The Resort @ Dolphin Heads is located in area / city Mackay.
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The Resort @ Dolphin Heads
Hotels
7.4
/10
Pleasant
460 reviews
What Guests Say About Their Stay
Leanne
10.0
/ 10
Great spot for relaxing, had to get help to find our room, staff were more than helpful. The pool was great and the ocen veiw was great.
The room was clean, overall a very comfortable stay.
Keith
10.0
/ 10
The room was cleaned and perfect 1st floor view.Only disappointment was no onsite restaurant, no sink to wash up had to use bathroom one and wrong code for carpark and entry. Once we found the manager on the phone all was good and perfect. The view the gardens are very nice and well set out we will be back
Carlos
10.0
/ 10
Checking in was incredibly easy. The clear instructions, sent directly to my mobile, were perfect for someone like me arriving late at night and leaving early in the morning. The room itself was very spacious with a very and a comfy bed. The view from the balcony was truly breathtaking. I'd highly recommend it as a place to spend some quiet time and just soak in the views.
In the Area
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6 Beach Road, Mackay, Queensland, Australia, 4740
Main Facilities
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Swimming Pool
Restaurant
Parking
WiFi
Available Room Types in The Resort @ Dolphin Heads
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What's around The Resort @ Dolphin Heads
6 Beach Road, Mackay, Queensland, Australia, 4740
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Discover More About The Resort @ Dolphin Heads
General
In Mackay (Dolphin Heads)
Location
With a stay at The Resort @ Dolphin Heads in Mackay (Dolphin Heads), you'll be within a 5-minute drive of Eimeo Beach and Blacks Beach Park. This beach hotel is 2.8 mi (4.5 km) from Eimeo Road State School and 3.3 mi (5.3 km) from Northern Beaches Central Shopping Centre.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Eimeo Beach - 2.2 km / 1.3 mi
Blacks Beach Park - 3.1 km / 1.9 mi
Eimeo Road State School - 4.4 km / 2.7 mi
Northern Beaches Central Shopping Centre - 5.3 km / 3.3 mi
Northern Beaches Bowls Club - 5.5 km / 3.4 mi
Hibiscus Shopping Centre - 6.5 km / 4.1 mi
Bucasia Beach - 7.5 km / 4.7 mi
Mount Pleasant Shopping Centre - 11.7 km / 7.3 mi
Echidna Nature Refuge - 12 km / 7.5 mi
Floodway Conservation Area - 12.6 km / 7.8 mi
Mackay Regional Botanical Gardens - 12.6 km / 7.9 mi
Water Bird Habitat Conservation Area - 13.6 km / 8.4 mi
Reliance Creek National Park - 14.5 km / 9 mi
Pioneer Valley - 15.1 km / 9.4 mi
Jubilee Park - 15.8 km / 9.8 mi
The preferred airport for The Resort @ Dolphin Heads is Mackay, QLD (MKY) - 20.7 km / 12.9 mi
Facilities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include a picnic area, barbecue grills, and a banquet hall.
Business Facilities
Featured amenities include luggage storage, laundry facilities, and coffee/tea in a common area. Planning an event in Mackay? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
Dining
Satisfy your appetite with seafood at Salt Restaurant/Bar, a poolside restaurant where you can enjoy drinks at the bar/lounge, take in the pool view, and dine alfresco. Dining is also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are served on weekends from 8:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 50 individually decorated guestrooms, featuring refrigerators and microwaves. Rooms have private furnished balconies or patios. Flat-screen televisions with digital programming are available for your entertainment, and DVD players are also provided. Private bathrooms with showers feature complimentary toiletries and hair dryers.
All facilities in The Resort @ Dolphin Heads
Bar, Cafe and Lounge
Swimming Pool
Common Space
Lobby
Exterior
Things to Do
- Romantic proposal packages
- Outdoor pool
- Barbecue
- Picnic area
- Garden
- Pool sun loungers
General
- Swimming pool
- Smoking area
- Parking
- Banquet
- Terrace
Food and Drinks
- Poolside bar
- Breakfast
- Snack bar
Accessibilty
- Accessible parking
- Disabled access friendly
- Accessible path of travel
Public Facilities
- Coffee shop
- Coffee/tea in lobby
Business Facilities
- Conference center
- Conference rooms
Sports and Recreations
- Beach volleyball
- Volleyball
Family-friendly Facilities
- Children pool
Transportation
- Limited parking
Connectivity
- Free WiFi
Hotel Services
- Luggage storage
Accommodation Policy & General Information in The Resort @ Dolphin Heads
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
14:00 - 23:00
Check-out:
Before 10:00
Pets
Service Animals Allowed
Additional Policy
Professional property host/manager, Contactless check-out is available, By ocean, Cashless transactions are available, Contactless check-in is available, No elevators
- Fee for cooked-to-order breakfast: approximately AUD 5 to 22 for adults, and AUD 8 to 20 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Housekeeping is available for an additional fee
- Crib (infant bed) fee: AUD 30.0 per day
- Rollaway bed fee: AUD 30.0 per day
- Credit card charges are subject to a surcharge of 1 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General Information
Popular Facilities | Swimming Pool, Restaurant, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - 23:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Resort @ Dolphin Heads | 50 |
Number of floors in The Resort @ Dolphin Heads | 2 |
Another facilities in The Resort @ Dolphin Heads | Romantic proposal packages, Outdoor pool, Barbecue, Picnic area, Garden |
Frequently asked question in The Resort @ Dolphin Heads
What are available facilities at The Resort @ Dolphin Heads?
