Graben Hotel

Hotels
8.8
/10
Very Good
1,004 reviews

What Guests Say About Their Stay

alan Richard

10.0
/ 10
The Graben hotel is perfect for those exploring Vienna, being a few feet from the vibrant Stephansplatz, giving you instant access to the Cahedral and all around. The hotel itself is magnificent with staff who will try to help you no matter what the query. The rooms could do with bigger TV's but seriously for the location and the bonus of having one of the best Italian restaurants that I have ever eaten in attached to it (and yes, I have been to Italy) The Graben is unbeatable.

Constance Myra

10.0
/ 10
Staff were very helpful especially Amin on the night staff who helped us obtain our on-line boarding passes.

Ashish

10.0
/ 10
Hotel is located at central location. Staff was very helpful and courteous. Breakfast was free and good. They even gave us breakfast on request. Overall, we had pleasant stay
In the Area
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Dorotheergasse 3, Gemeindebezirk Innere Stadt, Wien, Vienna, Austria, 1010

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Graben Hotel is located in area / city Innere Stadt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Graben Hotel

Dorotheergasse 3, Gemeindebezirk Innere Stadt, Wien, Vienna, Austria, 1010
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Lobby Graben Hotel
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General


Near Stephansplatz

Location


With a stay at Graben Hotel, you'll be centrally located in Vienna, steps from Jüdisches Museum and Plague Column. This hotel is 0.2 mi (0.4 km) from Lipizzaner Museum and 1 mi (1.6 km) from Vienna State Opera.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Graben - 0.1 km / 0.1 mi
Jüdisches Museum - 0.1 km / 0.1 mi
Plague Column - 0.1 km / 0.1 mi
Stephansplatz - 0.2 km / 0.1 mi
Kärntner Straße - 0.2 km / 0.1 mi
St. Peter's Church - 0.2 km / 0.1 mi
Hofburg Imperial Palace - 0.2 km / 0.1 mi
St. Stephen's Cathedral - 0.2 km / 0.1 mi
Haas Haus - 0.2 km / 0.1 mi
Lipizzaner Museum - 0.2 km / 0.2 mi
Kohlmarkt Street - 0.3 km / 0.2 mi
Spanish Riding School - 0.3 km / 0.2 mi
Michaelerkirche - 0.3 km / 0.2 mi
Albertina - 0.4 km / 0.3 mi
Sissi Museum - 0.4 km / 0.3 mi

The preferred airport for Graben Hotel is Vienna International Airport (VIE) - 20.4 km / 12.7 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities


Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Vienna? This hotel has 431 square feet (40 square meters) of space consisting of conference space and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.

Dining


Satisfy your appetite for lunch or dinner at Trattoria Santo Stefano, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours).

Rooms


Make yourself at home in one of the 52 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

All facilities in Graben Hotel

Functional Hall Graben Hotel
Functional Hall
Common Space Graben Hotel
Common Space
Lobby Graben Hotel
Lobby
Exterior Graben Hotel
Exterior
Others Graben Hotel
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Transportation

  • Limo or town car service
  • Airport transfer

General

  • Banquet
  • Parking

Business Facilities

  • Business facilities
  • Conference rooms

Food and Drinks

  • Vegetarian meal

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Graben Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Graben Hotel
52
Number of floors in Graben Hotel
7
Another facilities in Graben Hotel
Laundry service, Newspaper in lobby, Luggage storage, Porter, Multilingual staff

Frequently asked question in Graben Hotel

What are available facilities at Graben Hotel?
There are top facilites at Graben Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Graben Hotel?
The standard check-in time at Graben Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Graben Hotel
Graben Hotel has a 4.0-star rating.
How many floors does Graben Hotel have?
Graben Hotel has 7.
How many rooms are available at Graben Hotel
Graben Hotel has 52.
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More Reviews from Other Guests in Graben Hotel

Overall Ratings & Reviews Graben Hotel

Traveloka (1)
Other sources (1,003)
8.8
Very Good
From 1,003 reviews
Cleanliness

9.0

Room Comfort

8.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Graben Hotel

Number of reviews per page
20
40
Top reviews
sarah
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location, friendly, helpful staff and nice room
Edward
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent location
Veronica
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Yes, clean and quite. Excellent staff. Love the location.
alan Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The Graben hotel is perfect for those exploring Vienna, being a few feet from the vibrant Stephansplatz, giving you instant access to the Cahedral and all around. The hotel itself is magnificent with staff who will try to help you no matter what the query. The rooms could do with bigger TV's but seriously for the location and the bonus of having one of the best Italian restaurants that I have ever eaten in attached to it (and yes, I have been to Italy) The Graben is unbeatable.
Read More
Constance Myra
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff were very helpful especially Amin on the night staff who helped us obtain our on-line boarding passes.
Ashish
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Hotel is located at central location. Staff was very helpful and courteous. Breakfast was free and good. They even gave us breakfast on request. Overall, we had pleasant stay
sheanna
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Super breakfast and excellent situation right next to Stephensplatz. Only downside was air conditioning was very poor and it was very hot and stuffy.
pau
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Rooms were much smaller than hotels.com made them out to be. a little out dated as well. we had trouble with unlocking the door of one room but that was resolved during our stay. staff was attentive and helpful. just wish the rooms were larger, as advertised
IEVGEN
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

In 3.5 weeks of traveling through 8 European countries, this was our WORST experience! The staff smokes right behind the counter, despite the "Smoking-Free Floor" signs in the hotel. Air conditioning? No! Just an internal fan unit, not connected to a real air conditioner. As a result, two people in a tiny room suffocate at night. An open window is also not an option because the street is crowded and noisy 24/7. The room is tiny, the shower is tiny, everything about the interior is cheap and sloppy. The nearest parking they recommend is 2 km away. Unloading and loading luggage is a hassle. I would give this place only one star only because it is located in the very center of Vienna. But I would never go back to this hotel anymore.
Read More
Mary
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

