ザ リゾート @ ドルフィン ヘッズ

Curtains had mould. Ants on bathroom walls and kitchen bench. Could not use kitchen facility as we did not have a stove in our room. $25 each for cocktails that bar staff had no idea how to make. No room service or any services were available. The view was great though. I would not recommend.

Room needed better cleaning bed was like sleeping on a rock

Everything was good just under staff

Room was in need of a decent clean. Thick dust on bathroom vent and on framed pictures in room. Sheer curtain mouldy and falling apart. Entry door sticks badly. Linen was clean and basic cleaning done. Such a shame this resort is run down. We booked as it said there was a restaurant but it was closed. The pool was beautiful and the grounds and gardens are well kept. Room was dated but we didn't care about that, it just needed a good clean and maintenance done. No beach access as only rock walls.

Communication from property was great

No reception but lady at bar courteous and helpful

Room was nice and clean

The room was spotless; however, we had a problem with the water in the bathroom. It took us a long time to shower because, for some reason, the water would stop coming out, and we had to wait for it to start again.

Room was great, very clean. Beautiful view of the beach.

Ants everywhere upstairs all over the inside table for 3days

Room great pity restaurant wasn’t open on Saturday night

No staff around. Clean but needing maintenance. Lots of Ants. Verandah roof leaking. Outdoor table and chairs in need of replacing

Room was great, view was fantastic, would recommend to others. Door lock needs replacing as very hard to open with key

Spotless uncluttered room Easy check in Very obliging friendly hosts

The room was juat average, sliding door did not close properly and was very loud. Linens were slightly dirty, bathroom light was broken and didnt turn on, tv was broken and didnt work. Staff was very limited so couldnt even ask for help. The facility expected you to leave the dishes clean before leaving (otherwise a charge) however, no sink - we had to wash dishes in the bathroom sink and no supplies were prvided. Ants everywhere, door and bathroom were rusty. Plates and cutlery were limited. No instructions on how to use the pool facilities, we finally asked someone who told us there was a fob to access the pool (day 2). Views were lovely but thats about it. Pool was ok.

Great spot for relaxing, had to get help to find our room, staff were more than helpful. The pool was great and the ocen veiw was great. The room was clean, overall a very comfortable stay.

The room was cleaned and perfect 1st floor view.Only disappointment was no onsite restaurant, no sink to wash up had to use bathroom one and wrong code for carpark and entry. Once we found the manager on the phone all was good and perfect. The view the gardens are very nice and well set out we will be back

Checking in was incredibly easy. The clear instructions, sent directly to my mobile, were perfect for someone like me arriving late at night and leaving early in the morning. The room itself was very spacious with a very and a comfy bed. The view from the balcony was truly breathtaking. I'd highly recommend it as a place to spend some quiet time and just soak in the views.

Woman’s hair on the bathroom floor on arrival. Dirty balcony tiles and no staff serviced the room throughout the entire stay.

Nice spot