Macrossan House

Apartments
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9.4
/10
Exceptional
381 reviews

What Guests Say About Their Stay

Alan

10.0
/ 10
Kitchen fully equipt, great bbq down by the pool.Right in the center of town near everything, but very quiet

Suzanne Graces Ann Philomina

10.0
/ 10
The property is super convenient, located on the main street close to shopping, Coles, eateries and a short walk to the beach. The unit I stayed in was clean and nicely furnished; overlooked the pool but foliage provided privacy for breakfast on the balcony.The pool isn't big but it's there should you need to exercise or relax poolside. The kitchen had what I needed for self-catering and the soap, shampoo and conditioner were of good quality. It was relaxing and I had a great stay.

Rhonda

10.0
/ 10
Great location with parking on site.Easy walk to eateries. Nice clean unit. Friendly and helpful staff.
In the Area
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19 Macrossan Street, Port Douglas, Queensland, Australia, 4877

Main Facilities

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Swimming Pool
Parking
WiFi
Staying at Macrossan House is a good choice when you are visiting Port Douglas.
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Macrossan House Address: Map & Location

19 Macrossan Street, Port Douglas, Queensland, Australia, 4877
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Lobby Macrossan House
Lobby 2 Macrossan House

Discover More About Macrossan House

General


Near Macrossan Street

Location


With a stay at Macrossan House, you'll be centrally located in Port Douglas, steps from Macrossan Street and within a 5-minute walk of Anzac Park. This apartment is 0.2 mi (0.3 km) from Rex Smeal Park and 0.3 mi (0.4 km) from St Mary's by the Sea Chapel.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Macrossan Street - 0.1 km / 0.1 mi
Port Village Shopping Centre - 0.1 km / 0.1 mi
Anzac Park - 0.3 km / 0.2 mi
Court House Museum - 0.3 km / 0.2 mi
Rex Smeal Park - 0.3 km / 0.2 mi
St Mary's by the Sea Chapel - 0.4 km / 0.2 mi
Sugar Wharf - 0.4 km / 0.3 mi
Magazine Island - 0.5 km / 0.3 mi
Crystalbrook Superyacht Marina - 0.7 km / 0.4 mi
Four Mile Beach - 0.7 km / 0.4 mi
Flagstaff Hill - 0.8 km / 0.5 mi
Port Douglas Splash Park - 0.9 km / 0.6 mi
Four Mile Beach Park - 4.4 km / 2.7 mi
Wildlife Habitat - 6.3 km / 3.9 mi
Vie Spa Port Douglas - 7.1 km / 4.4 mi

The preferred airport for Macrossan House is Cairns Intl. Airport (CNS) - 66.9 km / 41.6 mi

Facilities


Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this apartment include complimentary wireless internet access, tour/ticket assistance, and a picnic area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities


Featured amenities include limo/town car service, express check-in, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Rooms


Make yourself at home in one of the 16 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. 40-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas, and housekeeping is provided weekly.

All facilities in Macrossan House

Swimming Pool Macrossan House
Swimming Pool
Common Space Macrossan House
Common Space
Lobby Macrossan House
Lobby
Exterior Macrossan House
Exterior
Others Macrossan House
Others

Things to Do

  • Outdoor pool
  • Barbecue
  • Beach umbrella
  • Picnic area
  • Beach towel
  • Shops
  • Beach sun loungers
  • Pool sun loungers

Transportation

  • Limo or town car service
  • Casino shuttle (surcharge)
  • Area shuttle with surcharge

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Disabled access friendly

General

  • Parking
  • Terrace

Public Facilities

  • Parking
  • Smoke-free area

Hotel Services

  • Express check-in
  • Luggage storage

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Macrossan House

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 22:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Onsite parties or group events are strictly prohibited
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
, This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 5:00 PM. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 22:00 - to 10:00
Available rooms at Macrossan House
16
Number of floors in Macrossan House
3
Another facilities in Macrossan House
Outdoor pool, Barbecue, Beach umbrella, Picnic area, Beach towel

Frequently asked question in Macrossan House

What are available facilities at Macrossan House?
There are top facilites at Macrossan House such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Macrossan House?
Check-in time at Macrossan House is staring from 14:00 - 22:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Macrossan House?
Macrossan House is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Macrossan House have?
Macrossan House has 3 floors.
How many rooms are available at Macrossan House?
Macrossan House has 16 rooms in total.
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More Reviews from Other Guests in Macrossan House

