Park Hyatt Melbourne

Hotels
9.1
/10
Exceptional
985 reviews

What Guests Say About Their Stay

Mathew
10.0
/ 10
Great stay. Enjoyable and relaxing. Service was exemplary and facilities were amazing. Highly recommend staying here! Definitely worth the money.
Declan
10.0
/ 10
Excellent and friendly staff. We enjoyed our overnight stay and look forward to our next stay.
Verified traveler
10.0
/ 10
We stayed last year and loved it so much, we decided to celebrate our milestone birthdays this year.
In the Area
See Map
1 Parliament Square, East Melbourne, Melbourne, Victoria, Australia, 3002

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Park Hyatt Melbourne is a good choice when you are visiting East Melbourne. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Park Hyatt Melbourne

1 Parliament Square, East Melbourne, Melbourne, Victoria, Australia, 3002
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Park Hyatt Melbourne Rates per Night

Park Hyatt Melbourne room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Park Hyatt Melbourne hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Park Hyatt Melbourne Location & Address

Park Hyatt Melbourne is located at 1 Parliament Square, East Melbourne, Melbourne, Victoria, Australia, 3002, 1 Parliament Square, Melbourne VIC 3002, Australia. It's situated in the heart of Melbourne, known for its upscale atmosphere and proximity to cultural attractions. The hotel is approximately 2 km from the city center.

How to go to Park Hyatt Melbourne from Airport

Arranging your hotel transfer from the airport to hotel doesn't have to be a chore. Here's a breakdown of how to get to Park Hyatt Melbourne from Melbourne Airport (MEL):

  • Taxi (Most Direct):

    A taxi is the most straightforward option, taking you directly from the airport to the hotel. Expect a journey of around 30-40 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services like Traveloka offer a similar door-to-door service as taxis. Simply book via the Traveloka app upon arrival.
  • SkyBus and Taxi/Ride Hailing (Affordable):

    The SkyBus offers a cost-effective transfer from the airport to Southern Cross Station in the city centre. From there, you can take a short taxi or Ride Hailing to Park Hyatt Melbourne.
  • Public Transport (Most Affordable):

    Take the Route 901 bus from Melbourne Airport to Broadmeadows Station, then transfer to a train to Parliament Station. From Parliament Station, it's a short walk to the hotel. This is the most budget-friendly option but takes the longest.

Tips:

For the most convenient route, consider a taxi or Ride Hailing, especially if you have luggage. If you're on a budget, the SkyBus combined with a short taxi ride is a good compromise.

Park Hyatt Melbourne Reviews & Summary

Looking for all about hotel Park Hyatt Melbourne? Hotel reviews consistently praise Park Hyatt Melbourne for its exceptional service, luxurious accommodations, and prime location. Guests rave about the attentive staff, the beautifully appointed rooms, and the stunning views of the city.

What guests love about the hotel is its commitment to providing a truly memorable experience. Standout features include the hotel's award-winning restaurant, its state-of-the-art fitness center, and its tranquil spa. The hotel's central location also makes it easy to explore Melbourne's many attractions.

"From the moment I arrived, I was treated like royalty. The staff went above and beyond to ensure that my stay was perfect. The room was spacious and luxurious, and the views were breathtaking. I can't wait to return!"

Park Hyatt Melbourne Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Park Hyatt Melbourne offers a range of categories of hotel rooms to suit every need and preference. Here's a breakdown of the different hotel bedroom types available:

  • Park King:

    Features a king-size bed and city views. Non-smoking rooms are available. Bathtub and bidet included.
  • Park Twin:

    Offers two twin beds and city views. Non-smoking rooms are available. Bathtub and bidet included.
  • Park Deluxe King:

    A larger room with a king-size bed and enhanced city views. Non-smoking rooms are available. Bathtub and bidet included.
  • Park Suite:

    A spacious suite with a separate living area and bedroom, offering panoramic city views. Non-smoking rooms are available. Bathtub and bidet included.
  • Diplomat Suite:

    An expansive suite with multiple rooms, ideal for families or extended stays. Non-smoking rooms are available. Bathtub and bidet included.

