Sakura Apartment

Close to Southern Cross Station with a balcony

Covered in bed bug bites! Dirty on arrival. Soap filled with water. Toilet seat broken. Nothing like photos advertised. Was made pay additional cost for pull out couch when booked for family room. Very disappointing & disgusted.

Just a bit old, otherwise ok.

The apartment is in a great location, with easy access to public transport and plenty of good restaurants nearby. The apartment itself is a bit old, and the beds weren’t very comfortable. Overall, it’s a decent option for a short stay if you’re mainly looking for convenience and location rather than luxury.

Well priced. Good location. The room is showing its age. Check in is a bit of a stuff around but do the pre check in stuff and it's as smooth as it can be. Good view

We were disappointment regarding our stay at Sakura Apartments. Our experience has been marred by poor room maintenance, and hygiene issues that impacted my family’s safety and comfort. Room Maintenance and Hygiene Concerns: While the room initially appeared adequate, a closer inspection revealed several broken or unhygienic features: Kitchen: The stove was missing its control button and had a visible chip on the edge. Bathroom: The door had no lock, and the top of the door frame was covered in thick dust. The mirror edges were worn out, and in one of the top corners of the shower area, there was broken, molding material. Laundry: Both the washing machine and dryer were dirty with mold around the machine rings; they were in desperate need of a thorough cleaning. Bedding: I was shocked to find a cockroach crawling on my bed, which made it impossible to sleep due to health concerns. Furthermore, the small bed for my child had no quilt cover sheet and the mattress was so uneven it was unusable.

Great location and good value. Apartment has just about everything needed for a comfortable stay. Could do with a few more of the basics, eg T towels, washing up liquid, clothes etc. Nice to have a small outside balcony area. Excellent shower. Modern microwave and washing machine. Front entrance closed late at night so to gain entry to the building you need to use the side entrance on the right hand side.

The staff at check in were lovely and the instructions to get into the car park and the apartment were clear and easy to follow. When we got into our room and had a look around, the first thing that really stood out was that there was a general griminess to the place and the bathroom really cemented that with the obvious mould all around the shower. There were only two towels supplied despite the three guest booking and when it came to bed time, we were left sleeping with no bedding in the master bedroom as no bedding was provided for the third guest sleeping on the fold out sofa. The apartment is in a great location, very convenient and easy to access various parts of the city, the stay was just a bit disappointing

Check in was simple via a cafe down the road. Staff were pleasant and helpful. Room was very worn, it has seen some traffic. Carpets are stained and vacuum cleaner doesn't make it into the corners. Patio furniture included two damaged chairs, which is not ideal. Right across from Spencer Street Station. At the price point, I wouldn't stay again but it suited our needs.

Staff were very friendly but very confusing place to find. A lot of the lifts in building were out of order, the room itself was not very clean (dirty floor and marks all over the windows and tv) and the queen bed slats are broken and being held up by a green crate under the bed so it falls in in the middle. The pool area was great and it’s very close to everything. For the price we paid it was sufficient enough for us, quite spacious. But it needs a proper clean, bed to be fixed and some proper quality products for the bathroom. Also be ideal to provide pool towels.

The location of the apartment was very good (near Southern Cross Station. However there were a few issues with the Apartment. The toilet seat was broken and wobbly, the overhead Fluro Light above the stove kept falling out (had just been taped up) and the Kitchen Utensils were VERY basic and cheap. The apartment was clean on Arrival and quiet during our 2 night stay.

This hotel is foul. Absolutely foul. Dirty walls, dirty fridge, dirty mouldy showers, swollen skirting where it’s been flooded, smell of damp and the doors don’t lock to the balcony. Don’t do it!

Quite central location easy to get around

No communication prior to check in. No idea I had to go to a store down the road from apartment. Had to leave my bag and one of the staff didn’t speak English which is annoying in Australia! Room was basic. No tea towels to dry dishes and a dirty towel was in the cupboard.

Great restaurant

It was a pleasure to meet the staff during the check in process, it is a great location and I appreciate being able to be close to the CBd and close to my Son who lives next door in Madison

Hard to comment on the property as I could not get access. Contact numbers were not manned. After 30 mins I gave up and stayed somewhere else. I was not sure how such a place rated so liwly. Now I know.

Clean rooms, quick check in/out and great location.

Perfect location! Great pool and gym. Bed and sofa couch were rock hard. Shower door goes inwards so difficult to navigate getting in and out. Overall reasonable price.

Had a bit of trouble finding where to check-in as forgot to send the pre-check-in email. Frustrating that the contact number went to an answer phone and they never replied. Finally figured out we had to go to the Sakura Cafe. Staff member was nice, if you leave your bags they secure them with bike locks, as they sit in the front of the shop. Room was okay - two things, bathroom sink extremely slow draining - needs attention, and the advertised large twin sofa bed was just a small 'leather' couch which converted. First night extremely cold for our grandchild to sleep on, requested another duvea to use under the bottom sheet which was provided without issue. Bed only suitable for one child. Washing machine and dryer were great, fridge seemed to be running hot - didn't use anything else. Fantastic location for Southern Cross, Spencer Outlet, trams and eateries.