The Resort @ Dolphin Heads is located in area / city Mackay.
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The Resort @ Dolphin Heads
Hotels
7.4
/10
Pleasant
510 reviews
What Guests Say About Their Stay
Cynthia
10.0
/ 10
Curtains had mould. Ants on bathroom walls and kitchen bench. Could not use kitchen facility as we did not have a stove in our room. $25 each for cocktails that bar staff had no idea how to make. No room service or any services were available. The view was great though. I would not recommend.
Leanne
10.0
/ 10
Great spot for relaxing, had to get help to find our room, staff were more than helpful. The pool was great and the ocen veiw was great.
The room was clean, overall a very comfortable stay.
Keith
10.0
/ 10
The room was cleaned and perfect 1st floor view.Only disappointment was no onsite restaurant, no sink to wash up had to use bathroom one and wrong code for carpark and entry. Once we found the manager on the phone all was good and perfect. The view the gardens are very nice and well set out we will be back
In the Area
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6 Beach Road, Mackay, Queensland, Australia, 4740
Main Facilities
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Swimming Pool
Restaurant
Parking
WiFi
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What's around The Resort @ Dolphin Heads
6 Beach Road, Mackay, Queensland, Australia, 4740
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Location
The Resort @ Dolphin Heads is located in area / city Mackay.
About The Resort @ Dolphin Heads
Not only located within easy reach of various places of interests for your adventure, but staying at The Resort @ Dolphin Heads will also give you a pleasant stay.
From business event to corporate gathering, The Resort @ Dolphin Heads provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at The Resort @ Dolphin Heads, a wonderful accommodation for your family holiday.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
With all facilities offered, The Resort @ Dolphin Heads is the right place to stay.
All facilities in The Resort @ Dolphin Heads
Bar, Cafe and Lounge
Swimming Pool
Common Space
Lobby
Exterior
Things to Do
- Romantic proposal packages
- Outdoor pool
- Barbecue
- Picnic area
- Garden
- Pool sun loungers
General
- Swimming pool
- Smoking area
- Parking
- Banquet
- Terrace
Food and Drinks
- Poolside bar
- Breakfast
- Snack bar
Accessibilty
- Accessible parking
- Disabled access friendly
- Accessible path of travel
Public Facilities
- Coffee shop
- Coffee/tea in lobby
Business Facilities
- Conference center
- Conference rooms
Sports and Recreations
- Beach volleyball
- Volleyball
Family-friendly Facilities
- Children pool
Transportation
- Limited parking
Connectivity
- Free WiFi
Hotel Services
- Luggage storage
Accommodation Policy & General Information in The Resort @ Dolphin Heads
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
14:00 - 23:00
Check-out:
Before 10:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Pets
Service Animals Allowed
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General Information
Popular Facilities | Swimming Pool, Restaurant, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - 23:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Resort @ Dolphin Heads | 50 |
Number of floors in The Resort @ Dolphin Heads | 2 |
Another facilities in The Resort @ Dolphin Heads | Romantic proposal packages, Outdoor pool, Barbecue, Picnic area, Garden |
Frequently asked question in The Resort @ Dolphin Heads
What are available facilities at The Resort @ Dolphin Heads?
There are top facilites at The Resort @ Dolphin Heads such as Swimming Pool, Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Resort @ Dolphin Heads?
The standard check-in time at The Resort @ Dolphin Heads is starting from 14:00 - 23:00 while the latest check-out time is at Before 10:00
Does The Resort @ Dolphin Heads provide breakfast?
Yes, The Resort @ Dolphin Heads provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Resort @ Dolphin Heads?
The Resort @ Dolphin Heads is a 3.5-star hotel.
How many floors does The Resort @ Dolphin Heads have?
The Resort @ Dolphin Heads has 2 floors.
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More Reviews from Other Guests in The Resort @ Dolphin Heads
Overall Ratings & Reviews The Resort @ Dolphin Heads
Other sources (510)
7.4
Pleasant
From 510 reviews
Cleanliness
7.0
Room Comfort
6.8
Service and Facilites
7.4
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Traveler Reviews The Resort @ Dolphin Heads
Number of reviews per page
20
40
Top reviews
Cynthia
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Curtains had mould. Ants on bathroom walls and kitchen bench. Could not use kitchen facility as we did not have a stove in our room. $25 each for cocktails that bar staff had no idea how to make. No room service or any services were available. The view was great though. I would not recommend.
melinda
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Room needed better cleaning bed was like sleeping on a rock
Craig
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Everything was good just under staff
Michelle
with Partner
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Room was in need of a decent clean. Thick dust on bathroom vent and on framed pictures in room. Sheer curtain mouldy and falling apart. Entry door sticks badly. Linen was clean and basic cleaning done. Such a shame this resort is run down. We booked as it said there was a restaurant but it was closed. The pool was beautiful and the grounds and gardens are well kept. Room was dated but we didn't care about that, it just needed a good clean and maintenance done. No beach access as only rock walls.
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Jessica
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Communication from property was great
Mark
with Partner
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
No reception but lady at bar courteous and helpful
Shontay
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Room was nice and clean
Rabeca
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The room was spotless; however, we had a problem with the water in the bathroom. It took us a long time to shower because, for some reason, the water would stop coming out, and we had to wait for it to start again.
Skye
Leisure
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Room was great, very clean. Beautiful view of the beach.
MICHAEL
Business and Leisure
6.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Ants everywhere upstairs all over the inside table for 3days
Gavin
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Room great pity restaurant wasn’t open on Saturday night
Vicki
Leisure with Partner
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
No staff around. Clean but needing maintenance. Lots of Ants. Verandah roof leaking. Outdoor table and chairs in need of replacing
Warren
Leisure Family
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Room was great, view was fantastic, would recommend to others.
Door lock needs replacing as very hard to open with key
Robyn
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Spotless uncluttered room
Easy check in
Very obliging friendly hosts
Kristina
Leisure with Partner
4.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
The room was juat average, sliding door did not close properly and was very loud. Linens were slightly dirty, bathroom light was broken and didnt turn on, tv was broken and didnt work. Staff was very limited so couldnt even ask for help. The facility expected you to leave the dishes clean before leaving (otherwise a charge) however, no sink - we had to wash dishes in the bathroom sink and no supplies were prvided. Ants everywhere, door and bathroom were rusty. Plates and cutlery were limited.
No instructions on how to use the pool facilities, we finally asked someone who told us there was a fob to access the pool (day 2).
Views were lovely but thats about it. Pool was ok.
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Leanne
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Great spot for relaxing, had to get help to find our room, staff were more than helpful. The pool was great and the ocen veiw was great.
The room was clean, overall a very comfortable stay.
Keith
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
The room was cleaned and perfect 1st floor view.Only disappointment was no onsite restaurant, no sink to wash up had to use bathroom one and wrong code for carpark and entry. Once we found the manager on the phone all was good and perfect. The view the gardens are very nice and well set out we will be back
Carlos
Business
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Checking in was incredibly easy. The clear instructions, sent directly to my mobile, were perfect for someone like me arriving late at night and leaving early in the morning. The room itself was very spacious with a very and a comfy bed. The view from the balcony was truly breathtaking. I'd highly recommend it as a place to spend some quiet time and just soak in the views.
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Michael
Leisure Family
6.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Woman’s hair on the bathroom floor on arrival. Dirty balcony tiles and no staff serviced the room throughout the entire stay.
nicola
Business
6.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
Nice spot
Number of reviews per page
20
40
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