Park Hyatt Melbourne is generally not pet-friendly. Contact the hotel directly to confirm their current policy and any associated charges or requirements.

Hotel Facilities in Park Hyatt Melbourne

Hotel amenities can significantly enhance your stay. Park Hyatt Melbourne boasts a wide array of hotel facilities designed to cater to both adults and children. Here's a glimpse of what you can expect:

  • Indoor Swimming Pool:

    Enjoy a refreshing swim in the hotel's heated indoor pool. Open daily from 6:00 AM to 10:00 PM.
  • Fitness Centre:

    Stay active with state-of-the-art equipment. Open 24 hours.
  • Park Club Health & Day Spa:

    Indulge in a range of treatments and therapies. Prices vary depending on the service. Open daily from 9:00 AM to 9:00 PM.
  • Concierge Service:

    The concierge is available to assist with bookings, recommendations, and any other needs.
  • Business Centre:

    Stay connected with access to computers, printers, and other business facilities.
  • Babysitting Services:

    Available upon request for an additional fee. Contact the concierge for details.

Hotel Buffet or Restaurant/Cafe in Park Hyatt Melbourne

A great hotel buffet or restaurant can be a highlight of your trip. Park Hyatt Melbourne offers a variety of dining options, including a hotel restaurant and cafe, to satisfy every palate. Here's a taste of what's on offer:

  • Radii Restaurant & Bar:

    Offers modern Australian cuisine with stunning city views. Open for breakfast, lunch, and dinner. Main courses range from SGD 40-70.
  • The Tea Lounge:

    Enjoy a traditional afternoon tea experience with a selection of teas, sandwiches, and pastries. Prices start from SGD 60 per person. Open daily from 10:00 AM to 5:00 PM.
  • Park Lounge:

    A relaxed setting for coffee, light meals, and cocktails. Prices range from SGD 20-40. Open daily from 7:00 AM to 11:00 PM.

Radii Restaurant is known for its signature dishes featuring fresh, local ingredients. The Tea Lounge offers a delightful afternoon tea experience with a wide selection of teas and delectable treats.

Park Hyatt Melbourne Airport pickups and How to Book

Looking for hotels with airport shuttle services? Park Hyatt Melbourne offers hotel to airport transfer services to ensure a seamless arrival and departure. Here's how to book:

To arrange an airport pick-up, contact the hotel directly at least 24 hours in advance. You can provide your flight details and arrival time, and the hotel will arrange for a private car to meet you at the airport. Alternatively, you can book an airport transfer through Traveloka when you make your hotel reservation.

Nearby MRT Station & Bus Stops

Navigating Melbourne is easy with its extensive public transport network. Here are some nearby MRT stations and bus stops near Park Hyatt Melbourne:

  • Parliament Station:

    Approximately 500 meters from the hotel. This station is on the City Loop and serves multiple train lines.
  • Bus Stop 11 Parliament Station/Spring Street:

    Located directly outside Parliament Station, serving various bus routes.
  • Bus Stop 12 Parliament Station/Bourke Street:

    Located on Bourke Street near Parliament Station, serving various bus routes.

To use public transport in Melbourne, you'll need a Myki card. You can purchase a Myki card at train stations, convenience stores, and online. Simply load the card with credit and touch on and off at the beginning and end of your journey.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Melbourne offers a wealth of nearby places to go and nearby sightseeing places that are perfect for families with kids. Here are a few ideas for things to see nearby:

  • Melbourne Zoo:

    (4 km from hotel) Home to over 3,000 animals from around the world. Entry price: Approximately SGD 45 per adult, SGD 23 per child.
  • Sea Life Melbourne Aquarium:

    (2 km from hotel) Discover a fascinating underwater world. Entry price: Approximately SGD 42 per adult, SGD 29 per child.
  • Royal Botanic Gardens:

    (3 km from hotel) Explore beautiful gardens, walking trails, and a children's garden. Free entry.
  • Scienceworks:

    (7 km from hotel) An interactive science museum with exhibits for all ages. Entry price: Approximately SGD 15 per adult, SGD 12 per child.
  • National Gallery of Victoria (NGV):

    (2 km from hotel) Explore art from around the world. Free entry to the general collection.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Australia!

