Graben Hotel

Hotels
8.8
/10
Very Good
999 reviews

What Guests Say About Their Stay

alan Richard

10.0
/ 10
The Graben hotel is perfect for those exploring Vienna, being a few feet from the vibrant Stephansplatz, giving you instant access to the Cahedral and all around. The hotel itself is magnificent with staff who will try to help you no matter what the query. The rooms could do with bigger TV's but seriously for the location and the bonus of having one of the best Italian restaurants that I have ever eaten in attached to it (and yes, I have been to Italy) The Graben is unbeatable.

Constance Myra

10.0
/ 10
Staff were very helpful especially Amin on the night staff who helped us obtain our on-line boarding passes.

Ashish

10.0
/ 10
Hotel is located at central location. Staff was very helpful and courteous. Breakfast was free and good. They even gave us breakfast on request. Overall, we had pleasant stay
In the Area
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Dorotheergasse 3, Gemeindebezirk Innere Stadt, Wien Stadt, Vienna, Austria, 1010

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Graben Hotel is located in area / city Innere Stadt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Graben Hotel

Dorotheergasse 3, Gemeindebezirk Innere Stadt, Wien Stadt, Vienna, Austria, 1010
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Lobby Graben Hotel
Lobby 2 Graben Hotel

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Location


Graben Hotel is located in area / city Innere Stadt.

About Graben Hotel

Not all hotel allow guests with pets, but Graben Hotel welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Are you a shopaholic? Staying at Graben Hotel will surely spoil you for numerous shopping centers nearby.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Graben Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Graben Hotel.

All facilities in Graben Hotel

Functional Hall Graben Hotel
Functional Hall
Common Space Graben Hotel
Common Space
Lobby Graben Hotel
Lobby
Exterior Graben Hotel
Exterior
Others Graben Hotel
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Transportation

  • Limo or town car service
  • Airport transfer
  • Storage

General

  • Banquet
  • Parking

Business Facilities

  • Business facilities
  • Conference rooms

Food and Drinks

  • Vegetarian meal

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Graben Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Only registered guests are allowed in the guestrooms.
  • In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 September to 31 May.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

  • Airport shuttle fee: EUR 48 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 43 per day
  • Pet fee: EUR 10.25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 260 (subject to availability)
  • Late check-out fee: EUR 260 (subject to availability)
  • Rollaway bed fee: EUR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Austrian Ecolabel, EU Ecolabel, Essential workers only - NO

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Graben Hotel
52
Number of floors in Graben Hotel
7
Another facilities in Graben Hotel
Laundry service, Newspaper in lobby, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Graben Hotel

What are available facilities at Graben Hotel?
There are top facilites at Graben Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Graben Hotel?
The standard check-in time at Graben Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Graben Hotel?
Graben Hotel is a 4.0-star hotel.
How many floors does Graben Hotel have?
Graben Hotel has 7 floors.
How many rooms are available at Graben Hotel?
Graben Hotel has 52 rooms in total.
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More Reviews from Other Guests in Graben Hotel

Overall Ratings & Reviews Graben Hotel

Traveloka (1)
Other sources (998)
8.8
Very Good
From 998 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

10.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Graben Hotel

Number of reviews per page
20
40
Top reviews
Edward
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent location
Veronica
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Yes, clean and quite. Excellent staff. Love the location.
alan Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The Graben hotel is perfect for those exploring Vienna, being a few feet from the vibrant Stephansplatz, giving you instant access to the Cahedral and all around. The hotel itself is magnificent with staff who will try to help you no matter what the query. The rooms could do with bigger TV's but seriously for the location and the bonus of having one of the best Italian restaurants that I have ever eaten in attached to it (and yes, I have been to Italy) The Graben is unbeatable.
Read More
Constance Myra
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff were very helpful especially Amin on the night staff who helped us obtain our on-line boarding passes.
Ashish
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Hotel is located at central location. Staff was very helpful and courteous. Breakfast was free and good. They even gave us breakfast on request. Overall, we had pleasant stay
sheanna
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Super breakfast and excellent situation right next to Stephensplatz. Only downside was air conditioning was very poor and it was very hot and stuffy.
pau
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Rooms were much smaller than hotels.com made them out to be. a little out dated as well. we had trouble with unlocking the door of one room but that was resolved during our stay. staff was attentive and helpful. just wish the rooms were larger, as advertised
IEVGEN
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

In 3.5 weeks of traveling through 8 European countries, this was our WORST experience! The staff smokes right behind the counter, despite the "Smoking-Free Floor" signs in the hotel. Air conditioning? No! Just an internal fan unit, not connected to a real air conditioner. As a result, two people in a tiny room suffocate at night. An open window is also not an option because the street is crowded and noisy 24/7. The room is tiny, the shower is tiny, everything about the interior is cheap and sloppy. The nearest parking they recommend is 2 km away. Unloading and loading luggage is a hassle. I would give this place only one star only because it is located in the very center of Vienna. But I would never go back to this hotel anymore.
Read More
Mary
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

