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Hotel Mercure Graz City

Hotels
8.4
/10
Very Good
656 reviews

What Guests Say About Their Stay

Marlene

10.0
/ 10
Really good location for accessing the sights and restaurants. Spacious hotel room. Great breakfast selection and friendly staff.

yannick

10.0
/ 10
We booked the Mercure in Graz just because we needed a place to rest for the night without knowing much about it or the city. We were very pleasantly surprised!

Jamie

10.0
/ 10
AC was not working when I arrived. Front desk immediately checked it and had another room available for me and had the key to my new room delivered to me in the first room. I was upgraded to a privileged room with wet bar included at no extra charge. They handled it extremely well.
In the Area
See Map
Lendplatz 36 bis 38, Graz, Graz Stadt, Steiermark, Austria, 8020

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Hotel Mercure Graz City is a hotel is located at Graz. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Mercure Graz City

Lendplatz 36 bis 38, Graz, Graz Stadt, Steiermark, Austria, 8020
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Discover More About Hotel Mercure Graz City

Location


Hotel Mercure Graz City is a hotel is located at Graz.

About Hotel Mercure Graz City

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Mercure Graz City is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Mercure Graz City.

All facilities in Hotel Mercure Graz City

Others Hotel Mercure Graz City
Others

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Parking with surcharge

Public Facilities

  • WiFi in public area

In-room Facilities

  • TV

Accommodation Policy & General Information in Hotel Mercure Graz City

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in Hotel Mercure Graz City
5
Another facilities in Hotel Mercure Graz City
Express check-in, Express check-out, 24-hour Receptionist, Parking with surcharge, WiFi in public area

Frequently asked question in Hotel Mercure Graz City

What are available facilities at Hotel Mercure Graz City?
There are top facilites at Hotel Mercure Graz City such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Mercure Graz City?
The standard check-in time at Hotel Mercure Graz City is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Mercure Graz City?
Hotel Mercure Graz City is a 4.0-star hotel.
How many floors does Hotel Mercure Graz City have?
Hotel Mercure Graz City has 5 floors.
Does Hotel Mercure Graz City provide parking?
Yes, Hotel Mercure Graz City provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Hotel Mercure Graz City

Overall Ratings & Reviews Hotel Mercure Graz City

Other sources (656)
8.4
Very Good
From 656 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

8.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Mercure Graz City

Number of reviews per page
20
40
Top reviews
Stuart
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were friendly and hotel was very clean.
Mohammed
icon-Business
Business
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The staff I interacted with were freindly, authentic & efficient. Sadly the room was too hot, even with the thermostat set to cool, it felt like a sauna. Hence sleeping with windows open (4 degrees outside), but this meant additional noise. In addition there arent enough staff at reception during busy times.
Jarad
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

After we checked in, we went for a walk. When we returned, we found that someone had entered our room and had removed both bathrobes. It was a violation of our privacy and completely unacceptable.
Mahmut
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Was good but i dont know they charge me €5 extra for
Kevin
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

It was very clean
Gabriela
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The staff was very friendly and the rooms were very clean. We had a bit of a mix up with the booking but it was resolved without issues. The only thing was that the a/c seemed to be malfunctioning so the rooms were stifling, very hot. Opening the window seemed to help a bit.
Marlene
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Really good location for accessing the sights and restaurants. Spacious hotel room. Great breakfast selection and friendly staff.
Eugenio
icon-Business
Business
4.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

I paid for a Junior Suite, but the minibar contents were not included, despite the higher cost compared to other categories except executive suites. The pricing structure seems unreasonable. Additionally, the shampoo bottle attached to the wall caused a deep scratch on my elbow.
Babatunde
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Good
Eugenio
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

hearth of the city
Joanne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Air con didn't work in the room so it was very hot, but the staff were very helpful and provided two fans for our suite.
yannick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

