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De Keyser Hotel

Name: De Keyser Hotel
Address: De Keyserlei 66 - 70, Antwerpen, Provincie Antwerpen, Flanders, Belgium, 2018, De Keyserlei 66 - 70, Flanders, 2018, Belgium

Hotels

7.4

/10

Pleasant

972 reviews

What Guests Say About Their Stay

Elvis

10.0

/ 10

I HIGHLY recommend getting the breakfast included with your stay it was OUTSTANDING.

Leanne

10.0

/ 10

It is very close to central train station and lots of food options within walking distance. We opted for china town and found an excellent restaurant. The room facing the street wasn’t a quiet as we’d hoped and they put us in a room on the inner side. It was much quieter, although the first room was much nicer, since it had been updated recently, this one was still nice.

Jorge

10.0

/ 10

Amazing location. Right there in the center of Antwerp. Very friendly staff.

In the Area

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De Keyserlei 66 - 70, Antwerpen, Provincie Antwerpen, Flanders, Belgium, 2018

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

De Keyser Hotel is located in area / city Antwerp. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in De Keyser Hotel

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De Keyserlei 66 - 70, Antwerpen, Provincie Antwerpen, Flanders, Belgium, 2018

Discover More About De Keyser Hotel

Location

De Keyser Hotel is located in area / city Antwerp.

About De Keyser Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from De Keyser Hotel exclusively for you.

De Keyser Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at De Keyser Hotel.

All facilities in De Keyser Hotel

Others

Hotel Services

Laundry service
Newspaper in lobby
Tours
Luggage storage
Express check-out
Multilingual staff
24-hour Receptionist

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box
Elevator

Business Facilities

Meeting facilities
Conference room
Business center
Conference rooms

Food and Drinks

Bar
Breakfast

Things to Do

Romantic proposal packages

Connectivity

Free WiFi

General

Banquet

Shuttle Service

Airport transfer (surcharge)

In-room Facilities

Accommodation Policy & General Information in De Keyser Hotel

Important Note

Fee for buffet breakfast: approximately EUR 20.00 per person
Airport shuttle fee: EUR 11 per person (one way)
Airport shuttle fee per child: EUR 11.00 (one way), (from 2 to 11 years old)
Nearby parking fee: EUR 23 per day (98 ft away; open 7:00 AM to 11:00 PM)
A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - Before 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at De Keyser Hotel	123
Number of floors in De Keyser Hotel	9
Another facilities in De Keyser Hotel	Laundry service, Newspaper in lobby, Tours, Luggage storage, Express check-out

Frequently asked question in De Keyser Hotel

What are available facilities at De Keyser Hotel?

There are top facilites at De Keyser Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at De Keyser Hotel?

The standard check-in time at De Keyser Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00

Does De Keyser Hotel provide breakfast?

Yes, De Keyser Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in De Keyser Hotel

Overall Ratings & Reviews De Keyser Hotel

Traveloka (1)

Other sources (972)

7.4

Pleasant

From 972 reviews

Cleanliness

7.6

Room Comfort

7.2

Location

9.2

Service and Facilites

7.8

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Traveler Reviews De Keyser Hotel

Number of reviews per page

Top reviews

Parishkrit

Leisure

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Easy access and many stores and restaurants nearby.

Rita

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Could do better. Beds are super thin (just a mattress topper, no mattress) and only 2 tiny pillows.

Elaine

Business and Leisure with Partner

6.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

I have stayed here a few times the staff are friendly and it's close to the train station and convenient for my needs as I'm not so mobile as I used to be. There were no tea/coffee making facilities in the room. On phoning reception I was to they didn't have any. However when I spoke to a different concierge the next day I was provided with the tea/coffee making things I needed. There was a safe in the room, however this didn't work. I mentioned this again to reception. But nothing was done the whole we we were there. The convenience of the station and the closeness to the diamond district mean it's idea for me but I would probably look at a different hotel for my next visit to Antwerp

aran

6.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

staff at reception was unprofeasional made few times mistakes which was inconvinient.

