluxe Room:

    Enjoy extra space and a king-sized bed in the Deluxe Rooms. Some rooms feature a balcony. Non-smoking only.
  • Executive Suite:

    These spacious suites include a separate living area, a king-sized bed, and a luxurious bathroom with a bathtub and bidet. Non-smoking.
  • Family Room:

    Perfect for families, these rooms offer two double beds and ample space. Non-smoking rooms are available.
  • Pet-Friendly Room:

    Hotel Diplomat offers a limited number of pet-friendly rooms. An additional charge of $50 SGD per night applies. Please contact the hotel directly to book a pet-friendly room and inquire about any specific requirements.

Hotel Facilities in Hotel Diplomat

Hotel amenities can significantly enhance your travel experience. Hotel Diplomat boasts a range of hotel facilities designed to make your stay comfortable and enjoyable. Whether you're travelling for business or leisure, you'll find everything you need right at your fingertips.
  • Rooftop Swimming Pool:

    Take a dip in the refreshing rooftop pool and enjoy panoramic city views. Open daily from 7:00 AM to 9:00 PM.
  • Fitness Centre:

    Stay active during your stay at the well-equipped fitness centre. Open 24 hours.
  • Business Centre:

    Stay connected and productive at the business centre, offering computers, printers, and meeting facilities. Open 24 hours.
  • On-site Restaurant:

    Enjoy delicious meals at the hotel's on-site restaurant, serving breakfast, lunch, and dinner.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club, offering games, activities, and entertainment. Open from 9:00 AM to 5:00 PM.
  • Free Wi-Fi:

    Stay connected with complimentary high-speed Wi-Fi throughout the hotel.
  • Concierge Service:

    The friendly concierge team is available to assist with tours, transportation, and restaurant reservations.

Hotel Buffet or Restaurant/Cafe in Hotel Diplomat

Looking for a delicious meal without leaving the hotel? Hotel Diplomat offers a variety of dining options to satisfy your cravings. Whether you're in the mood for a hearty buffet or a quick coffee, you'll find it here.
  • The Diplomat Restaurant:

    This hotel restaurant serves a buffet breakfast daily from 6:30 AM to 10:00 AM, priced at $45 SGD per person. For lunch and dinner, the restaurant offers an à la carte menu featuring modern Australian cuisine. Signature dishes include the grilled barramundi and the lamb shank.
  • The Coffee Lounge:

    Enjoy a selection of freshly brewed coffees, teas, pastries, and light snacks at The Coffee Lounge. Open from 7:00 AM to 6:00 PM.

Hotel Diplomat Airport pickups and How to Book

Need a hassle-free hotel to airport transfer? Hotel Diplomat offers convenient airport pick-up services to make your arrival and departure as smooth as possible.

To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will arrange for a driver to meet you at the airport and transport you directly to the hotel.

Nearby MRT Station & Bus Stops

Getting around Sydney is easy with its extensive public transport network. Hotel Diplomat is conveniently located near several MRT nearby and bus stops nearby, making it easy to explore the city.
  • Central Station:

    (1.5 km) This major transport hub offers access to multiple MRT lines and bus routes.
  • Town Hall Station:

    (1 km) Another major station, providing access to the City Circle line.
  • Bus Stop on George Street:

    (200m) Several bus routes stop along George Street, providing convenient access to various parts of the city.