We booked the Mercure in Graz just because we needed a place to rest for the night without knowing much about it or the city. We were very pleasantly surprised!
Jason
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Not the best area of town and the hotel needs an upgrade.
John
4.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

The room they gave us had a broken air conditioner. When we asked to get it fixed they told us they knew was not working and it was getting fixed later. They gave us a fan but it did not do enough cooling for the room. They did not offer us any new room. As we were only staying 2 nights we tolerated it but told them at checkout we were not happy.
Read More
Robert
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Bed hard and uncomfortable. No coffee machine. Stuffy room. No thermometer.
Adeleh
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

Amazing service, great breakfast, recommend
Muhammed
icon-Business
Business
8.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

Stay was very good, comfortable rooms only downside no iron available
Jamie
icon-Leisure
Leisure
10.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

AC was not working when I arrived. Front desk immediately checked it and had another room available for me and had the key to my new room delivered to me in the first room. I was upgraded to a privileged room with wet bar included at no extra charge. They handled it extremely well.
Robert
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Nice
Christopher
icon-with Children
with Children
8.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

GREAT breakfast
Number of reviews per page
20
40

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Others 4 Hotel Mercure Graz City

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Hotel Mercure Graz City

Other sources (656)
8.4
Very Good
From 656 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

8.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Mercure Graz City

Number of reviews per page
20
40
Top reviews
Stuart
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were friendly and hotel was very clean.
Mohammed
icon-Business
Business
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The staff I interacted with were freindly, authentic & efficient. Sadly the room was too hot, even with the thermostat set to cool, it felt like a sauna. Hence sleeping with windows open (4 degrees outside), but this meant additional noise. In addition there arent enough staff at reception during busy times.
Jarad
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

After we checked in, we went for a walk. When we returned, we found that someone had entered our room and had removed both bathrobes. It was a violation of our privacy and completely unacceptable.
Mahmut
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Was good but i dont know they charge me €5 extra for
Kevin
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

It was very clean
Gabriela
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The staff was very friendly and the rooms were very clean. We had a bit of a mix up with the booking but it was resolved without issues. The only thing was that the a/c seemed to be malfunctioning so the rooms were stifling, very hot. Opening the window seemed to help a bit.
Marlene
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Really good location for accessing the sights and restaurants. Spacious hotel room. Great breakfast selection and friendly staff.
Eugenio
icon-Business
Business
4.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

I paid for a Junior Suite, but the minibar contents were not included, despite the higher cost compared to other categories except executive suites. The pricing structure seems unreasonable. Additionally, the shampoo bottle attached to the wall caused a deep scratch on my elbow.
Babatunde
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Good
Eugenio
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

hearth of the city
Joanne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Air con didn't work in the room so it was very hot, but the staff were very helpful and provided two fans for our suite.
yannick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

We booked the Mercure in Graz just because we needed a place to rest for the night without knowing much about it or the city. We were very pleasantly surprised!
Jason
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Not the best area of town and the hotel needs an upgrade.
John
4.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

The room they gave us had a broken air conditioner. When we asked to get it fixed they told us they knew was not working and it was getting fixed later. They gave us a fan but it did not do enough cooling for the room. They did not offer us any new room. As we were only staying 2 nights we tolerated it but told them at checkout we were not happy.
Read More
Robert
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Bed hard and uncomfortable. No coffee machine. Stuffy room. No thermometer.
Adeleh
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

Amazing service, great breakfast, recommend
Muhammed
icon-Business
Business
8.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

Stay was very good, comfortable rooms only downside no iron available
Jamie
icon-Leisure
Leisure
10.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

AC was not working when I arrived. Front desk immediately checked it and had another room available for me and had the key to my new room delivered to me in the first room. I was upgraded to a privileged room with wet bar included at no extra charge. They handled it extremely well.
Robert
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Nice
Christopher
icon-with Children
with Children
8.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

GREAT breakfast
Number of reviews per page
20
40