De Keyser Hotel

Hotels
7.4
/10
Pleasant
998 reviews

What Guests Say About Their Stay

Sheela

10.0
/ 10
Great location, near train station. Spacious room and plenty of choices for breakfast

Elvis

10.0
/ 10
I HIGHLY recommend getting the breakfast included with your stay it was OUTSTANDING.

Leanne

10.0
/ 10
It is very close to central train station and lots of food options within walking distance. We opted for china town and found an excellent restaurant. The room facing the street wasn’t a quiet as we’d hoped and they put us in a room on the inner side. It was much quieter, although the first room was much nicer, since it had been updated recently, this one was still nice.
In the Area
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De Keyserlei 66 - 70, Antwerpen, Provincie Antwerpen, Flanders, Belgium, 2018

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
De Keyser Hotel is located in area / city Antwerp. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around De Keyser Hotel

De Keyserlei 66 - 70, Antwerpen, Provincie Antwerpen, Flanders, Belgium, 2018
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Lobby De Keyser Hotel
Lobby 2 De Keyser Hotel

Discover More About De Keyser Hotel

General


In Antwerp (Centraal Station)

Location


A stay at De Keyser Hotel places you in the heart of Antwerp, steps from De Keyserlei and Century Center. This hotel is 0.1 mi (0.1 km) from Diamond District and 0.2 mi (0.3 km) from Hoge Raad voor Diamant.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

De Keyserlei - 0.1 km / 0.1 mi
Century Center - 0.1 km / 0.1 mi
Queen Astrid Square - 0.2 km / 0.1 mi
Queen Elizabeth Hall - 0.2 km / 0.1 mi
Flanders Meeting & Convention Center - 0.2 km / 0.1 mi
Chocolate Nation - 0.3 km / 0.2 mi
Diamondland - 0.3 km / 0.2 mi
Diamond District - 0.3 km / 0.2 mi
Flemish Opera - 0.4 km / 0.2 mi
Antwerp Zoo - 0.4 km / 0.2 mi
Hoge Raad voor Diamant - 0.5 km / 0.3 mi
Antwerp City Park - 0.6 km / 0.4 mi
Stadsfeestzaal Shopping Mall - 0.6 km / 0.4 mi
Koodlu Theertha Falls - 0.7 km / 0.5 mi
Elckerlyc Theater - 0.7 km / 0.5 mi

The nearest airports are:
Antwerp (ANR-Antwerp Intl.) - 4.6 km / 2.9 mi
Brussels Airport (BRU) - 45 km / 27.9 mi

The preferred airport for De Keyser Hotel is Antwerp (ANR-Antwerp Intl.).

Facilities


Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

Business Facilities


Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Antwerp? This hotel has 1615 square feet (150 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge at scheduled times.

Dining


Satisfy your appetite for lunch or dinner at the hotel's bar/lounge, Emerald, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 123 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in De Keyser Hotel

Bar, Cafe and Lounge De Keyser Hotel
Bar, Cafe and Lounge
Entertainment Facility De Keyser Hotel
Entertainment Facility
Common Space De Keyser Hotel
Common Space
Lobby De Keyser Hotel
Lobby
Accommodation Services De Keyser Hotel
Accommodation Services

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms

Things to Do

  • Romantic proposal packages
  • TV lounge

Transportation

  • Airport transfer

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in De Keyser Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Pets Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.58 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Parking height restrictions apply, Essential workers only - NO, Property does not offer onsite COVID-19 testing
  • Fee for buffet breakfast: approximately EUR 20.00 per person
  • Airport shuttle fee: EUR 11 per person (one way)
  • Airport shuttle fee per child: EUR 11.00 (one way), (from 2 to 11 years old)
  • Nearby parking fee: EUR 23 per day (98 ft away; open 7:00 AM to 11:00 PM)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at De Keyser Hotel
123
Number of floors in De Keyser Hotel
9
Another facilities in De Keyser Hotel
Laundry service, Newspaper in lobby, Luggage storage, Express check-out, Multilingual staff

Frequently asked question in De Keyser Hotel

What are available facilities at De Keyser Hotel?
There are top facilites at De Keyser Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at De Keyser Hotel?
The standard check-in time at De Keyser Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does De Keyser Hotel provide breakfast?
Yes, De Keyser Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of De Keyser Hotel?
De Keyser Hotel is a 4.0-star hotel.
How many floors does De Keyser Hotel have?
De Keyser Hotel has 9 floors.
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More Reviews from Other Guests in De Keyser Hotel

