InterContinental Hotels MELBOURNE by IHG

Hotels
8.8
/10
Very Good
1,011 reviews

What Guests Say About Their Stay

Nirlep

10.0
/ 10
Aaron at front desk was very helpful. Rooms were very clean. Beds were very comfortable.

Mark

10.0
/ 10
Loved the room. The desk was excellent and the bathroom was modern and beautiful.

Beata

10.0
/ 10
I always stay here whenever I am in Melbourne. A great quality hotel in a really good location. Rooms are great and the breakfast buffet is of high quality. Having said that, having one person on reception on a Friday evening which is a key check in time meant a longer than acceptable wait for a 5 star property of this calibre. The hotel was extra busy due to the football finals… the breakfast staff struggled a little with keeping the food options stocked. While disappointing neither of these would stop me from staying there again.
In the Area
See Map
495 Collins Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000

Main Facilities

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AC
Swimming Pool
Parking
WiFi
InterContinental Hotels MELBOURNE by IHG is located in area / city Melbourne CBD. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around InterContinental Hotels MELBOURNE by IHG

495 Collins Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000
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Lobby InterContinental Hotels MELBOURNE by IHG
Lobby 2 InterContinental Hotels MELBOURNE by IHG

Discover More About InterContinental Hotels MELBOURNE by IHG

Location


InterContinental Hotels MELBOURNE by IHG is located in area / city Melbourne CBD.

About InterContinental Hotels MELBOURNE by IHG

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

InterContinental Hotels MELBOURNE by IHG is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at InterContinental Hotels MELBOURNE by IHG.

All facilities in InterContinental Hotels MELBOURNE by IHG

Bar, Cafe and Lounge InterContinental Hotels MELBOURNE by IHG
Bar, Cafe and Lounge
Swimming Pool InterContinental Hotels MELBOURNE by IHG
Swimming Pool
Entertainment Facility InterContinental Hotels MELBOURNE by IHG
Entertainment Facility
Functional Hall InterContinental Hotels MELBOURNE by IHG
Functional Hall
Lobby InterContinental Hotels MELBOURNE by IHG
Lobby

Things to Do

  • Casino
  • Fitness center

General

  • AC
  • Swimming pool

Accessibilty

  • Accessibility equipment
  • Accessible parking

Public Facilities

  • WiFi in public area
  • Room service

Food and Drinks

  • Bar

Hotel Services

  • Concierge

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in InterContinental Hotels MELBOURNE by IHG

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at InterContinental Hotels MELBOURNE by IHG
253
Number of floors in InterContinental Hotels MELBOURNE by IHG
12
Another facilities in InterContinental Hotels MELBOURNE by IHG
Casino, Fitness center, Swimming pool, Accessibility equipment, Accessible parking

Frequently asked question in InterContinental Hotels MELBOURNE by IHG

What are available facilities at InterContinental Hotels MELBOURNE by IHG?
There are top facilites at InterContinental Hotels MELBOURNE by IHG such as AC, Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at InterContinental Hotels MELBOURNE by IHG?
The standard check-in time at InterContinental Hotels MELBOURNE by IHG is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of InterContinental Hotels MELBOURNE by IHG?
InterContinental Hotels MELBOURNE by IHG is a 5.0-star hotel.
How many floors does InterContinental Hotels MELBOURNE by IHG have?
InterContinental Hotels MELBOURNE by IHG has 12 floors.
How many rooms are available at InterContinental Hotels MELBOURNE by IHG?
InterContinental Hotels MELBOURNE by IHG has 253 rooms in total.
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More Reviews from Other Guests in InterContinental Hotels MELBOURNE by IHG

8.8
Very Good
From 999 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

10.0

Service and Facilites

9.2

Sort by
Most Relevant
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Traveler Reviews InterContinental Hotels MELBOURNE by IHG

Number of reviews per page
20
40
Top reviews
Rukshila
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great family room and the service was exceptional! Highly recommend.
LDC
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great Hotel close to shops great staff
Nirlep
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Aaron at front desk was very helpful. Rooms were very clean. Beds were very comfortable.
Mark
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Loved the room. The desk was excellent and the bathroom was modern and beautiful.
Shona
icon-Business
Business
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

