Does Riviera Mackay provide parking?

Yes, Riviera Mackay provides parking. Please confirm details directly with the hotel.

What do past guests say about Riviera Mackay?

Riviera Mackay is well-known for its Room Comfort, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Riviera Mackay

Name: Riviera Mackay
Address: 5 - 7 Nelson St, Mackay, Queensland, Australia, 4740, 5 - 7 Nelson St, Queensland, 4740, Australia
Rating: 9.2

Service Apartment

9.2

/10

Exceptional

426 reviews

What Guests Say About Their Stay

Clive

10.0

/ 10

Check in was seamless, the apartment clean and in good condition. We like the location, close to everything

Clive

10.0

/ 10

Good location, we liked the size and layout of the apartment, it also had a good sized balcony overlooking the river

I

10.0

/ 10

We had a large spacious suite with an extensive balcony area. The staff were very nice and an issue with a tripped fuse was fixed quickly. However over the six nights the room was serviced once and we had to ask for supplies.

In the Area

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5 - 7 Nelson St, Mackay, Queensland, Australia, 4740

Main Facilities

Parking

WiFi

Elevator

Riviera Mackay is a accommodation is located at Mackay.

Available Room Types in Riviera Mackay

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What's around Riviera Mackay

5 - 7 Nelson St, Mackay, Queensland, Australia, 4740

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General

In Mackay (City Centre)

Location

A stay at Riviera Mackay places you in the heart of Mackay, steps from Bluewater Lagoon and 3 minutes by foot from Caneland Central. This aparthotel is 0.4 mi (0.7 km) from Jubilee Park and 0.6 mi (0.9 km) from Mackay Enertainment and Convention Centre.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Bluewater Lagoon - 0.2 km / 0.1 mi
Caneland Central - 0.2 km / 0.1 mi
Artspace Mackay - 0.7 km / 0.4 mi
Jubilee Park - 0.7 km / 0.4 mi
Mackay Enertainment and Convention Centre - 1 km / 0.6 mi
Ken Burgess Orchid House - 2.1 km / 1.3 mi
Harrup Park - 2.8 km / 1.7 mi
Great Barrier Reef Arena - 2.9 km / 1.8 mi
Pioneer Valley - 3.4 km / 2.1 mi
Mackay Basketball Stadium - 3.4 km / 2.1 mi
BB Print Stadium - 3.5 km / 2.2 mi
Mackay Base Hospital - 3.7 km / 2.3 mi
Mackay Regional Botanical Gardens - 3.8 km / 2.3 mi
Town Beach - 3.9 km / 2.4 mi
Mackay Regional Botanic Gardens - 4.3 km / 2.7 mi

The preferred airport for Riviera Mackay is Mackay, QLD (MKY) - 5.9 km / 3.7 mi

Facilities

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Business Facilities

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Rooms

Make yourself at home in one of the 28 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies. 42-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided once per stay.

All facilities in Riviera Mackay

Entertainment Facility

Fitness Center

Common Space

Lobby

Accommodation Services

General

Parking
Terrace
Rooftop terrace

Public Facilities

Parking
Smoke-free area
Elevator

Hotel Services

Laundry service
Luggage storage
Concierge

Things to Do

Barbecue

Connectivity

Free WiFi

Accommodation Policy & General Information in Riviera Mackay

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 10:00

Pets

Service Animals Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A damage deposit of AUD 200.00 will be collected before check-in.

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Property uses a professional cleaning service, Events/parties not allowed, Parking height restrictions apply, Contactless check-in is available, Guest will receive an email before arrival 48 hours, Guests will receive an email with special check-in instructions

Uncovered self parking fee: AUD 7 per day
Uncovered extended parking fee: AUD 7 per day
Early check-in fee: AUD 50.00 (subject to availability)
Late check-out fee: AUD 50.00 (subject to availability)
Crib (infant bed) fee: AUD 10.0 per stay
Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	Parking, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - to 10:00
Available rooms at Riviera Mackay	28
Number of floors in Riviera Mackay	11
Another facilities in Riviera Mackay	Terrace, Rooftop terrace, Smoke-free area, Laundry service, Luggage storage

Frequently asked question in Riviera Mackay

What are available facilities at Riviera Mackay?

There are top facilites at Riviera Mackay such as Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Riviera Mackay?