There are top facilites at The Resort @ Dolphin Heads such as Swimming Pool, Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Resort @ Dolphin Heads?
The standard check-in time at The Resort @ Dolphin Heads is starting from 14:00 - 23:00 while the latest check-out time is at Before 10:00
Does The Resort @ Dolphin Heads provide breakfast?
Yes, The Resort @ Dolphin Heads provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Resort @ Dolphin Heads?
The Resort @ Dolphin Heads is a 3.5-star hotel.
How many floors does The Resort @ Dolphin Heads have?
The Resort @ Dolphin Heads has 2 floors.
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More Reviews from Other Guests in The Resort @ Dolphin Heads
Overall Ratings & Reviews The Resort @ Dolphin Heads
Other sources (460)
7.4
Pleasant
From 460 reviews
Cleanliness
6.8
Room Comfort
6.8
Service and Facilites
7.4
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Traveler Reviews The Resort @ Dolphin Heads
Number of reviews per page
20
40
Top reviews
Jessica
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Communication from property was great
Mark
with Partner
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
No reception but lady at bar courteous and helpful
Shontay
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Room was nice and clean
Rabeca
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The room was spotless; however, we had a problem with the water in the bathroom. It took us a long time to shower because, for some reason, the water would stop coming out, and we had to wait for it to start again.
Skye
Leisure
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Room was great, very clean. Beautiful view of the beach.
MICHAEL
Business and Leisure
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Ants everywhere upstairs all over the inside table for 3days
Gavin
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Room great pity restaurant wasn’t open on Saturday night
Vicki
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
No staff around. Clean but needing maintenance. Lots of Ants. Verandah roof leaking. Outdoor table and chairs in need of replacing
Warren
Leisure Family
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Room was great, view was fantastic, would recommend to others.
Door lock needs replacing as very hard to open with key
Robyn
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Spotless uncluttered room
Easy check in
Very obliging friendly hosts
Kristina
Leisure with Partner
4.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The room was juat average, sliding door did not close properly and was very loud. Linens were slightly dirty, bathroom light was broken and didnt turn on, tv was broken and didnt work. Staff was very limited so couldnt even ask for help. The facility expected you to leave the dishes clean before leaving (otherwise a charge) however, no sink - we had to wash dishes in the bathroom sink and no supplies were prvided. Ants everywhere, door and bathroom were rusty. Plates and cutlery were limited.
No instructions on how to use the pool facilities, we finally asked someone who told us there was a fob to access the pool (day 2).
Views were lovely but thats about it. Pool was ok.
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Leanne
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Great spot for relaxing, had to get help to find our room, staff were more than helpful. The pool was great and the ocen veiw was great.
The room was clean, overall a very comfortable stay.
Keith
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The room was cleaned and perfect 1st floor view.Only disappointment was no onsite restaurant, no sink to wash up had to use bathroom one and wrong code for carpark and entry. Once we found the manager on the phone all was good and perfect. The view the gardens are very nice and well set out we will be back
Carlos
Business
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Checking in was incredibly easy. The clear instructions, sent directly to my mobile, were perfect for someone like me arriving late at night and leaving early in the morning. The room itself was very spacious with a very and a comfy bed. The view from the balcony was truly breathtaking. I'd highly recommend it as a place to spend some quiet time and just soak in the views.
Read More
Michael
Leisure Family
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Woman’s hair on the bathroom floor on arrival. Dirty balcony tiles and no staff serviced the room throughout the entire stay.
nicola
Business
6.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Nice spot
Warren
Leisure
6.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
I found out upon arrival that the reception has been permanently closed. I managed to find someone who runs the facility who advised that all the check-in details were sent to me by email however, this message was never received.
As there were no staff available through reception, my only point of contact was through the bar. Unfortunately, the bar staff were unable to assist with my queries and requests.
No Wi-fi (as advised on their web site)
No service on the room for my week long stay.
The pool was closed for repairs and maintenance throughout my stay there.
The evenings that I wanted to dine in the restaurant it was either closed (only open Wed - Sun) or not available on a Saturday night due to a function.
Location is fantastic but unfortunately let down by a very dated and understaffed facility.
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Annette
Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
A quiet stay with a lovely view.
Lisa
Leisure with Partner
6.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Firstly, the name of the resort does not match the booking site, so made it more difficult to find.
Was told the restaurant would be open for dinner and it wasn’t. Not what you want to hear after a 12 hour drive.
And thirdly, no one on reception when we checked out at 8.45 am. And no drop box for the room key.
Doug
Leisure Family
2.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
We only had a SMS message about our accommodation, how to enter the room and there was no internet.
Some personal attendence at reception would have been nice.
Number of reviews per page
20
40
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