Nesuto Chippendale

Hotel is very close to everything we needed-shops, dining, transport. Very comfortable room, with plenty of space. The full kitchen and laundry is great for a longer stay. The upstairs outdoor/ pool area looked nice. Parking was very easy, with the secure attached parking garage. The pub around the corner was a good place to eat, but there are also a lot of other choices within a short walk. We will stay again.

Good parking but not very

Room was a great size. Had washer & dryer, free secure parking. Balcony with seating, kitchen, big tv, air con, block out curtains. Staff were great. Hotel is on the corner of a busy road so expect noise, not dead quiet. Only ripe was there were no sheer curtains, only block outs, so buildings across the street can see directly into your room.

First the good. Great location, secure parking, good price, rooms dated & in need of refurbishment but comfortable. The bad. Balcony dirty & covered in leaves with the main sliding door jammed shut. On 2nd night used washing machine & while eating dinner the bathroom and entire bedsit floor deeply flooded due to drain hose being disconnected from sink drain fitting. No concierge so told no rooms available and to get towels from service area & cover floor until morning (over 12 towels used). After later drying our feet and going to bed, later that night, a fire alarm in the apartment opposite was tripped & the whole building evacuated for an hour while fire brigade attended and checked the building safe. The next morning upgraded to a 1 bed apartment which was very clean & comfortable but with broken glass on bathroom floor (I cleaned up). During the room change we became locked out of the first room and luggage. We called the concierge who was very obliging but he to was locked out with electronic keys not working. He returned with maintenance staff and an emergency access key. We moved into the new room at about 11am having missed a number of appointments at Royal Price Alfred Hospital. Our last night was comfortable and uneventful. We have been offered no compensation.

The apartment was decent enough but not the 4 stars it received on Expedia when we booked. Location is central but expect a 10 minute walk to Redfern station or at least 20 mins to Central station. Our stay was spoiled by the old food smells in the apartment. I understand that management can't dictate what people cook but it did spoil what was supposed to be a celebratory weekend. When there is an unpleasant odour it also makes everything else feel less clean. We were not able to keep the balcony doors open to air the apartment out for long periods due to other guest smoking on their balconies and the traffic noise. One of our party arrived the Thursday and did make management aware of the smell and they sprayed the room. When I arrived on Friday it was still a problem and I spoke to management again and the room was sanitised again. We were out early on Saturday and came back too late to make them aware that it is still a problem. When I mentioned it again on Sunday we were offered a room change but by then it was too late as we were checking out on Monday. Apartment advertised as sleeping 3 - the beds in the room were fine but the sofa bed in the lounge area was really uncomfortable and the mattress super thin. Luckily, I am short and ended up just sleeping on the couch. I would not recommend this apartment for three guests. If you are looking for something close enough to city, airport and self-catering then this apartment is Ok (not 4 stars though).

Very helpful and accommodating staff members

We stayed here for 10 nights. The location was great for our needs, a short walk to the train/bus stops. The room was adequate but there was a shortage of things in the kitchen. There was no coffee maker, little cutlery and only 2 mugs. The location made up for the shortcomings. Next time I would ask for a quieter room at the far end of the building, not so close to Cleveland St.

Staff was excellent! Near enough to central station to make getting around quite convenient.

Staff even spoke French and was extremely nice

Liked that it was close to our venue Didnt like no coat hangers in the cupboard, very inconvenienr

Firstly the positive about this property - the staff. Reception staff were so wonderfully helpful and friendly they really made our stay a lot better. However unfortunately the property itself is not good. It’s incredibly noisy meaning no good nights sleep were had. The bedroom window was broken letting in more noise and heat. Aircon unit in the living room only which did nothing for the warmth of the bedroom. The lift to the top floor also broke during our stay and we had to find alternative ways out via the fire escape. Wouldn’t stay again. The only saving grace is the staff here!

Washing machine is very loud n noisy. Dining table legs were damaged. No repair was made.

I've stayed here a couple times now, great location and easy to walk into city. Rooms are outdated, but comfortable. Only issue I have is payment by credit card, took 12 days to debit from account usually done within 7. I'm left short this pay now due to it sitting there pending so long.

We only stayed one night as we were attending a show near by. The room we had 102 was tried but clean. Major problem with the blind facing the main road. It was not only cheap but useless. A street light is right outside so our room as lite all night. It’s not the cheapest hotel but this needs to be addressed. Unlikely to return.

Great location for us, we were visiting our son who lives in the area. The room was clean. Receptionist was welcoming and cheerful. We will stay again.

Great price. Spacious room. Pool looked good and gym was great but worlds most uncomfortable beds. All 6 of us said thr same thing

As always Nesuto was accommodating and comfortable. The property is perfect. The only problem is that the air conditioner periodically made a tapping sound on the walls that confused me and on the 3rd night the hot water had run out. It was fixed quickly though :). Lovely team at reception. Will always come back to this hotel

All good

Reasonably convenient to Redfern Station. The unit floors were not very clean. The linens and kitchen were clean. The furniture and rugs were starting to look shabby. The a/c froze during the night and woke us with a great grinding noise and spit out ice. There was no coffee pot but the kind staff found one for our use.

Spacious room with kitchen and laundry. Quiet enough if up high at back of building.