My room was not made up, nor was my mini bar restocked after request. my room had neither milk nor a teaspoon My a la carte breakfast was cold. I was charged for 'complementary printing' Each time I communicated, I was met with justification rather then corrective action
Beata
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I always stay here whenever I am in Melbourne. A great quality hotel in a really good location. Rooms are great and the breakfast buffet is of high quality. Having said that, having one person on reception on a Friday evening which is a key check in time meant a longer than acceptable wait for a 5 star property of this calibre. The hotel was extra busy due to the football finals… the breakfast staff struggled a little with keeping the food options stocked. While disappointing neither of these would stop me from staying there again.
Read More
Nick
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Too many hidden charges. Far too many. MOST expensive hotel I have ever stayed in with bare services. NOT a luxury hotel at all. Way overpriced for an average hotel room. Many details overlooked very poorly - fridge not turned on. No air-conditioning turned on. Mini bar barely stocked. Will never stay here again despite the amazing staff. Feel financially violated at best. DO NOT recommend at all unless you like throwing away hard earned money.
Read More
Lara
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The property was in close proximity to the sites.
Claire
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Was excited to stay at this hotel but the service regarding check in was extremely disappointing! Staff at check in had zero personality and we’re not understanding at all. Was not able to check in until an hour after the actual check in time of 3 pm as I kept getting told the room was still being cleaned from when I first asked about 2.30. There was no action taken to hurry up the process until I got very annoyed. Luckily, the room was very clean.
Read More
Deb
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Loved the friendliness of the staff, courteous and professional. Beautiful hotel, at a very reasonable rate.
Natasha
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Older hotel, no Netflix or comfy pillows for such an expensive hotel
Eirik
icon-Business
Business
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Rooms are small and furniture & fixtures worn out. Breakfast spread was very disappointing. Only good about this hotel is friendly service and location.
Juliana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great facilities in the heart of Melbourne
ru yu
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room cleaning wasn’t very good, we stayed 7nights in the hotel and the room is dusty everyday even after the house keeping. The shower and pipe was old needed updates.
Richard
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

......
David
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice hotel. Good bed and the room was clean and well maintained. Our booking included breakfast and parking. I spoke to the hotel a couple of weeks before our stay to organise an early check in and find out about the parking. Early check in could not be guaranteed and we were informed that entry to parking was at rear of the hotel. This information was incorrect and we ended up in the wrong carpark and had to move the car and pay $17 as a result. Once I had the correct parking ticket, the hotel validated it but it didn’t work. This cost a further $30 to exit the carpark. Other areas of concern- pool and spa did not appear clean. There was a strange smell like the chemical balance/chlorine was not right. Breakfast offered a good variety but none of the “hot food” was in fact hot. Very disappointing and we ended up cutting breakfast short and found a cafe outside the hotel for brunch. Overall, this stay was quite expensive and very disappointing. I would not stay here again as there are plenty of better options in the city and Southbank/Crown Casino precinct.
Read More
Reanna
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

They double charged us The place is beautiful But staff did not resolve the issue of double charging
Gagan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Indoor pool but water was cold and not monitored by staff .
Alistair
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

The place is nice Staff nice Nice room But the bedding was way too hot and when checking out another customer was also complaining about the bedding and duvet being way too hot You want to stay in a nice hotel You pay the nice hotel price But you get a terrible nights sleep because the bedding / duvet is way too hot Disappointing Maybe the manager responsible for the bedding should try sleeping with the duvet they provide - very hot - so we both came away exhausted - not exactly what we had planned !!
Read More
Amanda
icon-Leisure
Leisure
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Too dark at night especially if the lifts aren’t working which is poor for a 5 star. Breakfast buffet was fantastic and staff very helpful and friendly. Staff handled our complaints professionally and gracefully
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 InterContinental Hotels MELBOURNE by IHG

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 999 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

10.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews InterContinental Hotels MELBOURNE by IHG