9.4
Exceptional
From 381 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

10.0

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews Macrossan House

Number of reviews per page
20
40
Top reviews
Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Kitchen fully equipt, great bbq down by the pool.Right in the center of town near everything, but very quiet
Austin
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very friendly and helpful front desk
Suzanne Graces Ann Philomina
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The property is super convenient, located on the main street close to shopping, Coles, eateries and a short walk to the beach. The unit I stayed in was clean and nicely furnished; overlooked the pool but foliage provided privacy for breakfast on the balcony.The pool isn't big but it's there should you need to exercise or relax poolside. The kitchen had what I needed for self-catering and the soap, shampoo and conditioner were of good quality. It was relaxing and I had a great stay.
Read More
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lovely pool. Situated in the centre of Port Douglas close to all the main facilities. Bed was very comfortable and the kitchen well stocked with crockery etc Wi-fi was very good and the balcony overlooking the pool was also pleasant.
Daryl
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Absolutely amazing staff and room. The only thing that was disappointing was a relaxing view from the room
Rhonda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location with parking on site.Easy walk to eateries. Nice clean unit. Friendly and helpful staff.
Julie
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

This was one of the nicest and cleanest rooms and establishment I have ever stayed in. The owners were also fabulous and so helpful. The hotel was right on the main st near the supermarket and eateries. We will be back for sure
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great well supplied kitchen
Chris
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Clean and spacious and in a very convenient position. The staff were friendly and welcoming.
jamie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Location was spot on
Guy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Wonderful stay. Beautifully furnished suite, clean & well equipped kitchenette, comfy bed and very helpful people running the place. Located on the main street in Port Douglas, making it an easy walk to everything we needed.
Gail
icon-with Partner
with Partner
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Our stay was excellent couldn’t fault the room so clean and cool had a balcony which was shaded by palms lovely outlook. The unit had everything you needed in it, which I was very surprised. Would highly recommend Macrossan house we will be back
Helen
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Perfect location, lovely well appointed apartments and accomodating hosts, we also took advantage of private hotel transfers which were very comfortable and convenient, highly recommend this lovely establishment.
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Great friendly place to stay, walking distance to everything in the heart of the Main Street, will definitely be back.
Karen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Room was very clean. Staff very friendly and helpful. Macrossan House was right in the main street - easy access to everything. Walk to both beaches, walk to marina and cruises. Absolutely wonderful and beautiful place to stay. Would highly recommend and would definitely book again!
Lynne
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The accommodation is well situated in the centre of town, close to shops, the marina and Four Mile Beach. The room is a decent size, with a screened-off bedroom, and a balcony. The self catering facilities consist of fridge-freezer, microwave and a hot plate. The low marking is entirely due to the claimed accessibility, and the arrogance of the owners when we pointed out its shortcomings. As I am a wheelchair user, we chose to stay here because we were attracted by the claims to be accessible-friendly, with “accessible parking”, “accessible reception” and “accessible room”. We asked for a ground floor room. The room is adapted. I would not, however, call it accessible. The parking is underground, with no elevator and a very steep slope up to the ground level. The reception is up yet another, similar slope (and from my chair I was unable to see the reception staff unless they were standing up). The room is on this level, but everything else - swimming pool, barbecue patio, laundry facilities - is downstairs, with absolutely no access for a wheelchair user. The downstairs area itself is not disabled friendly - access to the sunbeds being via a stepping stone over part of the pool, and the sunbeds being on a raised platform. The owner was quite dismissive of the idea that a residence boasting of its access should property ensure that the disabled person has access to all (or at least most) of the facilities, and not just the room.
Read More
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

We had a great experience staying at Macossan House, it was in a great location the facility was modern, comfortable and clean. Would recommend as a great place to stay in Port Douglas.
CHERYL
icon-with Partner
with Partner
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

GREAT LOCATION VERY HELPFUL MANAGERS.
Rebecca
icon-with Partner
with Partner
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

We really enjoyed staying here! The apartment was spacious and comfortable. The location was great - right in the center of town but only a short walk to the beach. And even though it was in the center of town, it was very quiet! Gary and Jo were great and we appreciated the airport pickup and drop off. We were also able to do laundry on the property.
Read More
Sharon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Clean, well maintained. Very quiet for being in the centre of town. Friendly and very helpful owners. Would recommend staying there.
Number of reviews per page
20
40