To use public transport in Sydney, you'll need an Opal card. You can purchase an Opal card at train stations, convenience stores, and newsagents. Alternatively, you can use a contactless credit or debit card to tap on and off at train stations and on buses.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Sydney offers a wealth of nearby places to go and nearby sightseeing places that are perfect for families with kids. Here are a few ideas to get you started:
  • Sydney Opera House:

    (3 km) A must-see landmark! Take a tour, catch a show, or simply admire the iconic architecture. Tours start from $42 SGD.
  • Taronga Zoo:

    (8 km) Home to over 4,000 animals, Taronga Zoo offers stunning harbour views and interactive exhibits. Entry is $49 SGD per adult.
  • SEA LIFE Sydney Aquarium:

    (2 km) Explore the underwater world and get up close with sharks, turtles, and colourful fish. Tickets are $46 SGD per adult.
  • Royal Botanic Garden Sydney:

    (4 km) A beautiful oasis in the heart of the city, perfect for a picnic or a leisurely stroll. Free entry.
  • Luna Park Sydney:

    (7 km) A classic amusement park with thrilling rides and carnival games. Unlimited rides pass from $59 SGD.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Australia!

Where to eat near Hotel Diplomat (Sydney)

Craving some delicious nearby dining options? Sydney is a food lover's paradise, with a diverse range of local food and food eatiries near me to suit every taste and budget.

Cafes/Restaurants:

  • The Grounds of Alexandria:

    A popular spot with a beautiful garden setting, serving delicious brunch and lunch dishes.
  • Pancakes on the Rocks:

    A Sydney institution, famous for its sweet and savoury pancakes.
  • Hurricane's Grill Darling Harbour:

    Known for its mouthwatering ribs and steaks with a view of the harbour.

Local Street Food:

  • Meat Pies:

    A classic Aussie snack, filled with savoury meat and gravy.
  • Fish and Chips:

    Crispy battered fish served with hot chips.
  • Sausage Rolls:

    Flaky pastry filled with seasoned sausage meat.
  • The Chiko Roll:

    A deep-fried roll filled with a mixture of vegetables and meat.
  • Lamingtons:

    Sponge cakes coated in chocolate and coconut.

Shopping places near Hotel Diplomat (Sydney)

Need some retail therapy? Hotel Diplomat is conveniently located near several shops near me and dept stores near me, making it easy to indulge in some nearby shopping.
  • Queen Victoria Building (QVB):

    A stunning heritage-listed building housing a variety of boutiques, department stores, and cafes.
  • Westfield Sydney:

    A large shopping mall with a wide range of international and Australian brands.
  • Pitt Street Mall:

    A pedestrianised shopping street with flagship stores and department stores.

Other Places to Stay Near Hotel Diplomat

Looking for other affordable hotels nearby? Sydney offers a wide range of accommodations to suit every budget and preference. Here are a few options to consider:

Luxury/5–6 star hotels nearby:

  • Park Hyatt Sydney:

    Offering stunning views of the Sydney Opera House and Harbour Bridge.
  • Four Seasons Hotel Sydney:

    Located in the heart of the city, with luxurious rooms and exceptional service.
  • Shangri-La Hotel, Sydney:

    Boasting panoramic city views and world-class dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Australia!

Four-star hotels nearby:

  • Amora Hotel Jamison Sydney:

    A stylish hotel with a rooftop pool and bar.
  • The Grace Hotel:

    A heritage-listed hotel with elegant rooms and a central location.
  • Radisson Blu Plaza Hotel Sydney:

    A sophisticated hotel with a range of amenities and services.

...on 4 Star Hotel in Australia!

Three-star hotels nearby:

  • ibis Sydney World Square:

    A budget-friendly hotel with a convenient location.
  • Travelodge Hotel Sydney:

    Offering comfortable rooms and a range of amenities.
  • Mercure Sydney:

    A modern hotel with a restaurant and bar.

...on 3 Star Hotel in Australia!