The standard check-in time at Riviera Mackay is starting from From 14:00 while the latest check-out time is at Before 10:00

What is the star rating of Riviera Mackay?

Riviera Mackay is a 4.0-star hotel.

How many floors does Riviera Mackay have?

Riviera Mackay has 11 floors.

How many rooms are available at Riviera Mackay?

Riviera Mackay has 28 rooms in total.

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More Reviews from Other Guests in Riviera Mackay

Overall Ratings & Reviews Riviera Mackay

Other sources (426)

9.2

Exceptional

From 426 reviews

Cleanliness

9.2

Room Comfort

9.4

Location

9.0

Service and Facilites

9.2

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Traveler Reviews Riviera Mackay

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Top reviews

Craig

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Excellent room Staff extremely helpful and pleasant

Michae

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

room was perfect. great view

Grant

Leisure with Partner

4.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Terrible condition got its age. The carpet was stained. The apartment smelt from the drains and the room had not been cleaned properly. Very disappointing

Clive

with Partner

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Check in was seamless, the apartment clean and in good condition. We like the location, close to everything

Darren

Business

8.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Very comfortable apartment with plenty of room. Great location near the city, free swimming pool Lagoon and large shopping centre.

Darren

Business

8.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

The blinds in lounge room were mouldy, floor was a bit sticky to walk on and the shower screen in the bedroom was soap scummy. Some dishes were dirty. TV controls for the bedroom were on top of switchboard cabinet instead of on the side table in bedroom. The apartment was very comfortable and roomy. We had a good night sleep.

Christine

6.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Reception staff are barely civil in communications prior to the stay, but much better during the stay. Manager of the apts was helpful when I escalated to her, but we had an issue with the lift and her first response was that someone did it. The staff attitude towards paying guests leaves a lot to be desired. Apartments are very nice and location is great, but I wouldn’t stay again. They are beyond rigid with everything - read the rules before staying. Rooftop area is amazing, but they don’t encourage use of it and no outside guests allowed. Advertised room with a queen bed, but it was a double bed at best so sleep wasn’t easy with 2 of us in a double bed. Recommend Quest on Gordon to anyone looking for Mackay accom - staff, room and facilities all brilliant.

Guy

Business

10.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

As always i enjoy my stay here.

Erin

Leisure

8.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Clean room, but had Clean the room sign out for three days. ( Not done) ended up asking cleaner for clean towels. A little disappointing

Craig

Business

6.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

Rooms and balcony needed a better clean

Clive

with Partner

10.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

Good location, we liked the size and layout of the apartment, it also had a good sized balcony overlooking the river

Kim

with Partner

10.0

/10

Reviewed 38 week(s) ago

Hotels.com verified review

Nikki is great

Paris

Leisure Family

8.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Was a nice and quiet room and very spacious

Wendy

Leisure with Partner

4.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

Unit was filthy, thick dust on surfaces, cobwebs and dust all over the wall corners and pictures. Mould all over the TV cable, ants everywhere in the kitchen. Massive hole on the bedroom ceiling covered up with a mouldy piece of paper and tape. Dishwasher didn’t work. Made a complaint nothing done!

with Partner

10.0

/10

Reviewed 47 week(s) ago

Hotels.com verified review

Carolyn

Leisure with Partner

8.0

/10

Reviewed 51 week(s) ago

Expedia Group verified review

Nice property. Our instructions were clear as we had a late arrival due to train delays. Room was clean and cool. The accommodation is close to the shops and a walking track that lead you to the Botanic Gardens. Great rooms, and rhe staff were lovely and helpful as we left our bags with reception after our checkout. Great place to stay and very welcoming city.

Anne

with Partner

10.0

/10

Reviewed 52 week(s) ago

Hotels.com verified review

Exceeded my expectations, the check in was good, they even helped with list of restaurant suggestions in the local area. The room was clean and everything was in good condition. The room was a good size and well laid out

Darren

6.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

you could hear people in other rooms at 5am in the morning

Jennifer

Leisure with Partner

10.0

/10

Reviewed 59 week(s) ago

Expedia Group verified review

Reception was lovely

Guy

Business

10.0

/10

Reviewed 63 week(s) ago

Hotels.com verified review

This is the second time I have stayed at Riviera and it won't be the last. This is definitely my accommodation of choice in Mackay.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.