WRAP on Southbank

Service Apartment
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8.7
/10
Very Good
2,866 reviews

What Guests Say About Their Stay

Jane

10.0
/ 10
The wrap continues to be our go to when in Melbourne. It makes accessing everything so easy, the parking is easy and our apartments always have great views. We feel well looked after in every visit.

Michael

10.0
/ 10
Beautiful views of the city with corner room with corner floor to ceiling windows. Impressive value for the price.

Nigel

10.0
/ 10
Couldn’t fault our second stay here, easy check in, room as expected and great location
In the Area
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133 -139 City Road, Southbank, Melbourne, Victoria, Australia, 3006

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
WRAP on Southbank is located in area / city Southbank. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around WRAP on Southbank

133 -139 City Road, Southbank, Melbourne, Victoria, Australia, 3006
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Lobby WRAP on Southbank
Lobby 2 WRAP on Southbank

Discover More About WRAP on Southbank

General
Near Crown Casino

Location
Located in Melbourne (Southbank), WRAP on Southbank is a 5-minute walk from Melbourne Skydeck and 5 minutes by foot from Southbank Promenade. This luxury aparthotel is 0.5 mi (0.8 km) from Melbourne Convention and Exhibition Centre and 0.6 mi (0.9 km) from Crown Casino.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Eureka Tower - 0.4 km / 0.2 mi
Melbourne Skydeck - 0.4 km / 0.2 mi
Southbank Promenade - 0.4 km / 0.3 mi
Hamer Hall - 0.7 km / 0.4 mi
Melbourne Arts Centre - 0.7 km / 0.4 mi
Crown Casino - 0.8 km / 0.5 mi
Flinders Lane - 0.8 km / 0.5 mi
National Gallery of Victoria - 0.8 km / 0.5 mi
Fed Square - 0.9 km / 0.5 mi
Melbourne Convention and Exhibition Centre - 0.9 km / 0.5 mi
SEA LIFE Melbourne - 0.9 km / 0.6 mi
Collins Street - 1 km / 0.6 mi
Forum Theatre - 1.2 km / 0.8 mi
Hardware Lane - 1.3 km / 0.8 mi
Regent Theatre - 1.3 km / 0.8 mi

The nearest airports are:
Melbourne, VIC (MEB-Essendon) - 20.2 km / 12.5 mi
Melbourne Airport (MEL) - 27.2 km / 16.9 mi
Avalon Airport (AVV) - 54.9 km / 34.1 mi

The preferred airport for WRAP on Southbank is Melbourne Airport (MEL).

Facilities
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 146 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.

All facilities in WRAP on Southbank

Entertainment Facility WRAP on Southbank
Entertainment Facility
Common Space WRAP on Southbank
Common Space
Lobby WRAP on Southbank
Lobby
Accommodation Services WRAP on Southbank
Accommodation Services
Exterior WRAP on Southbank
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Transportation

  • Limited parking
  • Limo or town car service
  • Secure parking

General

  • Banquet
  • Smoking area
  • Parking

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Food and Drinks

  • Vegetarian meal
  • Breakfast

Things to Do

  • Indoor pool
  • Sauna

Accessibilty

  • Accessible parking
  • Accessible path of travel

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in WRAP on Southbank

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at WRAP on Southbank
146
Number of floors in WRAP on Southbank
26
Another facilities in WRAP on Southbank
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in WRAP on Southbank

What are available facilities at WRAP on Southbank?
There are top facilites at WRAP on Southbank such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at WRAP on Southbank?
The standard check-in time at WRAP on Southbank is starting from 14:00 - 00:00 while the latest check-out time is at Before 10:00
Does WRAP on Southbank provide breakfast?
Yes, WRAP on Southbank provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of WRAP on Southbank?
WRAP on Southbank is a 4.5-star hotel.
How many floors does WRAP on Southbank have?
WRAP on Southbank has 26 floors.
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More Reviews from Other Guests in WRAP on Southbank