Conclusion

Ready to book your stay at Hotel Diplomat? With its prime location, comfortable accommodations, and excellent amenities, it's the perfect choice for your Sydney adventure. Check Hotel availability and make your Hotel reservations today! Don't miss out on the best deals and promotions. Book your room booking through Traveloka and enjoy a seamless booking experience. book cheap hotels in Australia cheap hotels nearby

All facilities in Hotel Diplomat Sydney

Common Space Hotel Diplomat Sydney
Common Space
Accommodation Services Hotel Diplomat Sydney
Accommodation Services
Exterior Hotel Diplomat Sydney
Exterior
Bedroom Hotel Diplomat Sydney
Bedroom
Restaurant Hotel Diplomat Sydney
Restaurant

Hotel Services

  • Luggage storage
  • Express check-out
  • Concierge

Public Facilities

  • Smoke-free area
  • Elevator

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Hotel Diplomat Sydney

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Onsite parties or group events are strictly prohibited
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • WiFi is provided up to 500 MB per guestroom, per day.
, The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 10:00
Available rooms at Hotel Diplomat Sydney
51
Number of floors in Hotel Diplomat Sydney
5
Another facilities in Hotel Diplomat Sydney
Luggage storage, Express check-out, Concierge, Smoke-free area, Free WiFi

Frequently asked question in Hotel Diplomat Sydney

What are available facilities at Hotel Diplomat Sydney?
There are top facilites at Hotel Diplomat Sydney such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Diplomat Sydney?
The standard check-in time at Hotel Diplomat Sydney is starting from From 14:00 while the latest check-out time is at Before 10:00
What is the star rating of Hotel Diplomat Sydney
Hotel Diplomat Sydney has a 3.5-star rating.
How many floors does Hotel Diplomat Sydney have?
Hotel Diplomat Sydney has 5.
How many rooms are available at Hotel Diplomat Sydney
Hotel Diplomat Sydney has 51.
See All

More Reviews from Other Guests in Hotel Diplomat Sydney

Overall Ratings & Reviews Hotel Diplomat Sydney

Traveloka (11)
Other sources (1,002)
7.6
Pleasant
From 1,002 reviews
Cleanliness

8.0

Room Comfort

7.4

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Diplomat Sydney

Number of reviews per page
20
40
Top reviews
Peter
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We have stayed here many times and the staff and services they offer have been nothing but five stars! I will continue staying here again at this budget hotel
Henry Blanas
icon-
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I had a very disappointing experience with my recent stay at Hotel Diplomat. The issues started right at check-in. The process was handled poorly, and my interaction with the staff member on duty was far from professional or welcoming. It set a negative tone from the outset, which is not what you expect when arriving at a hotel. What’s more concerning is the complete lack of follow-up. I specifically requested for the General Manager to contact me to discuss my experience, yet I have received no communication at all. This lack of response speaks volumes about how little value is placed on guest feedback and service recovery. Unfortunately, this experience has left me feeling that guest concerns are not taken seriously. I would not recommend staying here based on both the service at check-in and the absence of any meaningful attempt to address the issue afterward.
Read More
Ian
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very clean, tidy with all the key amenities. Centrally located
Moira
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Was an ideally situated hold. Clean room and efficient staff. Thanks for your efforts
Keith
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