This hotel is a few minutes from the Cathedral, in a central pedestrianised area, easy to walk to many of the places you would want to visit. Hotel amenities super clean. Restaurant if you want to eat there in the evening, recommended. Excellent breakfast options, good coffee! Very friendly staff. I would book again.
Chin Pei
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Very professional staff, patient, responsive, helpful. Room was compact and tastefully designed, bed was very comfortable, very peaceful sleep. It may not be suitable for families - as it is located along an alley with several pubs.
Valeriy
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

):):):
Elizabeth
icon-Leisure
Leisure
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Lovely staff at the hotel who were very helpful. Very close to metro and public transport. Many places of interest within a very short walk. Will definitely stay here again.
may
icon-with Partner
with Partner
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Room is small and breakfast is limites
Julie Ann
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Staff and hotel location are faultless. The hotel decor is a little tired.
Paula
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Excellent location. Friendly and helpful staff.
Eiman
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Nice clean and in a great location
Eiman
icon-Leisure
Leisure
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Nice clean hotel in a great location
John
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The hotel is in the heart of the city and gives excellent access to all the attractions Vienna has to offer. I stay at the Graben Hotel on a regular basis.
Rita
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The location is a 10. Located downtown minutes to museums and the walking area. We stayed there in August. The weather was HOT. Though there was A/C (split unit) in the room, it was barely making a difference - looked old. The staff gave us a fan that helped. A/C really needs a tech re-fresh. I thought it was a bit pricey for what you get. Old building with just a little of re-fresh. Bathroom was outdated in our room. The main thing going for this hotel is its location. one elevator for the entire hotel.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Graben Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Graben Hotel

Traveloka (1)
Other sources (1,003)
8.8
Very Good
From 1,003 reviews
Cleanliness

9.0

Room Comfort

8.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Graben Hotel

Number of reviews per page
20
40
Top reviews
sarah
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location, friendly, helpful staff and nice room
Edward
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent location
Veronica
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Yes, clean and quite. Excellent staff. Love the location.
alan Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The Graben hotel is perfect for those exploring Vienna, being a few feet from the vibrant Stephansplatz, giving you instant access to the Cahedral and all around. The hotel itself is magnificent with staff who will try to help you no matter what the query. The rooms could do with bigger TV's but seriously for the location and the bonus of having one of the best Italian restaurants that I have ever eaten in attached to it (and yes, I have been to Italy) The Graben is unbeatable.
Read More
Constance Myra
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff were very helpful especially Amin on the night staff who helped us obtain our on-line boarding passes.
Ashish
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Hotel is located at central location. Staff was very helpful and courteous. Breakfast was free and good. They even gave us breakfast on request. Overall, we had pleasant stay
sheanna
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Super breakfast and excellent situation right next to Stephensplatz. Only downside was air conditioning was very poor and it was very hot and stuffy.
pau
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Rooms were much smaller than hotels.com made them out to be. a little out dated as well. we had trouble with unlocking the door of one room but that was resolved during our stay. staff was attentive and helpful. just wish the rooms were larger, as advertised
IEVGEN
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

In 3.5 weeks of traveling through 8 European countries, this was our WORST experience! The staff smokes right behind the counter, despite the "Smoking-Free Floor" signs in the hotel. Air conditioning? No! Just an internal fan unit, not connected to a real air conditioner. As a result, two people in a tiny room suffocate at night. An open window is also not an option because the street is crowded and noisy 24/7. The room is tiny, the shower is tiny, everything about the interior is cheap and sloppy. The nearest parking they recommend is 2 km away. Unloading and loading luggage is a hassle. I would give this place only one star only because it is located in the very center of Vienna. But I would never go back to this hotel anymore.
Read More
Mary
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

This hotel is a few minutes from the Cathedral, in a central pedestrianised area, easy to walk to many of the places you would want to visit. Hotel amenities super clean. Restaurant if you want to eat there in the evening, recommended. Excellent breakfast options, good coffee! Very friendly staff. I would book again.
Chin Pei
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Very professional staff, patient, responsive, helpful. Room was compact and tastefully designed, bed was very comfortable, very peaceful sleep. It may not be suitable for families - as it is located along an alley with several pubs.
Valeriy
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

):):):
Elizabeth
icon-Leisure
Leisure
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Lovely staff at the hotel who were very helpful. Very close to metro and public transport. Many places of interest within a very short walk. Will definitely stay here again.
may
icon-with Partner
with Partner
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Room is small and breakfast is limites
Julie Ann
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Staff and hotel location are faultless. The hotel decor is a little tired.
Paula
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Excellent location. Friendly and helpful staff.
Eiman
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Nice clean and in a great location
Eiman
icon-Leisure
Leisure
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Nice clean hotel in a great location
John
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The hotel is in the heart of the city and gives excellent access to all the attractions Vienna has to offer. I stay at the Graben Hotel on a regular basis.
Rita
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The location is a 10. Located downtown minutes to museums and the walking area. We stayed there in August. The weather was HOT. Though there was A/C (split unit) in the room, it was barely making a difference - looked old. The staff gave us a fan that helped. A/C really needs a tech re-fresh. I thought it was a bit pricey for what you get. Old building with just a little of re-fresh. Bathroom was outdated in our room. The main thing going for this hotel is its location. one elevator for the entire hotel.
Read More
Number of reviews per page
20
40