Macrossan House

Absolutely amazing staff and room. The only thing that was disappointing was a relaxing view from the room

Great location with parking on site.Easy walk to eateries. Nice clean unit. Friendly and helpful staff.

This was one of the nicest and cleanest rooms and establishment I have ever stayed in. The owners were also fabulous and so helpful. The hotel was right on the main st near the supermarket and eateries. We will be back for sure

Great well supplied kitchen

Clean and spacious and in a very convenient position. The staff were friendly and welcoming.

Location was spot on

Wonderful stay. Beautifully furnished suite, clean & well equipped kitchenette, comfy bed and very helpful people running the place. Located on the main street in Port Douglas, making it an easy walk to everything we needed.

Our stay was excellent couldn’t fault the room so clean and cool had a balcony which was shaded by palms lovely outlook. The unit had everything you needed in it, which I was very surprised. Would highly recommend Macrossan house we will be back

Perfect location, lovely well appointed apartments and accomodating hosts, we also took advantage of private hotel transfers which were very comfortable and convenient, highly recommend this lovely establishment.

Great friendly place to stay, walking distance to everything in the heart of the Main Street, will definitely be back.

Room was very clean. Staff very friendly and helpful. Macrossan House was right in the main street - easy access to everything. Walk to both beaches, walk to marina and cruises. Absolutely wonderful and beautiful place to stay. Would highly recommend and would definitely book again!

The accommodation is well situated in the centre of town, close to shops, the marina and Four Mile Beach. The room is a decent size, with a screened-off bedroom, and a balcony. The self catering facilities consist of fridge-freezer, microwave and a hot plate. The low marking is entirely due to the claimed accessibility, and the arrogance of the owners when we pointed out its shortcomings. As I am a wheelchair user, we chose to stay here because we were attracted by the claims to be accessible-friendly, with “accessible parking”, “accessible reception” and “accessible room”. We asked for a ground floor room. The room is adapted. I would not, however, call it accessible. The parking is underground, with no elevator and a very steep slope up to the ground level. The reception is up yet another, similar slope (and from my chair I was unable to see the reception staff unless they were standing up). The room is on this level, but everything else - swimming pool, barbecue patio, laundry facilities - is downstairs, with absolutely no access for a wheelchair user. The downstairs area itself is not disabled friendly - access to the sunbeds being via a stepping stone over part of the pool, and the sunbeds being on a raised platform. The owner was quite dismissive of the idea that a residence boasting of its access should property ensure that the disabled person has access to all (or at least most) of the facilities, and not just the room.

We had a great experience staying at Macossan House, it was in a great location the facility was modern, comfortable and clean. Would recommend as a great place to stay in Port Douglas.

GREAT LOCATION VERY HELPFUL MANAGERS.

We really enjoyed staying here! The apartment was spacious and comfortable. The location was great - right in the center of town but only a short walk to the beach. And even though it was in the center of town, it was very quiet! Gary and Jo were great and we appreciated the airport pickup and drop off. We were also able to do laundry on the property.

Clean, well maintained. Very quiet for being in the centre of town. Friendly and very helpful owners. Would recommend staying there.

Good parking Central Quiet

Very central but very quiet as well

This was a comfortable place to stay, well located with very friendly staff

Great to stay as it is right in the centre of town and easy to get around.