In the middle of Kings Cross so all shops immediately present.
Jeremy
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean and tidy
Daniel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great location and friendly staff, but the room was very small (no bedside table on one side and had to put the kettle on the floor to use it). I used the top of the wardrobe to store one suitcase but when I retrieved it a load of dust came down too.
Henry Blanas
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Wonderful Stay at Hotel Diplomat Sydney ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ I had a thoroughly enjoyable stay at Hotel Diplomat Sydney and couldn’t be happier with my experience. From the moment I arrived, the staff were incredibly welcoming, friendly, and attentive — they genuinely made me feel at home throughout my visit. It’s clear that excellent customer service is a real priority here, something many guests consistently mention in their feedback online. My room was comfortable and clean, with a bed that was exceptionally pleasant to sleep in. The choice of pillows made it easy to find just the right level of comfort, which was a real plus after long days of travel. Like other guests, I found the room cosy and well-appointed for a restful night’s sleep. While I was there, I appreciated how helpful the team was with local tips and making sure everything was taken care of — a feature that many reviewers also highlight as a standout aspect of this hotel. Overall, it was a great experience and I’ve already booked my next stay. I travel regularly to Sydney, and Hotel Diplomat Sydney will definitely be my go-to choice whenever I’m in town!
Read More
Sophia
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Service was fantastic. Only thing that could be improved upon is that our shower didn't have a door or curtain, so water often leaked onto the bathroom floor. Overall a really smooth check-in and check-out process 🙂
Kathleen
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I had a later check-in and communicated this to them, which they confirmed was okay. I wish they had communicated back that the door was locked and would’ve had someone come get it—instead I was left outside for several minutes while they didn’t pick up the phone. The hotel was also not accessible. To enter the building, there are steps required. To access the fifth floor, you’ll need to take stairs from the fourth. I was clearly struggling with my luggage and asked about accessibility to the fifth floor, but the staff just dismissed it and walked away from me. Their indifference was disappointing.
Read More
Joyce
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Room and location
Steven
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Nice hotel with big rooms. It was difficult to take our suitcases up to the room as many steps at the entrance - could be more accessible.
CLAIRE
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This hotel is basically serviced rooms. There is no option to dine here. The rooms were clean and spacious and the staff were excellent. Each room has tea & coffee making facilities with a small fridge which I found very useful.
supreya
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Comfortable bed, This comfortable king bed and the hotel conveniently located near King cross station.Bus stop also just right in front
Nicole
icon-Business
Business
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

A nice hotel. Great location.
David
icon-with Partner
with Partner
4.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

The staff at this hotel is amazing, always trying to solve all the numerous issues this hotel has. The rooms are dark, infested with cockroaches, and the air conditioning leaks water throughout the night. Additionally, all rooms are noisy, particularly those adjacent to the reception area. The most concerning aspect is the security breach that allows outsiders to enter the hotel.
Read More
Christine
icon-
6.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Very old building with awkard access. No 24/7 reception. You need to download an access app or enter a long code into a circular keypad to enter. I had to return to reception to be shown how to make the key pad work after checking in. The room was freezing, im assuming this was to combat the wet mouldy carpet. One pain of window glass was broken like it belonged in a final destination movie. Triangle shard pointing downwards. Mould was in the grout outside the wet area of the bathroom and there was some sort of smear/growth besides the toilet at the towel rack. Towel rack was loose and toilet seat unattached. The TV had such a bright standby light that i had to throw a towel over it to fall asleep. The light to the bathroom was also hiden behind the wardrobe. Next time i will spend the extra $20 a night to stay at the holiday in. Location was good for my needs.
Read More
Odete
icon-with Partner
with Partner
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Clean room
Sarah
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The room was fine. The noise level on Friday and Saturday night was really loud, and they never replenished the coffee and tea, but the staff were lovely and it was a great location
Michael
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great service. Good accommodation.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Diplomat Sydney

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Diplomat Sydney

Traveloka (11)
Other sources (1,002)
7.6
Pleasant
From 1,002 reviews
Cleanliness

8.0

Room Comfort

7.4

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Diplomat Sydney

Number of reviews per page
20
40
Top reviews
Peter
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We have stayed here many times and the staff and services they offer have been nothing but five stars! I will continue staying here again at this budget hotel
Henry Blanas
icon-
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I had a very disappointing experience with my recent stay at Hotel Diplomat. The issues started right at check-in. The process was handled poorly, and my interaction with the staff member on duty was far from professional or welcoming. It set a negative tone from the outset, which is not what you expect when arriving at a hotel. What’s more concerning is the complete lack of follow-up. I specifically requested for the General Manager to contact me to discuss my experience, yet I have received no communication at all. This lack of response speaks volumes about how little value is placed on guest feedback and service recovery. Unfortunately, this experience has left me feeling that guest concerns are not taken seriously. I would not recommend staying here based on both the service at check-in and the absence of any meaningful attempt to address the issue afterward.
Read More
Ian
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very clean, tidy with all the key amenities. Centrally located
Moira
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Was an ideally situated hold. Clean room and efficient staff. Thanks for your efforts
Keith
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