Ibrahim

Business

4.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

I lost my passport whilst staying there but the staff wasnt supportive.They couldn't help by checking the cctv in the hotel to see if someone access my room

Jonathan

8.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

good

Susan

Leisure with Partner

8.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

Close rmto train station

Jason

4.0

/10

Reviewed 62 week(s) ago

Hotels.com verified review

If I got a reservation in a two star hotel and it was like my stay, I would have been pleasantly happy with the quality of the trip. The AC was flaky, the control panel was broken, the TV remote was missing, the pillow (one per person) was shockingly uncomfortable (worse than my ten dollar pillow from Action), and the beds themselves had poor quality sheets. The lights as well did not work in most of the room, and we were only offered one key which seems low. Through Hotels.com, I got a deal for 45% off one of the rooms to stay here – for what I paid, it was very much worth it. However, there were no "4 star hotel" amenities or accommodations in sight, and we were not told about any if there were. Having a restaurant alone does not earn you four stars, though I cannot attest to the quality of the breakfast as we left before that. The service was good, at least. For summary: if I had these same conditions in a two star hotel, I would feel right at home. But being promised a four star hotel and receiving what I did does not seem sufficient. I would never ask for or take a refund, as we enjoyed our stay in Antwerp.

Paul

6.0

/10

Reviewed 64 week(s) ago

Hotels.com verified review

Excellent breakfast. The rest not so good. Aircon not working - flashing an error which couldn’t be switched off. Reception said they controlled temperature, but it was very cold in the mornings. Hot water only lukewarm at 06:00. Bedside light not working. Shaving mirror light not working. Kettle, tea & milk provided, but not coffee or sugar. Bed had large dip at one side where it was starting to collapse. Then locked out of room on last morning after breakfast and had to return to reception to get key card reset - receptionist error. Absolutely no way is this a 4* hotel.

Elvis

10.0

/10

Reviewed 75 week(s) ago

Hotels.com verified review

I HIGHLY recommend getting the breakfast included with your stay it was OUTSTANDING.

Ramesh

Leisure

4.0

/10

Reviewed 81 week(s) ago

Expedia Group verified review

Dirty carpets. Air conditioning poor. Was hot. Staff not flexible to checkin earlier. Breakfast was good

Martin

8.0

/10

Reviewed 94 week(s) ago

Hotels.com verified review

The breakfast was excellent! Lots of choices. The room is big and bed is comfortable. Location is in the heart of the city.

Mohamed

Business

2.0

/10

Reviewed 95 week(s) ago

Hotels.com verified review

Hello That hotel it’s not 4 star hotel it’s like 2 star Room’s are not good sorry to say that

Leanne

Leisure with Partner

10.0

/10

Reviewed 108 week(s) ago

Expedia Group verified review

Peter

Leisure Family

8.0

/10

Reviewed 119 week(s) ago

Expedia Group verified review

Picture use for ad is central station on Antwerp, nothing to do with the hotel. Everything in my room is in very good condition except the mattress. (Should have new one). Breakfast is good. Staff in restaurant are nice and pleasant but not front desk. Location is excellent. 2 min walk to central station.

Elena

4.0

/10

Reviewed 123 week(s) ago

Expedia Group verified review

This hotel can not be 4* property as it was sold to me. It can not even be 3* property, or any stars. It is dirty filthy, uncomfortable bed, cheap linen, corridors, shabby bathroom, horrible breakfast, - the dining room was so small - it could not take even half of the tourists. one the receptionist was so rude! Never again and don ot recommend

Elena

Leisure

4.0

/10

Reviewed 126 week(s) ago

Expedia Group verified review

I can nit believe this property is marketed as 4* hotel it is not even a 3* hotel level. There is no stars there at all. Shabby carpets with spots, cracks in the bathroom, uncomfortable bed, inadequate breakfast, small overcrowded breakfast room. Never again! Rude man 24 th Feb evening check- in! This kind of man can o my be in horror movie. On the other days the receptionists were ok.

Michel

Leisure

4.0

/10

Reviewed 135 week(s) ago

Expedia Group verified review

The location is amazing but the hotel is a pain. I had to change the room. Aircon wasnot working and the room temperature was 5. The second room the aircon had noises and they had sensor lights in room every time u move it turns on even in the middle of the night. You can hear everything happening in rooms next to you and above u. The only thing good is staff are friendly and good location.

Jorge

Leisure Family

10.0

/10

Reviewed 139 week(s) ago

Expedia Group verified review

Amazing location. Right there in the center of Antwerp. Very friendly staff.

Bonnie

8.0

/10

Reviewed 145 week(s) ago

Hotels.com verified review

This hotel is a good place to stage a visit to Belgium. It is clean, comfortable, and safe, and less than a 5 minute walk to Antwerpen Central train station. You can be anywhere in Belgium in less than 2 hours without packing up every day or two.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.