Where to eat near Park Hyatt Melbourne (Melbourne)

Craving some nearby dining options? Melbourne is a foodie paradise, with a diverse range of local food and local restaurant options to satisfy every taste. Here are a few suggestions for food eatiries near me:

Cafes/Restaurants:

  • Hardware Societe:

    A popular cafe known for its delicious brunch dishes.
  • Chin Chin:

    A vibrant restaurant serving Southeast Asian cuisine.
  • Cumulus Inc.:

    A stylish restaurant offering modern Australian dishes.

Local Street Food:

  • Meat Pies:

    A classic Australian savoury pie filled with meat and gravy.
  • Fish and Chips:

    Crispy battered fish served with hot chips.
  • Sausage Rolls:

    A flaky pastry filled with sausage meat.
  • The Chiko Roll:

    A deep-fried snack filled with a mixture of vegetables and meat.
  • Lamingtons:

    A sponge cake coated in chocolate and coconut.

Shopping places near Park Hyatt Melbourne (Melbourne)

Looking for some retail therapy? Melbourne offers a fantastic array of nearby shopping destinations, from department stores near me to unique boutiques. Here are a few suggestions for shops near me and nearby shopping:

  • Bourke Street Mall:

    A pedestrianised mall featuring major department stores and flagship boutiques.
  • Collins Street:

    Known for its luxury boutiques and high-end fashion.
  • Queen Victoria Market:

    A historic market offering a wide range of goods, from fresh produce to souvenirs.

Other Places to Stay Near Park Hyatt Melbourne

Need an alternative to Park Hyatt Melbourne? Melbourne boasts a wide range of accommodations to suit every budget and preference. Here are a few options for affordable hotels nearby, as well as luxury and mid-range choices:

Luxury/5–6 star hotels nearby:

  • The Langham, Melbourne:

    Offers luxurious accommodations and stunning city views.
  • Crown Towers Melbourne:

    Features opulent suites and a world-class casino.
  • Grand Hyatt Melbourne:

    Boasts elegant rooms and a prime location on Collins Street.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Australia!

Four-star hotels nearby:

  • The Hotel Windsor:

    A historic hotel with classic charm and modern amenities.
  • Pullman Melbourne on the Park:

    Offers stylish rooms and a convenient location near the MCG.
  • Novotel Melbourne on Collins:

    Features comfortable accommodations and a range of facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Australia!

Three-star hotels nearby:

  • ibis Melbourne Hotel & Apartments:

    Offers affordable accommodations in a central location.
  • Travelodge Hotel Melbourne Docklands:

    Features comfortable rooms and a convenient location near the waterfront.
  • Citadines on Bourke Melbourne:

    Offers serviced apartments with kitchenettes and laundry facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Australia!

Conclusion

Finding the perfect hotel for your Melbourne getaway is easy with Traveloka. With a wide range of options to suit every budget and preference, you're sure to find the ideal accommodation for your needs. Check hotel availability and make your hotel reservations today!

Whether you're looking for a luxurious five-star hotel or a budget-friendly apartment, Traveloka has you covered. Start planning your dream trip to Melbourne now and enjoy exclusive deals and discounts on your room booking. Don't miss out on the opportunity to experience the best of Melbourne!

Explore more options and book cheap hotels in Australia or discover cheap hotels nearby for your next adventure.

All facilities in Park Hyatt Melbourne

Others Park Hyatt Melbourne
Others

Things to Do

  • Shops
  • Hot tub
  • Indoor pool
  • Spa
  • Health club
  • Garden
  • Library
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Fireplace in lobby
  • Banquet
  • Ballroom
  • Terrace

Business Facilities

  • Meeting facilities
  • Conference center
  • Computer station
  • Business center

Sports and Recreations

  • Indoor tennis court
  • Fitness center
  • Tennis court

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Transportation

  • Valet parking (surcharge)

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in Park Hyatt Melbourne

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately AUD 50 to 50 for adults, and AUD 25 to 25 for children
  • Valet parking fee: AUD 80 per day (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a smoke detector