Overall Ratings & Reviews WRAP on Southbank

Traveloka (3)
Other sources (2,863)
8.8
Very Good
From 2,863 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews WRAP on Southbank

Number of reviews per page
20
40
Top reviews
Leigh
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I have stayed in the past, however this time I was surprised at how rundown and dirty it was! Not only was the room dirty, but they also hadn't taken the time to even straightened up lamps and chairs that are falling apart. Art has been removed from walls, yet they haven't bothered to clean the walls, a visible dirty outline remains. Sadly, I recommended this hotel on my past experience only to be told, they had less then great experience and would not be staying there again. (EG Pool of blood on mattress that had been flipped to cover it. however, mattress toper was not one you can turn over it didn't feel right, so they investigated it. only to be horrified at the find. This was the second room they had been moved to due to uncleanliness. Breakfast wait was over 1 1/2 hour wait in the restaurant. We were not asked about our stay on check out, and we didn't bother as we overheard them talking about the number of complaints they already had. We will not be recommending or coming back.
Read More
Nick
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Don’t be sucked in to paying for the breakfast. Waited forty minutes after ordering and when we asked where our meal was it was served stone cold. Serving staff took our plates and returned same cold food with fresh eggs on same soggy toast. Thought we would be foolish enough to accept this, had to send it back again and wait even longer to be served fresher food which was still rather low quality.
Read More
Jane
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The wrap continues to be our go to when in Melbourne. It makes accessing everything so easy, the parking is easy and our apartments always have great views. We feel well looked after in every visit.
Michael
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful views of the city with corner room with corner floor to ceiling windows. Impressive value for the price.
Kevin
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location was great over all clean friendly elevators weren't the best
Glenda
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Old room. Had to book for further night after work extended. Had been booked and paid for by employer. No communication - staff burst into my room whilist trying to Finnish important deadline! Very frustrating.
Montana
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Rooms not as bright as pictures, but comfy beds
Carl
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

good parking
Michael
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean rooms excellent location will be back
Stephen
icon-with Children
with Children
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I want to formally complain about our stay with the WRAP, we have been staying at this hotel for 10 years + now, never have we experienced such bad quality cleanliness, the carpets, the walls, the bathrooms, the doors, the bedding, were horrible, public toilets in the CBD are cleaner, we had our 5 month old baby with us for this stay and I was horrified by how dirty he room was.
Read More
Niharika
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Wifi did not support work from home. Could not use it for online meetings or general work
Elizabeth
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The property was not clean, with food marks on walls and the bathroom had not been thoroughly cleaned. Floors were dirty.
Grant
icon-with Children
with Children
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Rooms are tired with worn carpet, both TVs didn't work, Foxtel didn't work, walls are grubby, ventilation in bathroom was limited and lifts are slow.
Nigel
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Couldn’t fault our second stay here, easy check in, room as expected and great location
Lisa
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Comfortable, quiet, clean, great location and facilities.
Jodie
icon-with Friends
with Friends
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Beds were very comfortable. Bathroom spotless. Weird mix of high end appliances (Smeg oven and dishwasher, Samsung fridge and microwave) with low end/minimal cutlery, crockery and utensils in the apartment. 4 person apartment but only 3 drinking glasses, 1 tiny wooden spoon and a potato masher, no knives, chopping boards etc. Not sure how we would have cooked if we wanted to. Reception staff were nice. For the price, I think you could find better. Good location.
Read More
Chelsea
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great customer service from the start. Upgraded our room for our anniversary which was really nice! Big and clean with city/river view. Good location with only 5min walk to the river. Would stay here again
Rod
icon-
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room
Samuel
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

We were very lucky to get given a larger apartment than we initially booked and it was certainly spacious along with great views of the city. The gym was relatively small but the selection of equipment was decent with them able to be converted. However, I could not worko ut how to get the AC working in there!
Nathan
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Happy, advertised as it is, great space.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 WRAP on Southbank