Number of reviews per page
20
40
Top reviews
Rukshila
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great family room and the service was exceptional! Highly recommend.
LDC
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great Hotel close to shops great staff
Nirlep
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Aaron at front desk was very helpful. Rooms were very clean. Beds were very comfortable.
Mark
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Loved the room. The desk was excellent and the bathroom was modern and beautiful.
Shona
icon-Business
Business
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

My room was not made up, nor was my mini bar restocked after request. my room had neither milk nor a teaspoon My a la carte breakfast was cold. I was charged for 'complementary printing' Each time I communicated, I was met with justification rather then corrective action
Beata
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I always stay here whenever I am in Melbourne. A great quality hotel in a really good location. Rooms are great and the breakfast buffet is of high quality. Having said that, having one person on reception on a Friday evening which is a key check in time meant a longer than acceptable wait for a 5 star property of this calibre. The hotel was extra busy due to the football finals… the breakfast staff struggled a little with keeping the food options stocked. While disappointing neither of these would stop me from staying there again.
Read More
Nick
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Too many hidden charges. Far too many. MOST expensive hotel I have ever stayed in with bare services. NOT a luxury hotel at all. Way overpriced for an average hotel room. Many details overlooked very poorly - fridge not turned on. No air-conditioning turned on. Mini bar barely stocked. Will never stay here again despite the amazing staff. Feel financially violated at best. DO NOT recommend at all unless you like throwing away hard earned money.
Read More
Lara
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The property was in close proximity to the sites.
Claire
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Was excited to stay at this hotel but the service regarding check in was extremely disappointing! Staff at check in had zero personality and we’re not understanding at all. Was not able to check in until an hour after the actual check in time of 3 pm as I kept getting told the room was still being cleaned from when I first asked about 2.30. There was no action taken to hurry up the process until I got very annoyed. Luckily, the room was very clean.
Read More
Deb
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Loved the friendliness of the staff, courteous and professional. Beautiful hotel, at a very reasonable rate.
Natasha
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Older hotel, no Netflix or comfy pillows for such an expensive hotel
Eirik
icon-Business
Business
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Rooms are small and furniture & fixtures worn out. Breakfast spread was very disappointing. Only good about this hotel is friendly service and location.
Juliana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great facilities in the heart of Melbourne
ru yu
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room cleaning wasn’t very good, we stayed 7nights in the hotel and the room is dusty everyday even after the house keeping. The shower and pipe was old needed updates.
Richard
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

......
David
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice hotel. Good bed and the room was clean and well maintained. Our booking included breakfast and parking. I spoke to the hotel a couple of weeks before our stay to organise an early check in and find out about the parking. Early check in could not be guaranteed and we were informed that entry to parking was at rear of the hotel. This information was incorrect and we ended up in the wrong carpark and had to move the car and pay $17 as a result. Once I had the correct parking ticket, the hotel validated it but it didn’t work. This cost a further $30 to exit the carpark. Other areas of concern- pool and spa did not appear clean. There was a strange smell like the chemical balance/chlorine was not right. Breakfast offered a good variety but none of the “hot food” was in fact hot. Very disappointing and we ended up cutting breakfast short and found a cafe outside the hotel for brunch. Overall, this stay was quite expensive and very disappointing. I would not stay here again as there are plenty of better options in the city and Southbank/Crown Casino precinct.
Read More
Reanna
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

They double charged us The place is beautiful But staff did not resolve the issue of double charging
Gagan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Indoor pool but water was cold and not monitored by staff .
Alistair
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

The place is nice Staff nice Nice room But the bedding was way too hot and when checking out another customer was also complaining about the bedding and duvet being way too hot You want to stay in a nice hotel You pay the nice hotel price But you get a terrible nights sleep because the bedding / duvet is way too hot Disappointing Maybe the manager responsible for the bedding should try sleeping with the duvet they provide - very hot - so we both came away exhausted - not exactly what we had planned !!
Read More
Amanda
icon-Leisure
Leisure
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Too dark at night especially if the lifts aren’t working which is poor for a 5 star. Breakfast buffet was fantastic and staff very helpful and friendly. Staff handled our complaints professionally and gracefully
Number of reviews per page
20
40