墨尔本柏悦酒店

位於精華地段 又有免費電車可搭 去哪都方便

big room

I was amazed by the quality of room I had with the price. The service was also great.

酒店位置不错，门口就有地铁站，出行方便。服务也不错，礼貌有度

酒店位置不错，但比较老了，空间大，但是干净整洁，我们定的是Club Deluxe King Room ，一家4人2间房却分配在不同楼层最靠电梯一间，非常不方便，最不满意的是我们房间本来包含早餐，我们前一天10点半才吃完丰盛晚餐，第二天7点多离开前一点都不饿，但想到包含早餐，也就下去象征性的吃了一点点，结果回来后却收了另外收了16澳币，并被告知you had was the Full breakfast which cost $40 per person, and your room only included Continental breakfast which cost $32 per person. The amount $16 are the total amount of $8 each person for the differences between Continental and Full breakfast. 问题是当时并没有任何人告诉我们要另外收费，而且我们2大2小几乎就没吃什么东西，这个让人非常不爽。

我们圣诞入住这里，去哪里都很方便。但比不上其他我住过的柏悦那么豪华。房间很大，不错的。

Nice wine and dessert! Nice staff and gave us many suggestions for our trip. Special thanks to Heidi at the reception:) Wonderful!!!

飯店稍微老舊，但服務非常好

Staff were so kind, and the place was absolutely luxurious!

Great stay. Enjoyable and relaxing. Service was exemplary and facilities were amazing. Highly recommend staying here! Definitely worth the money.

Excellent and friendly staff. We enjoyed our overnight stay and look forward to our next stay.

All good

I enjoyed the proximity to lots of restaurants and shops.

We stayed last year and loved it so much, we decided to celebrate our milestone birthdays this year.

平日だったこともあるが非常に静かで落ち着いた雰囲気があり、某外資系の他のホテルと比べ非常に満足度は高かった。

Service with porters and reception is average - could be better. Restaurant breakfast superb. Service at restaurant very good.

Nice sray

Love the Park Hyatt Melbourne as it is very luxurious and comfortable. Staff are very friendly.

Beautiful hotel! Amazing and very accomodation, customer service staff. The room was beautiful, comfortable, view was beautiful and location was perfect.

We have been a keen member of this hotel chain and loved every bit of our past stays. This time was different; While in the female change/sauna room, a male technician came in and began his work on a broken steam sauna. No warning, no previous notice, just a sign post that he brought in, saying “male staff at work”. The man left after I almost screamed to do so. Complained to the reception staff, who said “don’t know why the steam sauna didn’t have a closed sign”, clearly not understanding the layout of the change room or the distress it caused in us. The reception staff wrote back, instead of coming face to face, with a very small portion of refund. No phone call, no apology from the management since then. I would have loved to go back there but extremely scared of doing so. Please everyone be careful.