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Others 4 Macrossan House

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 381 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

10.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Macrossan House

Number of reviews per page
20
40
Top reviews
Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Kitchen fully equipt, great bbq down by the pool.Right in the center of town near everything, but very quiet
Austin
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very friendly and helpful front desk
Suzanne Graces Ann Philomina
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The property is super convenient, located on the main street close to shopping, Coles, eateries and a short walk to the beach. The unit I stayed in was clean and nicely furnished; overlooked the pool but foliage provided privacy for breakfast on the balcony.The pool isn't big but it's there should you need to exercise or relax poolside. The kitchen had what I needed for self-catering and the soap, shampoo and conditioner were of good quality. It was relaxing and I had a great stay.
Read More
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lovely pool. Situated in the centre of Port Douglas close to all the main facilities. Bed was very comfortable and the kitchen well stocked with crockery etc Wi-fi was very good and the balcony overlooking the pool was also pleasant.
Daryl
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Absolutely amazing staff and room. The only thing that was disappointing was a relaxing view from the room
Rhonda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location with parking on site.Easy walk to eateries. Nice clean unit. Friendly and helpful staff.
Julie
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

This was one of the nicest and cleanest rooms and establishment I have ever stayed in. The owners were also fabulous and so helpful. The hotel was right on the main st near the supermarket and eateries. We will be back for sure
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great well supplied kitchen
Chris
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Clean and spacious and in a very convenient position. The staff were friendly and welcoming.
jamie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Location was spot on
Guy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Wonderful stay. Beautifully furnished suite, clean & well equipped kitchenette, comfy bed and very helpful people running the place. Located on the main street in Port Douglas, making it an easy walk to everything we needed.
Gail
icon-with Partner
with Partner
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Our stay was excellent couldn’t fault the room so clean and cool had a balcony which was shaded by palms lovely outlook. The unit had everything you needed in it, which I was very surprised. Would highly recommend Macrossan house we will be back
Helen
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Perfect location, lovely well appointed apartments and accomodating hosts, we also took advantage of private hotel transfers which were very comfortable and convenient, highly recommend this lovely establishment.
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Great friendly place to stay, walking distance to everything in the heart of the Main Street, will definitely be back.
Karen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Room was very clean. Staff very friendly and helpful. Macrossan House was right in the main street - easy access to everything. Walk to both beaches, walk to marina and cruises. Absolutely wonderful and beautiful place to stay. Would highly recommend and would definitely book again!
Lynne
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The accommodation is well situated in the centre of town, close to shops, the marina and Four Mile Beach. The room is a decent size, with a screened-off bedroom, and a balcony. The self catering facilities consist of fridge-freezer, microwave and a hot plate. The low marking is entirely due to the claimed accessibility, and the arrogance of the owners when we pointed out its shortcomings. As I am a wheelchair user, we chose to stay here because we were attracted by the claims to be accessible-friendly, with “accessible parking”, “accessible reception” and “accessible room”. We asked for a ground floor room. The room is adapted. I would not, however, call it accessible. The parking is underground, with no elevator and a very steep slope up to the ground level. The reception is up yet another, similar slope (and from my chair I was unable to see the reception staff unless they were standing up). The room is on this level, but everything else - swimming pool, barbecue patio, laundry facilities - is downstairs, with absolutely no access for a wheelchair user. The downstairs area itself is not disabled friendly - access to the sunbeds being via a stepping stone over part of the pool, and the sunbeds being on a raised platform. The owner was quite dismissive of the idea that a residence boasting of its access should property ensure that the disabled person has access to all (or at least most) of the facilities, and not just the room.
Read More
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

We had a great experience staying at Macossan House, it was in a great location the facility was modern, comfortable and clean. Would recommend as a great place to stay in Port Douglas.
CHERYL
icon-with Partner
with Partner
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

GREAT LOCATION VERY HELPFUL MANAGERS.
Rebecca
icon-with Partner
with Partner
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

We really enjoyed staying here! The apartment was spacious and comfortable. The location was great - right in the center of town but only a short walk to the beach. And even though it was in the center of town, it was very quiet! Gary and Jo were great and we appreciated the airport pickup and drop off. We were also able to do laundry on the property.
Read More
Sharon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Clean, well maintained. Very quiet for being in the centre of town. Friendly and very helpful owners. Would recommend staying there.
Number of reviews per page
20
40