Park Hyatt Melbourne

Staff were so kind, and the place was absolutely luxurious!

Great stay. Enjoyable and relaxing. Service was exemplary and facilities were amazing. Highly recommend staying here! Definitely worth the money.

Excellent and friendly staff. We enjoyed our overnight stay and look forward to our next stay.

All good

I enjoyed the proximity to lots of restaurants and shops.

We stayed last year and loved it so much, we decided to celebrate our milestone birthdays this year.

Service with porters and reception is average - could be better. Restaurant breakfast superb. Service at restaurant very good.

Nice sray

Love the Park Hyatt Melbourne as it is very luxurious and comfortable. Staff are very friendly.

Beautiful hotel! Amazing and very accomodation, customer service staff. The room was beautiful, comfortable, view was beautiful and location was perfect.

We have been a keen member of this hotel chain and loved every bit of our past stays. This time was different; While in the female change/sauna room, a male technician came in and began his work on a broken steam sauna. No warning, no previous notice, just a sign post that he brought in, saying “male staff at work”. The man left after I almost screamed to do so. Complained to the reception staff, who said “don’t know why the steam sauna didn’t have a closed sign”, clearly not understanding the layout of the change room or the distress it caused in us. The reception staff wrote back, instead of coming face to face, with a very small portion of refund. No phone call, no apology from the management since then. I would have loved to go back there but extremely scared of doing so. Please everyone be careful.

Never do life without the support of an excellent hotel... And look no further than the likes of the Park Hyatt for such support.

Absolutely impeccable stay. Lovely ample rooms that were perfect for our little baby. Beautiful facilities for the conference I attended. The service was flawless and exceeded expectations - every amenity at your disposal and I was even given a garment steamer on request!

Very nice to stay in very clean n tidy local to downtown cbd

Excellent Staff, Friendly and Accomodating

Beautiful room, gardens and surrounding beautiful and location great not noisy from city surrounding. Customer service great will definitely be back!

Lovely hotel, friendly and helpful staff. Would stay again!

Good value for money for a high class hotel. May stay a bit closer to cbd next time

Room wasn’t ready at 3pm check in, reception desk tried to charge us again for accomodation we had already paid for even though we showed them proof of payment, upon finally getting into our room it was noted the room had not been properly serviced! Significantly - our desk chair appeared to have a blood stain on the seat- reception were notified immediately, we waited over half an hour before walking to reception ourselves and speaking to the hotel manager, the lovely lady who urgently came to our room to clean it bought sheets with the message to clean soiled sheets not the seat! The seat was cleaned, but then we were left with a wet seat that couldn’t then be used. The cups in the bedroom had paper coasters but noted not in the bathroom. Maybe it’s not a done thing anymore but the toilet did not have a paper clean seal over it, which makes me wonder if it was cleaned at all. Then I ran a lovely bath and went to turn on the tv and couldn’t find the remote control… no where to be seen! Rang reception, apparently they’ve been removed from all the bathrooms whilst the networks are getting servicing. I won’t bring up dinner. 5 star hotel, 2 star experience. So disappointed. Will never go back again!!!!

Was a fantastic experience overall! Room was grea,staff was pleasant! Would stay there again!