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
15:00 - 03:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 03:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Park Hyatt Melbourne
245
Number of floors in Park Hyatt Melbourne
20
Another facilities in Park Hyatt Melbourne
Shops, Hot tub, Indoor pool, Spa, Health club

Frequently asked question in Park Hyatt Melbourne

What are available facilities at Park Hyatt Melbourne?
There are top facilites at Park Hyatt Melbourne such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Park Hyatt Melbourne?
The standard check-in time at Park Hyatt Melbourne is starting from 15:00 - 03:00 while the latest check-out time is at Before 11:00
Does Park Hyatt Melbourne provide breakfast?
Yes, Park Hyatt Melbourne provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Park Hyatt Melbourne
Park Hyatt Melbourne has a 5.0-star rating.
How many floors does Park Hyatt Melbourne have?
Park Hyatt Melbourne has 20.
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More Reviews from Other Guests in Park Hyatt Melbourne

Overall Ratings & Reviews Park Hyatt Melbourne

Traveloka (5)
Other sources (980)
9.2
Exceptional
From 980 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Park Hyatt Melbourne

Number of reviews per page
20
40
Top reviews
Cameron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were so kind, and the place was absolutely luxurious!
Mathew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay. Enjoyable and relaxing. Service was exemplary and facilities were amazing. Highly recommend staying here! Definitely worth the money.
Declan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent and friendly staff. We enjoyed our overnight stay and look forward to our next stay.
Jiaqi
icon-Business Family
Business Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All good
Jennifer
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I enjoyed the proximity to lots of restaurants and shops.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We stayed last year and loved it so much, we decided to celebrate our milestone birthdays this year.
David
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Service with porters and reception is average - could be better. Restaurant breakfast superb. Service at restaurant very good.
Dave
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice sray
Jennifer
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Love the Park Hyatt Melbourne as it is very luxurious and comfortable. Staff are very friendly.
Sophia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Beautiful hotel! Amazing and very accomodation, customer service staff. The room was beautiful, comfortable, view was beautiful and location was perfect.
Hiroko
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We have been a keen member of this hotel chain and loved every bit of our past stays. This time was different; While in the female change/sauna room, a male technician came in and began his work on a broken steam sauna. No warning, no previous notice, just a sign post that he brought in, saying “male staff at work”. The man left after I almost screamed to do so. Complained to the reception staff, who said “don’t know why the steam sauna didn’t have a closed sign”, clearly not understanding the layout of the change room or the distress it caused in us. The reception staff wrote back, instead of coming face to face, with a very small portion of refund. No phone call, no apology from the management since then. I would have loved to go back there but extremely scared of doing so. Please everyone be careful.
Read More
jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Never do life without the support of an excellent hotel... And look no further than the likes of the Park Hyatt for such support.
Amanda
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Absolutely impeccable stay. Lovely ample rooms that were perfect for our little baby. Beautiful facilities for the conference I attended. The service was flawless and exceeded expectations - every amenity at your disposal and I was even given a garment steamer on request!
Catherine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very nice to stay in very clean n tidy local to downtown cbd
Ash
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent Staff, Friendly and Accomodating
Kathleen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Beautiful room, gardens and surrounding beautiful and location great not noisy from city surrounding. Customer service great will definitely be back!
Stefaan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Lovely hotel, friendly and helpful staff. Would stay again!
Caig
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Good value for money for a high class hotel. May stay a bit closer to cbd next time
Shona
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Room wasn’t ready at 3pm check in, reception desk tried to charge us again for accomodation we had already paid for even though we showed them proof of payment, upon finally getting into our room it was noted the room had not been properly serviced! Significantly - our desk chair appeared to have a blood stain on the seat- reception were notified immediately, we waited over half an hour before walking to reception ourselves and speaking to the hotel manager, the lovely lady who urgently came to our room to clean it bought sheets with the message to clean soiled sheets not the seat! The seat was cleaned, but then we were left with a wet seat that couldn’t then be used. The cups in the bedroom had paper coasters but noted not in the bathroom. Maybe it’s not a done thing anymore but the toilet did not have a paper clean seal over it, which makes me wonder if it was cleaned at all. Then I ran a lovely bath and went to turn on the tv and couldn’t find the remote control… no where to be seen! Rang reception, apparently they’ve been removed from all the bathrooms whilst the networks are getting servicing. I won’t bring up dinner. 5 star hotel, 2 star experience. So disappointed. Will never go back again!!!!
Read More
Cortney Jo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Was a fantastic experience overall! Room was grea,staff was pleasant! Would stay there again!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Park Hyatt Melbourne