Overall Ratings & Reviews De Keyser Hotel

Traveloka (1)
Other sources (997)
7.4
Pleasant
From 997 reviews
Cleanliness

7.6

Room Comfort

7.2

Location

9.2

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
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Traveler Reviews De Keyser Hotel

Number of reviews per page
20
40
Top reviews
Sheela
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Great location, near train station. Spacious room and plenty of choices for breakfast
Glenn
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Property is having some aging and closure issues, but it's ideally located, has a friendly staff, and is well-priced.
Kevin
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Location location location but that's it...this hotel does not live up to its 4star rating. We will not stay there again.
yarden
icon-with Partner
with Partner
2.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

The air conditioner in the room didn’t work throughout our entire stay. The hotel’s response was poor – they weren’t really willing to help, and the solution they offered was simply to open a window.
Maher
icon-
2.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

The hotel so old needs more works the Ac unit not working at all I asked him and he changed the room and also the Ac units not working he got me another room I lost my time changing rooms come downstairs go upstairs come downstairs go upstairs also they don’t have safety room for luggage when you do check out I asked him he told me put it there and the room not locked no security.
Read More
Larry
icon-with Partner
with Partner
2.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Horrible place to stay. At 2:30 in the morning there was someone banging on every door on our floor and yelling. This went on for 20 minutes and the hotel staff did nothing. Stay away from this dirty and very old hotel.
Miss N M
6.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

It was ok. Good location
Virginia
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Central location, very close to train station and restaurants.
aran
icon-Business
Business
4.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

not well maintained pillows are just bad overall rooms empty
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

The hotel's staff was basically friendly and helpful. Location of the hotel was convenient just beside of the Central Station. In the hotel room there were some needs and malfunction like air condition. Breakfast was okay.
Parishkrit
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Easy access and many stores and restaurants nearby.
Rita
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Could do better. Beds are super thin (just a mattress topper, no mattress) and only 2 tiny pillows.
Elaine
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

I have stayed here a few times the staff are friendly and it's close to the train station and convenient for my needs as I'm not so mobile as I used to be. There were no tea/coffee making facilities in the room. On phoning reception I was to they didn't have any. However when I spoke to a different concierge the next day I was provided with the tea/coffee making things I needed. There was a safe in the room, however this didn't work. I mentioned this again to reception. But nothing was done the whole we we were there. The convenience of the station and the closeness to the diamond district mean it's idea for me but I would probably look at a different hotel for my next visit to Antwerp
Read More
aran
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

staff at reception was unprofeasional made few times mistakes which was inconvinient.
Ibrahim
icon-Business
Business
4.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

I lost my passport whilst staying there but the staff wasnt supportive.They couldn't help by checking the cctv in the hotel to see if someone access my room
Jonathan
8.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

good
Susan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Close rmto train station
Jason
icon-with Partner
with Partner
4.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

If I got a reservation in a two star hotel and it was like my stay, I would have been pleasantly happy with the quality of the trip. The AC was flaky, the control panel was broken, the TV remote was missing, the pillow (one per person) was shockingly uncomfortable (worse than my ten dollar pillow from Action), and the beds themselves had poor quality sheets. The lights as well did not work in most of the room, and we were only offered one key which seems low. Through Hotels.com, I got a deal for 45% off one of the rooms to stay here – for what I paid, it was very much worth it. However, there were no "4 star hotel" amenities or accommodations in sight, and we were not told about any if there were. Having a restaurant alone does not earn you four stars, though I cannot attest to the quality of the breakfast as we left before that. The service was good, at least. For summary: if I had these same conditions in a two star hotel, I would feel right at home. But being promised a four star hotel and receiving what I did does not seem sufficient. I would never ask for or take a refund, as we enjoyed our stay in Antwerp.
Read More
Paul
icon-
6.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Excellent breakfast. The rest not so good. Aircon not working - flashing an error which couldn’t be switched off. Reception said they controlled temperature, but it was very cold in the mornings. Hot water only lukewarm at 06:00. Bedside light not working. Shaving mirror light not working. Kettle, tea & milk provided, but not coffee or sugar. Bed had large dip at one side where it was starting to collapse. Then locked out of room on last morning after breakfast and had to return to reception to get key card reset - receptionist error. Absolutely no way is this a 4* hotel.
Read More
Elvis
icon-
10.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