This hotel is a few minutes from the Cathedral, in a central pedestrianised area, easy to walk to many of the places you would want to visit. Hotel amenities super clean. Restaurant if you want to eat there in the evening, recommended. Excellent breakfast options, good coffee! Very friendly staff. I would book again.
Chin Pei
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very professional staff, patient, responsive, helpful. Room was compact and tastefully designed, bed was very comfortable, very peaceful sleep. It may not be suitable for families - as it is located along an alley with several pubs.
Valeriy
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

):):):
Elizabeth
icon-Leisure
Leisure
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Lovely staff at the hotel who were very helpful. Very close to metro and public transport. Many places of interest within a very short walk. Will definitely stay here again.
may
icon-with Partner
with Partner
6.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Room is small and breakfast is limites
Julie Ann
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Staff and hotel location are faultless. The hotel decor is a little tired.
Paula
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excellent location. Friendly and helpful staff.
Eiman
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Nice clean and in a great location
Eiman
icon-Leisure
Leisure
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Nice clean hotel in a great location
John
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The hotel is in the heart of the city and gives excellent access to all the attractions Vienna has to offer. I stay at the Graben Hotel on a regular basis.
Rita
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

The location is a 10. Located downtown minutes to museums and the walking area. We stayed there in August. The weather was HOT. Though there was A/C (split unit) in the room, it was barely making a difference - looked old. The staff gave us a fan that helped. A/C really needs a tech re-fresh. I thought it was a bit pricey for what you get. Old building with just a little of re-fresh. Bathroom was outdated in our room. The main thing going for this hotel is its location. one elevator for the entire hotel.
Read More
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

We had a wonderful experience over the 5 days. The food is fantastic and the service 2nd to none! Will recommend to anyone.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Graben Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Graben Hotel

Traveloka (1)
Other sources (998)
8.8
Very Good
From 998 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

10.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Graben Hotel

Number of reviews per page
20
40
Top reviews
Edward
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent location
Veronica
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Yes, clean and quite. Excellent staff. Love the location.
alan Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The Graben hotel is perfect for those exploring Vienna, being a few feet from the vibrant Stephansplatz, giving you instant access to the Cahedral and all around. The hotel itself is magnificent with staff who will try to help you no matter what the query. The rooms could do with bigger TV's but seriously for the location and the bonus of having one of the best Italian restaurants that I have ever eaten in attached to it (and yes, I have been to Italy) The Graben is unbeatable.
Read More
Constance Myra
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff were very helpful especially Amin on the night staff who helped us obtain our on-line boarding passes.
Ashish
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Hotel is located at central location. Staff was very helpful and courteous. Breakfast was free and good. They even gave us breakfast on request. Overall, we had pleasant stay
sheanna
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Super breakfast and excellent situation right next to Stephensplatz. Only downside was air conditioning was very poor and it was very hot and stuffy.
pau
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Rooms were much smaller than hotels.com made them out to be. a little out dated as well. we had trouble with unlocking the door of one room but that was resolved during our stay. staff was attentive and helpful. just wish the rooms were larger, as advertised
IEVGEN
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

In 3.5 weeks of traveling through 8 European countries, this was our WORST experience! The staff smokes right behind the counter, despite the "Smoking-Free Floor" signs in the hotel. Air conditioning? No! Just an internal fan unit, not connected to a real air conditioner. As a result, two people in a tiny room suffocate at night. An open window is also not an option because the street is crowded and noisy 24/7. The room is tiny, the shower is tiny, everything about the interior is cheap and sloppy. The nearest parking they recommend is 2 km away. Unloading and loading luggage is a hassle. I would give this place only one star only because it is located in the very center of Vienna. But I would never go back to this hotel anymore.
Read More
Mary
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

This hotel is a few minutes from the Cathedral, in a central pedestrianised area, easy to walk to many of the places you would want to visit. Hotel amenities super clean. Restaurant if you want to eat there in the evening, recommended. Excellent breakfast options, good coffee! Very friendly staff. I would book again.
Chin Pei
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very professional staff, patient, responsive, helpful. Room was compact and tastefully designed, bed was very comfortable, very peaceful sleep. It may not be suitable for families - as it is located along an alley with several pubs.
Valeriy
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

):):):
Elizabeth
icon-Leisure
Leisure
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Lovely staff at the hotel who were very helpful. Very close to metro and public transport. Many places of interest within a very short walk. Will definitely stay here again.
may
icon-with Partner
with Partner
6.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Room is small and breakfast is limites
Julie Ann
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Staff and hotel location are faultless. The hotel decor is a little tired.
Paula
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excellent location. Friendly and helpful staff.
Eiman
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Nice clean and in a great location
Eiman
icon-Leisure
Leisure
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Nice clean hotel in a great location
John
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The hotel is in the heart of the city and gives excellent access to all the attractions Vienna has to offer. I stay at the Graben Hotel on a regular basis.
Rita
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

The location is a 10. Located downtown minutes to museums and the walking area. We stayed there in August. The weather was HOT. Though there was A/C (split unit) in the room, it was barely making a difference - looked old. The staff gave us a fan that helped. A/C really needs a tech re-fresh. I thought it was a bit pricey for what you get. Old building with just a little of re-fresh. Bathroom was outdated in our room. The main thing going for this hotel is its location. one elevator for the entire hotel.
Read More
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

We had a wonderful experience over the 5 days. The food is fantastic and the service 2nd to none! Will recommend to anyone.
Number of reviews per page
20
40