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Park Hyatt Melbourne

Traveloka (5)
Other sources (980)
9.2
Exceptional
From 980 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Park Hyatt Melbourne

Number of reviews per page
20
40
Top reviews
Cameron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were so kind, and the place was absolutely luxurious!
Mathew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay. Enjoyable and relaxing. Service was exemplary and facilities were amazing. Highly recommend staying here! Definitely worth the money.
Declan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent and friendly staff. We enjoyed our overnight stay and look forward to our next stay.
Jiaqi
icon-Business Family
Business Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All good
Jennifer
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I enjoyed the proximity to lots of restaurants and shops.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We stayed last year and loved it so much, we decided to celebrate our milestone birthdays this year.
David
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Service with porters and reception is average - could be better. Restaurant breakfast superb. Service at restaurant very good.
Dave
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice sray
Jennifer
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Love the Park Hyatt Melbourne as it is very luxurious and comfortable. Staff are very friendly.
Sophia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Beautiful hotel! Amazing and very accomodation, customer service staff. The room was beautiful, comfortable, view was beautiful and location was perfect.
Hiroko
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We have been a keen member of this hotel chain and loved every bit of our past stays. This time was different; While in the female change/sauna room, a male technician came in and began his work on a broken steam sauna. No warning, no previous notice, just a sign post that he brought in, saying “male staff at work”. The man left after I almost screamed to do so. Complained to the reception staff, who said “don’t know why the steam sauna didn’t have a closed sign”, clearly not understanding the layout of the change room or the distress it caused in us. The reception staff wrote back, instead of coming face to face, with a very small portion of refund. No phone call, no apology from the management since then. I would have loved to go back there but extremely scared of doing so. Please everyone be careful.
Read More
jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Never do life without the support of an excellent hotel... And look no further than the likes of the Park Hyatt for such support.
Amanda
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Absolutely impeccable stay. Lovely ample rooms that were perfect for our little baby. Beautiful facilities for the conference I attended. The service was flawless and exceeded expectations - every amenity at your disposal and I was even given a garment steamer on request!
Catherine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very nice to stay in very clean n tidy local to downtown cbd
Ash
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent Staff, Friendly and Accomodating
Kathleen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Beautiful room, gardens and surrounding beautiful and location great not noisy from city surrounding. Customer service great will definitely be back!
Stefaan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Lovely hotel, friendly and helpful staff. Would stay again!
Caig
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Good value for money for a high class hotel. May stay a bit closer to cbd next time
Shona
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Room wasn’t ready at 3pm check in, reception desk tried to charge us again for accomodation we had already paid for even though we showed them proof of payment, upon finally getting into our room it was noted the room had not been properly serviced! Significantly - our desk chair appeared to have a blood stain on the seat- reception were notified immediately, we waited over half an hour before walking to reception ourselves and speaking to the hotel manager, the lovely lady who urgently came to our room to clean it bought sheets with the message to clean soiled sheets not the seat! The seat was cleaned, but then we were left with a wet seat that couldn’t then be used. The cups in the bedroom had paper coasters but noted not in the bathroom. Maybe it’s not a done thing anymore but the toilet did not have a paper clean seal over it, which makes me wonder if it was cleaned at all. Then I ran a lovely bath and went to turn on the tv and couldn’t find the remote control… no where to be seen! Rang reception, apparently they’ve been removed from all the bathrooms whilst the networks are getting servicing. I won’t bring up dinner. 5 star hotel, 2 star experience. So disappointed. Will never go back again!!!!
Read More
Cortney Jo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Was a fantastic experience overall! Room was grea,staff was pleasant! Would stay there again!
Number of reviews per page
20
40