I HIGHLY recommend getting the breakfast included with your stay it was OUTSTANDING.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 De Keyser Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews De Keyser Hotel

Traveloka (1)
Other sources (997)
7.4
Pleasant
From 997 reviews
Cleanliness

7.6

Room Comfort

7.2

Location

9.2

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews De Keyser Hotel

Number of reviews per page
20
40
Top reviews
Sheela
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Great location, near train station. Spacious room and plenty of choices for breakfast
Glenn
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Property is having some aging and closure issues, but it's ideally located, has a friendly staff, and is well-priced.
Kevin
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Location location location but that's it...this hotel does not live up to its 4star rating. We will not stay there again.
yarden
icon-with Partner
with Partner
2.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

The air conditioner in the room didn’t work throughout our entire stay. The hotel’s response was poor – they weren’t really willing to help, and the solution they offered was simply to open a window.
Maher
icon-
2.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

The hotel so old needs more works the Ac unit not working at all I asked him and he changed the room and also the Ac units not working he got me another room I lost my time changing rooms come downstairs go upstairs come downstairs go upstairs also they don’t have safety room for luggage when you do check out I asked him he told me put it there and the room not locked no security.
Read More
Larry
icon-with Partner
with Partner
2.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Horrible place to stay. At 2:30 in the morning there was someone banging on every door on our floor and yelling. This went on for 20 minutes and the hotel staff did nothing. Stay away from this dirty and very old hotel.
Miss N M
6.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

It was ok. Good location
Virginia
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Central location, very close to train station and restaurants.
aran
icon-Business
Business
4.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

not well maintained pillows are just bad overall rooms empty
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

The hotel's staff was basically friendly and helpful. Location of the hotel was convenient just beside of the Central Station. In the hotel room there were some needs and malfunction like air condition. Breakfast was okay.
Parishkrit
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Easy access and many stores and restaurants nearby.
Rita
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Could do better. Beds are super thin (just a mattress topper, no mattress) and only 2 tiny pillows.
Elaine
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

I have stayed here a few times the staff are friendly and it's close to the train station and convenient for my needs as I'm not so mobile as I used to be. There were no tea/coffee making facilities in the room. On phoning reception I was to they didn't have any. However when I spoke to a different concierge the next day I was provided with the tea/coffee making things I needed. There was a safe in the room, however this didn't work. I mentioned this again to reception. But nothing was done the whole we we were there. The convenience of the station and the closeness to the diamond district mean it's idea for me but I would probably look at a different hotel for my next visit to Antwerp
Read More
aran
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

staff at reception was unprofeasional made few times mistakes which was inconvinient.
Ibrahim
icon-Business
Business
4.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

I lost my passport whilst staying there but the staff wasnt supportive.They couldn't help by checking the cctv in the hotel to see if someone access my room
Jonathan
8.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

good
Susan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Close rmto train station
Jason
icon-with Partner
with Partner
4.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

If I got a reservation in a two star hotel and it was like my stay, I would have been pleasantly happy with the quality of the trip. The AC was flaky, the control panel was broken, the TV remote was missing, the pillow (one per person) was shockingly uncomfortable (worse than my ten dollar pillow from Action), and the beds themselves had poor quality sheets. The lights as well did not work in most of the room, and we were only offered one key which seems low. Through Hotels.com, I got a deal for 45% off one of the rooms to stay here – for what I paid, it was very much worth it. However, there were no "4 star hotel" amenities or accommodations in sight, and we were not told about any if there were. Having a restaurant alone does not earn you four stars, though I cannot attest to the quality of the breakfast as we left before that. The service was good, at least. For summary: if I had these same conditions in a two star hotel, I would feel right at home. But being promised a four star hotel and receiving what I did does not seem sufficient. I would never ask for or take a refund, as we enjoyed our stay in Antwerp.
Read More
Paul
icon-
6.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Excellent breakfast. The rest not so good. Aircon not working - flashing an error which couldn’t be switched off. Reception said they controlled temperature, but it was very cold in the mornings. Hot water only lukewarm at 06:00. Bedside light not working. Shaving mirror light not working. Kettle, tea & milk provided, but not coffee or sugar. Bed had large dip at one side where it was starting to collapse. Then locked out of room on last morning after breakfast and had to return to reception to get key card reset - receptionist error. Absolutely no way is this a 4* hotel.
Read More
Elvis
icon-
10.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

I HIGHLY recommend getting the breakfast included with your stay it was OUTSTANDING.
Number of reviews per page
20
40