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews WRAP on Southbank

Traveloka (3)
Other sources (2,863)
8.8
Very Good
From 2,863 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews WRAP on Southbank

Number of reviews per page
20
40
Top reviews
Leigh
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I have stayed in the past, however this time I was surprised at how rundown and dirty it was! Not only was the room dirty, but they also hadn't taken the time to even straightened up lamps and chairs that are falling apart. Art has been removed from walls, yet they haven't bothered to clean the walls, a visible dirty outline remains. Sadly, I recommended this hotel on my past experience only to be told, they had less then great experience and would not be staying there again. (EG Pool of blood on mattress that had been flipped to cover it. however, mattress toper was not one you can turn over it didn't feel right, so they investigated it. only to be horrified at the find. This was the second room they had been moved to due to uncleanliness. Breakfast wait was over 1 1/2 hour wait in the restaurant. We were not asked about our stay on check out, and we didn't bother as we overheard them talking about the number of complaints they already had. We will not be recommending or coming back.
Read More
Nick
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Don’t be sucked in to paying for the breakfast. Waited forty minutes after ordering and when we asked where our meal was it was served stone cold. Serving staff took our plates and returned same cold food with fresh eggs on same soggy toast. Thought we would be foolish enough to accept this, had to send it back again and wait even longer to be served fresher food which was still rather low quality.
Read More
Jane
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The wrap continues to be our go to when in Melbourne. It makes accessing everything so easy, the parking is easy and our apartments always have great views. We feel well looked after in every visit.
Michael
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful views of the city with corner room with corner floor to ceiling windows. Impressive value for the price.
Kevin
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location was great over all clean friendly elevators weren't the best
Glenda
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Old room. Had to book for further night after work extended. Had been booked and paid for by employer. No communication - staff burst into my room whilist trying to Finnish important deadline! Very frustrating.
Montana
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Rooms not as bright as pictures, but comfy beds
Carl
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

good parking
Michael
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean rooms excellent location will be back
Stephen
icon-with Children
with Children
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I want to formally complain about our stay with the WRAP, we have been staying at this hotel for 10 years + now, never have we experienced such bad quality cleanliness, the carpets, the walls, the bathrooms, the doors, the bedding, were horrible, public toilets in the CBD are cleaner, we had our 5 month old baby with us for this stay and I was horrified by how dirty he room was.
Read More
Niharika
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Wifi did not support work from home. Could not use it for online meetings or general work
Elizabeth
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The property was not clean, with food marks on walls and the bathroom had not been thoroughly cleaned. Floors were dirty.
Grant
icon-with Children
with Children
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Rooms are tired with worn carpet, both TVs didn't work, Foxtel didn't work, walls are grubby, ventilation in bathroom was limited and lifts are slow.
Nigel
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Couldn’t fault our second stay here, easy check in, room as expected and great location
Lisa
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Comfortable, quiet, clean, great location and facilities.
Jodie
icon-with Friends
with Friends
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Beds were very comfortable. Bathroom spotless. Weird mix of high end appliances (Smeg oven and dishwasher, Samsung fridge and microwave) with low end/minimal cutlery, crockery and utensils in the apartment. 4 person apartment but only 3 drinking glasses, 1 tiny wooden spoon and a potato masher, no knives, chopping boards etc. Not sure how we would have cooked if we wanted to. Reception staff were nice. For the price, I think you could find better. Good location.
Read More
Chelsea
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great customer service from the start. Upgraded our room for our anniversary which was really nice! Big and clean with city/river view. Good location with only 5min walk to the river. Would stay here again
Rod
icon-
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room
Samuel
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

We were very lucky to get given a larger apartment than we initially booked and it was certainly spacious along with great views of the city. The gym was relatively small but the selection of equipment was decent with them able to be converted. However, I could not worko ut how to get the AC working in there!
Nathan
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Happy, advertised as it is, great space.
Number of reviews per page
20
40