In the middle of Kings Cross so all shops immediately present.
Jeremy
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean and tidy
Daniel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great location and friendly staff, but the room was very small (no bedside table on one side and had to put the kettle on the floor to use it). I used the top of the wardrobe to store one suitcase but when I retrieved it a load of dust came down too.
Henry Blanas
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Wonderful Stay at Hotel Diplomat Sydney ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ I had a thoroughly enjoyable stay at Hotel Diplomat Sydney and couldn’t be happier with my experience. From the moment I arrived, the staff were incredibly welcoming, friendly, and attentive — they genuinely made me feel at home throughout my visit. It’s clear that excellent customer service is a real priority here, something many guests consistently mention in their feedback online. My room was comfortable and clean, with a bed that was exceptionally pleasant to sleep in. The choice of pillows made it easy to find just the right level of comfort, which was a real plus after long days of travel. Like other guests, I found the room cosy and well-appointed for a restful night’s sleep. While I was there, I appreciated how helpful the team was with local tips and making sure everything was taken care of — a feature that many reviewers also highlight as a standout aspect of this hotel. Overall, it was a great experience and I’ve already booked my next stay. I travel regularly to Sydney, and Hotel Diplomat Sydney will definitely be my go-to choice whenever I’m in town!
Read More
Sophia
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Service was fantastic. Only thing that could be improved upon is that our shower didn't have a door or curtain, so water often leaked onto the bathroom floor. Overall a really smooth check-in and check-out process 🙂
Kathleen
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I had a later check-in and communicated this to them, which they confirmed was okay. I wish they had communicated back that the door was locked and would’ve had someone come get it—instead I was left outside for several minutes while they didn’t pick up the phone. The hotel was also not accessible. To enter the building, there are steps required. To access the fifth floor, you’ll need to take stairs from the fourth. I was clearly struggling with my luggage and asked about accessibility to the fifth floor, but the staff just dismissed it and walked away from me. Their indifference was disappointing.
Read More
Joyce
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Room and location
Steven
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Nice hotel with big rooms. It was difficult to take our suitcases up to the room as many steps at the entrance - could be more accessible.
CLAIRE
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This hotel is basically serviced rooms. There is no option to dine here. The rooms were clean and spacious and the staff were excellent. Each room has tea & coffee making facilities with a small fridge which I found very useful.
supreya
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Comfortable bed, This comfortable king bed and the hotel conveniently located near King cross station.Bus stop also just right in front
Nicole
icon-Business
Business
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

A nice hotel. Great location.
David
icon-with Partner
with Partner
4.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

The staff at this hotel is amazing, always trying to solve all the numerous issues this hotel has. The rooms are dark, infested with cockroaches, and the air conditioning leaks water throughout the night. Additionally, all rooms are noisy, particularly those adjacent to the reception area. The most concerning aspect is the security breach that allows outsiders to enter the hotel.
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Christine
icon-
6.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Very old building with awkard access. No 24/7 reception. You need to download an access app or enter a long code into a circular keypad to enter. I had to return to reception to be shown how to make the key pad work after checking in. The room was freezing, im assuming this was to combat the wet mouldy carpet. One pain of window glass was broken like it belonged in a final destination movie. Triangle shard pointing downwards. Mould was in the grout outside the wet area of the bathroom and there was some sort of smear/growth besides the toilet at the towel rack. Towel rack was loose and toilet seat unattached. The TV had such a bright standby light that i had to throw a towel over it to fall asleep. The light to the bathroom was also hiden behind the wardrobe. Next time i will spend the extra $20 a night to stay at the holiday in. Location was good for my needs.
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Odete
icon-with Partner
with Partner
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Clean room
Sarah
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The room was fine. The noise level on Friday and Saturday night was really loud, and they never replenished the coffee and tea, but the staff were lovely and it was a great location
Michael
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great service. Good accommodation.
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